Editing Error Codes
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<div style="float:right">[[File:Report Problem.png|200px|thumb|left|Error Code shown in the 'Report Problem' screen]]</div> | <div style="float:right">[[File:Report Problem.png|200px|thumb|left|Error Code shown in the 'Report Problem' screen]]</div> | ||
Here you can post all the known PS4 errors. | Here you can post all the known PS4 errors. | ||
[http://www.psdevwiki.com/ps3/Error_Codes PS3] / [http://www. | [http://www.psdevwiki.com/ps3/Error_Codes PS3] / [http://www.vitadevwiki.com/index.php?title=Error_Codes PS Vita] equivalent pages for crossreference. | ||
[System] > [Error History] contains the last 100 errors | [System] > [Error History] contains the last 100 errors | ||
When the console encounters an error, the crash reporter sends a 74 byte tcp packet and then retrieves a config file pertaining to the crash. Upon sending the 74 byte tcp packet, the software has regained full control/operational stability and has fully recovered from the crash. By comparing the timestamps of the systems error logs with the 74 byte packet and examining the traffic during the crash,one can infer what's occurring during the crash and also accurately determine when the software has recovered from the crash. | When the console encounters an error, the crash reporter sends a 74 byte tcp packet and then retrieves a config file pertaining to the crash. Upon sending the 74 byte tcp packet, the software has regained full control/operational stability and has fully recovered from the crash. By comparing the timestamps of the systems error logs with the 74 byte packet and examining the traffic during the crash,one can infer what's occurring during the crash and also accurately determine when the software has recovered from the crash. | ||
== | == Error code == | ||
=== C0 === | === C0 === | ||
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{{CD}} | {{CD}} | ||
=== CE | === CE === | ||
{{CE}} | {{CE}} | ||
=== E | === E === | ||
{{E}} | {{E}} | ||
=== NP | === NP === | ||
{ | {| border="1" cellspacing="0" cellpadding="5" border="#999" class="wikitable sortable" style="border:1px solid #999; border-collapse: collapse;" | ||
|- bgcolor="#cccccc" | |||
=== | ! Name !! <abbr title="NP-3*">Errorcode</abbr> !! <abbr title="0x8*******">Returncode</abbr> !! Remarks | ||
|- | |||
| || NP-31734-8 || || Sign into PSN to use network features | |||
|- | |||
| || NP-31739-3 || || Given application must be updated to use network features | |||
|- | |||
| || NP-32091-5 || || Trophy data is corrupted. // Step 1: Back up the save data using USB device or PS+ online storage, and then go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization. Step 2: Transfer the saved data back to PS4 and retry the Trophy sync. | |||
|- | |||
| || NP-35000-8 || || PSN is undergoing maintenance // PSN is undergoing maintenance. Please try again later. [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg5OTUwODEyL3NpZC9CQTRvVUFLbA%3D%3D You can check the status of the PSN here.] | |||
|- | |||
|} | |||
=== | === NW === | ||
{| border="1" cellspacing="0" cellpadding="5" border="#999" class="wikitable sortable" style="border:1px solid #999; border-collapse: collapse;" | |||
|- bgcolor="#cccccc" | |||
! Name !! <abbr title="NW-3*">Errorcode</abbr> !! <abbr title="0x8*******">Returncode</abbr> !! Remarks | |||
|- | |||
| || NW-31144-3 || || An error has occured. | |||
|- | |||
| || NW-31172-4 || || Connection to server failed. // Try Internet connection test at [Settings] > [Network] > [Test Internet Connection]. If you are able to connect, but still get the error, the server is likely busy. Please try again later. | |||
|- | |||
| || NW-31194-8 || || Connection was reset. // Restart the PS4 system. / The connection to the server has been lost. | |||
|- | |||
| || NW-31200-6 || || Download of newest Firmware failed. | |||
|- | |||
| || NW-31367-0 || || Could not open wireless device. // Restart the PS4 system. | |||
|- | |||
| || NW-31453-6 || || Delayed server response. // Try Internet connection test at [Settings] > [Network] > [Test Internet Connection]. Check that the internet status is valid. | |||
|- | |||
| || NW-31456-9 || || Timed out // Try Internet connection test at [Settings] > [Network] > [Test Internet Connection]. If you are able to connect, but still get the error, the server is likely busy. Please try again later. | |||
|- | |||
| || NW-31484-0 || || DNS server not specified // Restart the PS4 system. | |||
|- | |||
|} | |||
=== | === SU === | ||
{| border="1" cellspacing="0" cellpadding="5" border="#999" class="wikitable sortable" style="border:1px solid #999; border-collapse: collapse;" | |||
|- bgcolor="#cccccc" | |||
! Name !! <abbr title="SU-3*">Errorcode</abbr> !! <abbr title="0x8*******">Returncode</abbr> !! Remarks | |||
|- | |||
| || SU-30645-8 || || Failed to update the system software. The update file may be corrupted. // If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update. If you are updating via USB storage device, delete the update file on USB and redownload the update file from playstation.com. Then retry updating at [Settings] > [System Software Update] | |||
|- | |||
| || SU-30683-0 || || Update via USB storage failed // Step 1: Go to Safe Mode, choose option 「7. Initialize PS4], and follow the onscreen instructions. [https://support.us.playstation.com/app/answers/detail/a_id/5044/session/L2F2LzEvdGltZS8xMzg5OTk2OTQyL3NpZC9UQkNBSURLbA%3D%3D You can find more information on Safe Mode here]. Step 2: If the error occurs again, please visit our [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xMzg5OTk2OTQyL3NpZC9UQkNBSURLbA%3D%3D Contact] page for additional technical support. | |||
|- | |||
| || SU-30696-4 || || Failed to update the system software. The update file may be corrupted. // If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update. If you are updating via USB storage device, delete the update file on USB and redownload the update file from playstation.com. Then retry updating at [Settings] > [System Software Update] | |||
|- | |||
| || SU-30733-6 || || The latest version of the system software is already installed. // No Action Required. | |||
|- | |||
| || SU-34328-0 || || An internal error occured. // Please try again later. | |||
|- | |||
|} | |||
=== | === WV === | ||
{| border="1" cellspacing="0" cellpadding="5" border="#999" class="wikitable sortable" style="border:1px solid #999; border-collapse: collapse;" | |||
|- bgcolor="#cccccc" | |||
! Name !! <abbr title="WV-3*">Errorcode</abbr> !! <abbr title="0x8*******">Returncode</abbr> !! Remarks | |||
|- | |||
| || WV-33898-1 || || Could not connect to the server (generic resolve host error) | |||
|- | |||
| || WV-33907-2 || || Operation timeout. The specified time-out period was reached according to the conditions. // Connection timed out / connection error while receiving data. Network may not be stable now. Please retry after a while. | |||
|- | |||
| || WV-33921-8 || || Failure with receiving network data. | |||
|- | |||
|} | |||
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{{Development}} | {{Development}} | ||
<noinclude> | <noinclude>[[Category:Main]]</noinclude> | ||
[[Category:Main]] | |||
</noinclude> |