Template:E: Difference between revisions
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m (Corrected others' misspelling, and also added in an Exception Error that has recently came up on 5.00 Firmware.) |
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| || E-800085D1 || 0x800085D1 || Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D PSN Status]. | | || E-800085D1 || 0x800085D1 || Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D PSN Status]. | ||
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| || E-801809A8 || || Detached or Broken / Malfunctional Blu-ray BD-ROM Drives | |||
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| || E-80411302 || 0x80411302 || Internal error // Step 1: Close the application and restart the system. If this happens while in the PS Store, close the store and retry. Step 2: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4]. | | || E-80411302 || 0x80411302 || Internal error // Step 1: Close the application and restart the system. If this happens while in the PS Store, close the store and retry. Step 2: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4]. | ||
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| || E-80F00800 || 0x80F00800 || Downloaded data may be corrupted // Step 1: Delete the content from home screen and re-download the content from the Library. Step 2: If the error persists, go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization. Step 3: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD. If not, please visit our [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xMzk2NDQxNjAzL3NpZC9yUVIxM05RbA%3D%3D Contact] page to contact SCEA for additional technical support. | | || E-80F00800 || 0x80F00800 || Downloaded data may be corrupted // Step 1: Delete the content from home screen and re-download the content from the Library. Step 2: If the error persists, go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization. Step 3: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD. If not, please visit our [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xMzk2NDQxNjAzL3NpZC9yUVIxM05RbA%3D%3D Contact] page to contact SCEA for additional technical support. | ||
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| || E-8200002E || 0x8200002E || The credit card information is not valid. // Remove credit card from account | | || E-8200002E || 0x8200002E || The credit card information is not valid. // Remove credit card from an account and then re-enter the credit card information. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/346/kw/billing%20information#via_pc Add / Remove Billing Information]. | ||
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| || E-82000102 || 0x82000102 || Server returned "Unknown Error" // Try again. If the error happens on PS Store, close the store and retry. If the error persists, exit store and Sign-out and Sign-in to PSN at [Settings] > [PSN]. | | || E-82000102 || 0x82000102 || Server returned "Unknown Error" // Try again. If the error happens on PS Store, close the store and retry. If the error persists, exit store and Sign-out and Sign-in to PSN at [Settings] > [PSN]. | ||
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| || E-82000138 || 0x82000138 || Failed to add funds to wallet using a voucher or PSN card. // Verify that redeeming the code will not put your wallet over the $150 limit. If it does, redeem the code at a later date when your balance is lower. If you aren't at the limit and still get this error, please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/509/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D Article on code redemption issues ]. | | || E-82000138 || 0x82000138 || Failed to add funds to wallet using a voucher or PSN card. // Verify that redeeming the code will not put your wallet over the $150 limit. If it does, redeem the code at a later date when your balance is lower. If you aren't at the limit and still get this error, please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/509/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D Article on code redemption issues ]. | ||
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| || E-82000156 || 0x82000156 || Rate limit exceeded // For security reasons there are limits on how many times and how fast you can enter credit card and voucher code information. Try again later. | | || E-82000156 || 0x82000156 || Rate limit exceeded // For security reasons, there are limits on how many times and how fast you can enter credit card and voucher code information. Try again later. | ||
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| || E-82000163 || 0x82000163 || The home address registered on your PSN account does not match the address for your credit card. // It is not currently possible to change your address via the PS4's PSN settings, so you'll need to use the web browser (PS4, PC, or mobile device) to change it via [http://www.sonyentertainmentnetwork.com/ SonyEntertainmentNetwork.com]. | | || E-82000163 || 0x82000163 || The home address registered on your PSN account does not match the address for your credit card. // It is not currently possible to change your address via the PS4's PSN settings, so you'll need to use the web browser (PS4, PC, or mobile device) to change it via [http://www.sonyentertainmentnetwork.com/ SonyEntertainmentNetwork.com]. | ||
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| || E-820001F7 || 0x820001F7 || PSN is undergoing maintenance. // PSN is undergoing maintenance. Please try again later. You can [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg4NzY1NzcyL3NpZC9WOTNrenNKbA%3D%3D check the status of the PSN here]. | | || E-820001F7 || 0x820001F7 || PSN is undergoing maintenance. // PSN is undergoing maintenance. Please try again later. You can [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg4NzY1NzcyL3NpZC9WOTNrenNKbA%3D%3D check the status of the PSN here]. | ||
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| || E-8220400D || 0x8220400D || An error has | | || E-8220400D || 0x8220400D || An error has occurred. | ||
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| || E-82E0001C || 0x82E0001C || The user has been banned or suspended. Please refer to this [https://support.us.playstation.com/app/answers/detail/a_id/1260/session/L2F2LzEvdGltZS8xMzkxNTMwMDk4L3NpZC9HSHl0aDVNbA%3D%3D support article] for more information on bans and suspensions. | | || E-82E0001C || 0x82E0001C || The user has been banned or suspended. Please refer to this [https://support.us.playstation.com/app/answers/detail/a_id/1260/session/L2F2LzEvdGltZS8xMzkxNTMwMDk4L3NpZC9HSHl0aDVNbA%3D%3D support article] for more information on bans and suspensions. |
Revision as of 04:12, 9 October 2017
Name | Errorcode | Returncode | Remarks |
---|---|---|---|
E-800085D1 | 0x800085D1 | Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to PSN Status. | |
E-801809A8 | Detached or Broken / Malfunctional Blu-ray BD-ROM Drives | ||
E-80411302 | 0x80411302 | Internal error // Step 1: Close the application and restart the system. If this happens while in the PS Store, close the store and retry. Step 2: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4]. | |
E-80E80034 | 0x80E80034 | // PSN connection related error. | |
E-80F00800 | 0x80F00800 | Downloaded data may be corrupted // Step 1: Delete the content from home screen and re-download the content from the Library. Step 2: If the error persists, go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization. Step 3: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD. If not, please visit our Contact page to contact SCEA for additional technical support. | |
E-8200002E | 0x8200002E | The credit card information is not valid. // Remove credit card from an account and then re-enter the credit card information. Refer to Add / Remove Billing Information. | |
E-82000102 | 0x82000102 | Server returned "Unknown Error" // Try again. If the error happens on PS Store, close the store and retry. If the error persists, exit store and Sign-out and Sign-in to PSN at [Settings] > [PSN]. | |
E-82000113 | 0x82000113 | Voucher error // The server was unable to verify the voucher. Please try again later. | |
E-8200012F | 0x8200012F | Invalid voucher code // The code you entered may not be correct or may no longer be valid. // Please check your entry. | |
E-82000134 | 0x82000134 | Product voucher region does not match the account's region // This product or content is not available in your account's country/region. | |
E-82000138 | 0x82000138 | Failed to add funds to wallet using a voucher or PSN card. // Verify that redeeming the code will not put your wallet over the $150 limit. If it does, redeem the code at a later date when your balance is lower. If you aren't at the limit and still get this error, please try again later. Refer to Article on code redemption issues . | |
E-82000156 | 0x82000156 | Rate limit exceeded // For security reasons, there are limits on how many times and how fast you can enter credit card and voucher code information. Try again later. | |
E-82000163 | 0x82000163 | The home address registered on your PSN account does not match the address for your credit card. // It is not currently possible to change your address via the PS4's PSN settings, so you'll need to use the web browser (PS4, PC, or mobile device) to change it via SonyEntertainmentNetwork.com. | |
E-82000171 | 0x82000171 | Credit card on file is invalid. // Verify that your credit card number and expiration date are valid and up to date. If this does not solve your issue, please read this article on correcting billing errors. | |
E-820001F7 | 0x820001F7 | PSN is undergoing maintenance. // PSN is undergoing maintenance. Please try again later. You can check the status of the PSN here. | |
E-8220400D | 0x8220400D | An error has occurred. | |
E-82E0001C | 0x82E0001C | The user has been banned or suspended. Please refer to this support article for more information on bans and suspensions. | |
E-82E0001D | 0x82E0001D | Access to Sony Entertainment Network from this PS4 has been banned or temporarily suspended. | |
E-82E01050 | 0x82E01050 | The user has been banned or suspended. Please refer to this support article for more information on bans and suspensions. | |
E-82E101F6 | 0x82E101F6 | Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to PSN Status. | |
E-82E101F7 | 0x82E101F7 | PSN is undergoing maintenance // PSN is undergoing maintenance. Please try again later. You can check the status of the PSN here. | |
E-82F001F8 | 0x82F001F8 | Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to PSN Status. | |
E-8F000001 | 0x8F000001 | Purchased Failed // Purchase the game directly from the PS Store, not from inside the game demo (e.g. Doki Doki Universe). | |
E-FFFFFFFF | 0xFFFFFFFF | System internal error. // Update your system software to the latest version. If the error occurs again, please visit our Contact page to contact SCEA for additional technical support. |