Editing Error Codes

<div style="float:right">[[File:Report Problem.png|200px|thumb|left|Error Code shown in the 'Report Problem' screen]]</div>

Here you can post all the known PS4 errors.

[http://www.psdevwiki.com/ps3/Error_Codes PS3] / [http://www.vitadevwiki.com/index.php?title=Error_Codes PS Vita] equivalent pages for crossreference.


[System] > [Error History] contains the last 100 errors

When the console encounters an error, the crash reporter sends a 74 byte tcp packet and then retrieves a config file pertaining to the crash. Upon sending the 74 byte tcp packet, the software has regained full control/operational stability and has fully recovered from the crash. By comparing the timestamps of the systems error logs with the 74 byte packet and examining the traffic during the crash,one can infer what's occurring during the crash and also accurately determine when the software has recovered from the crash.

== Error code ==

=== C0 ===
{{C0}}

=== C1 ===
{{C1}}

=== C2 ===
{{C2}}

=== C3 ===
{{C3}}

=== C4 ===
{{C4}}

=== CD ===
{{CD}}

=== CE ===
{{CE}}

=== E ===
{| border="1" cellspacing="0" cellpadding="5" border="#999" class="wikitable sortable" style="border:1px solid #999; border-collapse: collapse;" 
|- bgcolor="#cccccc"
! Name !! <abbr title="E-8*">Errorcode</abbr> !! <abbr title="0x8*******">Returncode</abbr> !! Remarks
|-
|  || E-800085D1 ||  || Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D PSN Status ].
|-
|  || E-80E80034 ||  ||  // PSN connection related error.
|-
|  || E-8200002E ||  || The credit card information is not valid. // Remove credit card from account, and then re-enter the credit card information. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/346/kw/billing%20information#via_pc Add / Remove Billing Information].
|-
|  || E-82000102 ||  || Server returned "Unknown Error" // Try again. If the error happens on PS Store, close the store and retry. If the error persists, exit store and Sign-out and Sign-in to PSN at [Settings] > [PSN]. 
|-
|  || E-82000113 ||  || Voucher error // The server was unable to verify the voucher. Please try again later.
|-
|  || E-8200012F ||  || The code you entered may not be correct or may no longer be valid. // Please check your entry.
|-
|  || E-82000134 ||  || Product voucher region does not match the account's region // This product or content is not available in your account's country/region.
|-
|  || E-82000138 ||  || Failed to add funds to wallet using a voucher or PSN card. // Verify that redeeming the code will not put your wallet over the $150 limit. If it does, redeem the code at a later date when your balance is lower. If you aren't at the limit and still get this error, please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/509/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D Article on code redemption issues ].
|-
|  || E-82000163 ||  || The home address registered on your PSN account does not match the address for your credit card. // It is not currently possible to change your address via the PS4's PSN settings, so you'll need to use the web browser (PS4, PC, or mobile device) to change it via [http://www.sonyentertainmentnetwork.com/ SonyEntertainmentNetwork.com].
|-
|  || E-82000171 ||  || Credit card on file is invalid. // Verify that your credit card number and expiration date are valid and up to date. If this does not solve your issue, please [https://support.us.playstation.com/app/answers/detail/a_id/243 read this article on correcting billing errors.]
|-
|  || E-820001F7 ||  || PSN is undergoing maintenance. // PSN is undergoing maintenance. Please try again later. You can [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg4NzY1NzcyL3NpZC9WOTNrenNKbA%3D%3D check the status of the PSN here].
|-
|  || E-8220400D ||  || An error has occured.
|-
|  || E-82E0001D ||  || Access to Sony Entertainment Network from this PS4 has been banned or temporarily suspended.
|-
|  || E-82E101F6 ||  || Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D PSN Status ].
|-
|  || E-82F001F8 ||  || Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D PSN Status ].
|-
|  || E-8F000001 ||  || Purchased Failed - Doki Doki Universe. // Purchase the game directly from the PS Store, not from inside the game demo.
|-
|  || E-FFFFFFFF ||  || System internal error. // Update your system software to the latest version. If the error occurs again, please visit our [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xMzg5OTk2OTQyL3NpZC9UQkNBSURLbA%3D%3D Contact] page to contact SCEA for additional technical support.
|-
|}

=== NP ===
{| border="1" cellspacing="0" cellpadding="5" border="#999" class="wikitable sortable" style="border:1px solid #999; border-collapse: collapse;" 
|- bgcolor="#cccccc"
! Name !! <abbr title="NP-3*">Errorcode</abbr> !! <abbr title="0x8*******">Returncode</abbr> !! Remarks
|-
|  || NP-31734-8 ||  || Sign into PSN to use network features
|-
|  || NP-31739-3 ||  || Given application must be updated to use network features
|-
|  || NP-32091-5 ||  || Trophy data is corrupted. // Step 1: Back up the save data using USB device or PS+ online storage, and then go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization. Step 2: Transfer the saved data back to PS4 and retry the Trophy sync.
|-
|  || NP-35000-8 ||  || PSN is undergoing maintenance // PSN is undergoing maintenance. Please try again later. [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg5OTUwODEyL3NpZC9CQTRvVUFLbA%3D%3D You can check the status of the PSN here.]
|-
|}

=== NW ===
{| border="1" cellspacing="0" cellpadding="5" border="#999" class="wikitable sortable" style="border:1px solid #999; border-collapse: collapse;" 
|- bgcolor="#cccccc"
! Name !! <abbr title="NW-3*">Errorcode</abbr> !! <abbr title="0x8*******">Returncode</abbr> !! Remarks
|-
|  || NW-31144-3 ||  || An error has occured.
|-
|  || NW-31172-4 ||  || Connection to server failed. // Try Internet connection test at [Settings] > [Network] > [Test Internet Connection]. If you are able to connect, but still get the error, the server is likely busy. Please try again later.
|-
|  || NW-31194-8 ||  || Connection was reset. // Restart the PS4 system. / The connection to the server has been lost.
|-
|  || NW-31200-6 ||  || Download of newest Firmware failed.
|-
|  || NW-31367-0 ||  || Could not open wireless device. // Restart the PS4 system.
|-
|  || NW-31453-6 ||  || Delayed server response. // Try Internet connection test at [Settings] > [Network] > [Test Internet Connection]. Check that the internet status is valid.
|-
|  || NW-31456-9 ||  || Timed out // Try Internet connection test at [Settings] > [Network] > [Test Internet Connection]. If you are able to connect, but still get the error, the server is likely busy. Please try again later.
|-
|  || NW-31484-0 ||  || DNS server not specified // Restart the PS4 system. 
|-
|}

=== SU ===
{| border="1" cellspacing="0" cellpadding="5" border="#999" class="wikitable sortable" style="border:1px solid #999; border-collapse: collapse;" 
|- bgcolor="#cccccc"
! Name !! <abbr title="SU-3*">Errorcode</abbr> !! <abbr title="0x8*******">Returncode</abbr> !! Remarks
|-
|  || SU-30645-8 ||  || Failed to update the system software. The update file may be corrupted. // If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update. If you are updating via USB storage device, delete the update file on USB and redownload the update file from playstation.com. Then retry updating at [Settings] > [System Software Update]
|-
|  || SU-30683-0 ||  || Update via USB storage failed // Step 1: Go to Safe Mode, choose option ｢7. Initialize PS4], and follow the onscreen instructions. [https://support.us.playstation.com/app/answers/detail/a_id/5044/session/L2F2LzEvdGltZS8xMzg5OTk2OTQyL3NpZC9UQkNBSURLbA%3D%3D You can find more information on Safe Mode here]. Step 2: If the error occurs again, please visit our [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xMzg5OTk2OTQyL3NpZC9UQkNBSURLbA%3D%3D Contact] page for additional technical support.
|-
|  || SU-30696-4 ||  || Failed to update the system software. The update file may be corrupted. // If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update. If you are updating via USB storage device, delete the update file on USB and redownload the update file from playstation.com. Then retry updating at [Settings] > [System Software Update]
|-
|  || SU-30733-6 ||  || The latest version of the system software is already installed. // No Action Required.
|-
|  || SU-34328-0 ||  || An internal error occured. // Please try again later.
|-
|}

=== WV ===
{| border="1" cellspacing="0" cellpadding="5" border="#999" class="wikitable sortable" style="border:1px solid #999; border-collapse: collapse;" 
|- bgcolor="#cccccc"
! Name !! <abbr title="WV-3*">Errorcode</abbr> !! <abbr title="0x8*******">Returncode</abbr> !! Remarks
|-
|  || WV-33898-1 ||  || Could not connect to the server (generic resolve host error)
|-
|  || WV-33907-2 ||  || Operation timeout. The specified time-out period was reached according to the conditions. // Connection timed out / connection error while receiving data. Network may not be stable now. Please retry after a while.
|-
|  || WV-33921-8 ||  || Failure with receiving network data.
|-
|}





{{Development}}
<noinclude>[[Category:Main]]</noinclude>