Error Codes: Difference between revisions
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! Name !! Errorcode !! Remarks | ! Name !! Errorcode !! Remarks | ||
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| || E-8200002E || The credit card information is not valid. | | || E-8200002E || The credit card information is not valid. // Remove credit card from account, and then re-enter the credit card information. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/346/kw/billing%20information#via_pc Add / Remove Billing Information]. | ||
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| || E-82000102 || Server returned "Unknown Error" // Try again. If the error happens on PS Store, close the store and retry. If the error persists, exit store and Sign-out and Sign-in to PSN at [Settings] > [PSN]. | |||
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| || E-820001F7 || This service is currently undergoing maintenance. | | || E-820001F7 || This service is currently undergoing maintenance. | ||
Revision as of 23:30, 24 November 2013
Here you can post all the known PS4 errors.
PS3 / PS Vita equivalent pages for crossreference.
[System] > [Error History] contains the last 100 errors
Error code
C0
C1
C2
C3
C4
CD
| Name | Errorcode | Remarks |
|---|---|---|
| CD-30774-1 | Update data could not be found. |
CE
| Name | Errorcode | Remarks |
|---|---|---|
| CE-32958-7 | Application could not be started. | |
| CE-33179-3 | Application is not found. // Retry after the installation is completed. Installation of Add-Ons fails until the installation of application installation is complete. | |
| CE-33991-5 | Get the status of the non HTTP_GET_200 in Internet connection. // Retry Internet Connection test. | |
| CE-34788-0 | This update file cannot be used. Connect a USB storage device that contains an update file for reinstallation for version 1.50 or later. // Delete the Update file from the USB storage device, and replace it with a valid one. | |
| CE-34876-8 | This disc is not supported by the PS4. | |
| CE-34877-9 | Cannot play PlayStation 3 format disc. | |
| CE-34878-0 | Application has crashed. // Restart the application in the content area. |
E
| Name | Errorcode | Remarks |
|---|---|---|
| E-8200002E | The credit card information is not valid. // Remove credit card from account, and then re-enter the credit card information. Refer to Add / Remove Billing Information. | |
| E-82000102 | Server returned "Unknown Error" // Try again. If the error happens on PS Store, close the store and retry. If the error persists, exit store and Sign-out and Sign-in to PSN at [Settings] > [PSN]. | |
| E-820001F7 | This service is currently undergoing maintenance. |
NP
| Name | Errorcode | Remarks |
|---|---|---|
| NP-31734-8 | Sign into PSN to use network features | |
| NP-31739-3 | Given application must be updated to use network features | |
| NP-35000-8 | Problem connecting to PSN, connection timed out |
NW
| Name | Errorcode | Remarks |
|---|---|---|
| NW-31194-8 | Connection was reset. // Restart the PS4 system. | |
| NW-31200-6 | Download of newest Firmware failed. | |
| NW-31367-0 | Could not open wireless device. // Restart the PS4 system. | |
| NW-31453-6 | Delayed server response. // Try Internet connection test at [Settings] > [Network] > [Test Internet Connection]. Check that the internet status is valid. | |
| NW-31456-9 | PSN workload too high, slow connection to the PSN | |
| NW-31484-0 | Cannot connect to internet / DNS server not specified // Restart the PS4 system. |
WV
| Name | Errorcode | Remarks |
|---|---|---|
| WV-33898-1 | Could not connect to the server (generic resolve host error) |
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