Error Codes: Difference between revisions

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|  || CE-34878-0 || Application has crashed. // Restart the application in the content area.
|  || CE-34878-0 || Application has crashed. // Restart the application in the content area.
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|  || CE-32889-0 || No description. // Close the appication and retry. Restart the PS4 system if you continue to receive this error.
|  || CE-32889-0 || Download has canceled because the downloading of this content has previously been started and experienced an error. // Step 1: Go to [Notifications] > [Downloads] and check the content is on the list. Delete the content from [Options], and retry downloading the content from the Library.
 
Step 2: If you fail downloading the content again, back up the data using USB device or PS+ online storage, and then go to Safe Mode to try 「4.Rebuild Database]. You can find more information on Safe Mode here. After the Rebuild Database is finished, bring back the data and retry your download from the Library.
 
Step 3: If the error occurs again, go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization.
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Revision as of 12:37, 22 December 2013

Error Code shown in the 'Report Problem' screen

Here you can post all the known PS4 errors.

PS3 / PS Vita equivalent pages for crossreference.


[System] > [Error History] contains the last 100 errors

Error code

C0

C1

C2

C3

C4

CD

Name Errorcode Remarks
CD-30774-1 Update data could not be found.

CE

Name Errorcode Remarks
CE-32928-4 This content is already being downloaded. // content name // You can manage your background downloads by selecting [Notifications] > [Downloads].
CE-32895-7 An error has occured.
CE-32958-7 Application could not be started.
CE-33179-3 Application is not found. // Retry after the installation is completed. Installation of Add-Ons fails until the installation of application installation is complete.
CE-33991-5 Get the status of the non HTTP_GET_200 in Internet connection. // Retry Internet Connection test.
CE-34788-0 This update file cannot be used. Connect a USB storage device that contains an update file for reinstallation for version 1.50 or later. // Delete the Update file from the USB storage device, and replace it with a valid one.
CE-34876-8 This disc is not supported by the PS4.
CE-34877-9 Cannot play PlayStation 3 format disc.
CE-34878-0 Application has crashed. // Restart the application in the content area.
CE-32889-0 Download has canceled because the downloading of this content has previously been started and experienced an error. // Step 1: Go to [Notifications] > [Downloads] and check the content is on the list. Delete the content from [Options], and retry downloading the content from the Library.

Step 2: If you fail downloading the content again, back up the data using USB device or PS+ online storage, and then go to Safe Mode to try 「4.Rebuild Database]. You can find more information on Safe Mode here. After the Rebuild Database is finished, bring back the data and retry your download from the Library.

Step 3: If the error occurs again, go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization.

E

Name Errorcode Remarks
E-8200002E The credit card information is not valid. // Remove credit card from account, and then re-enter the credit card information. Refer to Add / Remove Billing Information.
E-82000102 Server returned "Unknown Error" // Try again. If the error happens on PS Store, close the store and retry. If the error persists, exit store and Sign-out and Sign-in to PSN at [Settings] > [PSN].
E-8200012F The code you entered may not be correct or may no longer be valid. // Please check your entry.
E-820001F7 This service is currently undergoing maintenance.
E-8220400D An error has occured.
E-82E0001D Access to Sony Entertainment Network from this PS4 has been banned or temporarily suspended.
E-8F000001 Purchased Failed - Doki Doki Universe. // Purchase the game directly from the PS Store, not from inside the game demo.
E-82000138 Failed to add funds to wallet using a voucher or PSN card. // Verify that redeeming the code will not put your wallet over the $150 limit. If it does, redeem the code at a later date when your balance is lower. If you aren't at the limit and still get this error, please try again later. Refer to Article on code redemption issues .
E-82F001F8 E-800085D1 Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to PSN Status .

NP

Name Errorcode Remarks
NP-31734-8 Sign into PSN to use network features
NP-31739-3 Given application must be updated to use network features
NP-35000-8 Problem connecting to PSN, connection timed out

NW

Name Errorcode Remarks
NW-31144-3 An error has occured.
NW-31194-8 Connection was reset. // Restart the PS4 system. / The connection to the server has been lost.
NW-31200-6 Download of newest Firmware failed.
NW-31367-0 Could not open wireless device. // Restart the PS4 system.
NW-31453-6 Delayed server response. // Try Internet connection test at [Settings] > [Network] > [Test Internet Connection]. Check that the internet status is valid.
NW-31456-9 PSN workload too high, slow connection to the PSN
NW-31484-0 Cannot connect to internet / DNS server not specified // Restart the PS4 system. / Cannot sync trophies with PSN.

SU

Name Errorcode Remarks
SU-30696-4 Failed to update the system software. The update file may be corrupted.
SU-30645-8 Failed to update the system software. The update file may be corrupted.
SU-30733-6 The latest version of the system software is already installed.
SU-34328-0 An internal error occured. // Please try again later.

WV

Name Errorcode Remarks
WV-33898-1 Could not connect to the server (generic resolve host error)
WV-33907-2 Operation timeout. The specified time-out period was reached according to the conditions.