Template:E: Difference between revisions
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! Name !! <abbr title="E-8*">Errorcode</abbr> !! <abbr title="0x8*******">Returncode</abbr> !! Remarks | ! Name !! <abbr title="E-8*">Errorcode</abbr> !! <abbr title="0x8*******">Returncode</abbr> !! Remarks | ||
|- | |- | ||
| || E-800085D1 || || Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D PSN Status ]. | | || E-800085D1 || || Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D PSN Status]. | ||
|- | |||
| || E-80411302 || || Internal error // Step 1: Close the application and restart the system. If this happens while in the PS Store, close the store and retry. Step 2: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4]. | |||
|- | |- | ||
| || E-80E80034 || || // PSN connection related error. | | || E-80E80034 || || // PSN connection related error. | ||
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| || E-82000113 || || Voucher error // The server was unable to verify the voucher. Please try again later. | | || E-82000113 || || Voucher error // The server was unable to verify the voucher. Please try again later. | ||
|- | |- | ||
| || E-8200012F || || The code you entered may not be correct or may no longer be valid. // Please check your entry. | | || E-8200012F || || Invalid voucher code // The code you entered may not be correct or may no longer be valid. // Please check your entry. | ||
|- | |- | ||
| || E-82000134 || || Product voucher region does not match the account's region // This product or content is not available in your account's country/region. | | || E-82000134 || || Product voucher region does not match the account's region // This product or content is not available in your account's country/region. | ||
|- | |- | ||
| || E-82000138 || || Failed to add funds to wallet using a voucher or PSN card. // Verify that redeeming the code will not put your wallet over the $150 limit. If it does, redeem the code at a later date when your balance is lower. If you aren't at the limit and still get this error, please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/509/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D Article on code redemption issues ]. | | || E-82000138 || || Failed to add funds to wallet using a voucher or PSN card. // Verify that redeeming the code will not put your wallet over the $150 limit. If it does, redeem the code at a later date when your balance is lower. If you aren't at the limit and still get this error, please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/509/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D Article on code redemption issues ]. | ||
|- | |||
| || E-82000156 || || Rate limit exceeded // For security reasons there are limits on how many times and how fast you can enter credit card and voucher code information. Try again later. | |||
|- | |- | ||
| || E-82000163 || || The home address registered on your PSN account does not match the address for your credit card. // It is not currently possible to change your address via the PS4's PSN settings, so you'll need to use the web browser (PS4, PC, or mobile device) to change it via [http://www.sonyentertainmentnetwork.com/ SonyEntertainmentNetwork.com]. | | || E-82000163 || || The home address registered on your PSN account does not match the address for your credit card. // It is not currently possible to change your address via the PS4's PSN settings, so you'll need to use the web browser (PS4, PC, or mobile device) to change it via [http://www.sonyentertainmentnetwork.com/ SonyEntertainmentNetwork.com]. | ||
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| || E-82E0001D || || Access to Sony Entertainment Network from this PS4 has been banned or temporarily suspended. | | || E-82E0001D || || Access to Sony Entertainment Network from this PS4 has been banned or temporarily suspended. | ||
|- | |- | ||
| || E-82E101F6 || || Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D PSN Status ]. | | || E-82E101F6 || || Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D PSN Status]. | ||
|- | |||
| || E-82E101F7 || || PSN is undergoing maintenance // PSN is undergoing maintenance. Please try again later. [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzkwNTc0MzUwL3NpZC84c0M0WWFMbA%3D%3D You can check the status of the PSN here]. | |||
|- | |- | ||
| || E-82F001F8 || || Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D PSN Status ]. | | || E-82F001F8 || || Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D PSN Status]. | ||
|- | |- | ||
| || E-8F000001 || || Purchased Failed | | || E-8F000001 || || Purchased Failed // Purchase the game directly from the PS Store, not from inside the game demo (e.g. Doki Doki Universe). | ||
|- | |- | ||
| || E-FFFFFFFF || || System internal error. // Update your system software to the latest version. If the error occurs again, please visit our [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xMzg5OTk2OTQyL3NpZC9UQkNBSURLbA%3D%3D Contact] page to contact SCEA for additional technical support. | | || E-FFFFFFFF || || System internal error. // Update your system software to the latest version. If the error occurs again, please visit our [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xMzg5OTk2OTQyL3NpZC9UQkNBSURLbA%3D%3D Contact] page to contact SCEA for additional technical support. | ||
|- | |- | ||
|}<noinclude>[[Category:Development]][[Category:Main]]</noinclude> | |}<noinclude>[[Category:Development]][[Category:Main]]</noinclude> |
Revision as of 16:02, 24 January 2014
Name | Errorcode | Returncode | Remarks |
---|---|---|---|
E-800085D1 | Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to PSN Status. | ||
E-80411302 | Internal error // Step 1: Close the application and restart the system. If this happens while in the PS Store, close the store and retry. Step 2: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4]. | ||
E-80E80034 | // PSN connection related error. | ||
E-8200002E | The credit card information is not valid. // Remove credit card from account, and then re-enter the credit card information. Refer to Add / Remove Billing Information. | ||
E-82000102 | Server returned "Unknown Error" // Try again. If the error happens on PS Store, close the store and retry. If the error persists, exit store and Sign-out and Sign-in to PSN at [Settings] > [PSN]. | ||
E-82000113 | Voucher error // The server was unable to verify the voucher. Please try again later. | ||
E-8200012F | Invalid voucher code // The code you entered may not be correct or may no longer be valid. // Please check your entry. | ||
E-82000134 | Product voucher region does not match the account's region // This product or content is not available in your account's country/region. | ||
E-82000138 | Failed to add funds to wallet using a voucher or PSN card. // Verify that redeeming the code will not put your wallet over the $150 limit. If it does, redeem the code at a later date when your balance is lower. If you aren't at the limit and still get this error, please try again later. Refer to Article on code redemption issues . | ||
E-82000156 | Rate limit exceeded // For security reasons there are limits on how many times and how fast you can enter credit card and voucher code information. Try again later. | ||
E-82000163 | The home address registered on your PSN account does not match the address for your credit card. // It is not currently possible to change your address via the PS4's PSN settings, so you'll need to use the web browser (PS4, PC, or mobile device) to change it via SonyEntertainmentNetwork.com. | ||
E-82000171 | Credit card on file is invalid. // Verify that your credit card number and expiration date are valid and up to date. If this does not solve your issue, please read this article on correcting billing errors. | ||
E-820001F7 | PSN is undergoing maintenance. // PSN is undergoing maintenance. Please try again later. You can check the status of the PSN here. | ||
E-8220400D | An error has occured. | ||
E-82E0001D | Access to Sony Entertainment Network from this PS4 has been banned or temporarily suspended. | ||
E-82E101F6 | Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to PSN Status. | ||
E-82E101F7 | PSN is undergoing maintenance // PSN is undergoing maintenance. Please try again later. You can check the status of the PSN here. | ||
E-82F001F8 | Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to PSN Status. | ||
E-8F000001 | Purchased Failed // Purchase the game directly from the PS Store, not from inside the game demo (e.g. Doki Doki Universe). | ||
E-FFFFFFFF | System internal error. // Update your system software to the latest version. If the error occurs again, please visit our Contact page to contact SCEA for additional technical support. |