Error Codes

Error Code shown in the 'Report Problem' screen

Here you can post all the known PS4 errors.

PS3 / PS Vita equivalent pages for crossreference.

[System] > [Error History] contains the last 100 errors

Error code

CD

Name	Errorcode	Remarks
	CD-30774-1	Update data could not be found.

CE

Name	Errorcode	Remarks
	CE-32958-7	Application could not be started.
	CE-33179-3	Application is not found. // Retry after the installation is completed. Installation of Add-Ons fails until the installation of application installation is complete.
	CE-33991-5	Get the status of the non HTTP_GET_200 in Internet connection. // Retry Internet Connection test.
	CE-34788-0	This update file cannot be used. Connect a USB storage device that contains an update file for reinstallation for version 1.50 or later. // Delete the Update file from the USB storage device, and replace it with a valid one.
	CE-34876-8	This disc is not supported by the PS4.
	CE-34877-9	Cannot play PlayStation 3 format disc.
	CE-34878-0	Application has crashed. // Restart the application in the content area.

E

Name	Errorcode	Remarks
	E-8200002E	The credit card information is not valid. // Remove credit card from account, and then re-enter the credit card information. Refer to Add / Remove Billing Information.
	E-82000102	Server returned "Unknown Error" // Try again. If the error happens on PS Store, close the store and retry. If the error persists, exit store and Sign-out and Sign-in to PSN at [Settings] > [PSN].
	E-820001F7	This service is currently undergoing maintenance.

NP

Name	Errorcode	Remarks
	NP-31734-8	Sign into PSN to use network features
	NP-31739-3	Given application must be updated to use network features
	NP-35000-8	Problem connecting to PSN, connection timed out

NW

Name	Errorcode	Remarks
	NW-31194-8	Connection was reset. // Restart the PS4 system.
	NW-31200-6	Download of newest Firmware failed.
	NW-31367-0	Could not open wireless device. // Restart the PS4 system.
	NW-31453-6	Delayed server response. // Try Internet connection test at [Settings] > [Network] > [Test Internet Connection]. Check that the internet status is valid.
	NW-31456-9	PSN workload too high, slow connection to the PSN
	NW-31484-0	Cannot connect to internet / DNS server not specified // Restart the PS4 system.

SU

Name	Errorcode	Remarks
	SU-30696-4	Failed to update the system software. The update file may be corrupted.
	SU-30645-8	Failed to update the system software. The update file may be corrupted.
	SU-30733-6	The latest version of the system software is already installed.

WV

Name	Errorcode	Remarks
	WV-33898-1	Could not connect to the server (generic resolve host error)
	WV-33907-2	Operation timeout. The specified time-out period was reached according to the conditions.