CE - Common Errors
| Name |
Return Code |
Error Code |
Cause |
Remarks
|
| Example |
Example |
CE-100002-3 |
Failed to update the application |
Example
|
| Example |
Example |
CE-100005-6 |
Issue reading disk or data |
Example
|
| Example |
Example |
CE-100006-7 |
Cannot recognize external storage drive |
Example
|
| Example |
Example |
CE-100008-9 |
Error has occurred |
Example
|
| Example |
Example |
CE-100022-5 |
Error has occurred |
Example
|
| Example |
Example |
CE-100028-1 |
There is not enough space on the SSD |
info
|
| Example |
Example |
CE-100096-6 |
Issue loading the application |
Example
|
| Example |
Example |
CE-105638-3 |
Content activation failed |
Example
|
| Example |
Example |
CE-105771-1 |
Error has occurred |
Example
|
| Example |
Example |
CE-105799-1 |
Unable to connect to the server |
Example
|
| Example |
Example |
CE-105841-9 |
Application error |
Example
|
| Example |
Example |
CE-106439-3 |
Error occurred in the operation of the application |
Example
|
| Example |
Example |
CE-106444-9 |
Error occurred while connecting to PSN |
Example
|
| Example |
Example |
CE-106449-4 |
Error occurred connecting to the server |
Example
|
| Example |
Example |
CE-106485-4 |
Issue reading the system software or data // Occurs when choosing the upgrade option for Assassins Creed Valhalla |
info
|
| Example |
Example |
CE-107031-2 |
Non-allowed characters in video description when trying to upload a video to YouTube. |
Example
|
| Example |
Example |
CE-107255-0 |
Subscription to PlayStation Plus cannot be confirmed |
Example
|
| Example |
Example |
CE-107520-5 |
Install the latest system software |
Example
|
| Example |
Example |
CE-107527-2 |
Installation failed |
Example
|
| Example |
Example |
CE-107649-7 |
Disc contains content different from the installed data |
Example
|
| Example |
Example |
CE-107857-8 |
Issue loading the application |
Example
|
| Example |
Example |
CE-107858-9 |
Happened when trying to download the PS4 Call of Duty Modern Warfare Remaster after external HDD was inserted |
Example
|
| Example |
Example |
CE-107863-5 |
|
info
|
| Example |
Example |
CE-107867-9 |
Occurred when trying to load Remnant: From The Ashes (PS4 digital) from external HDD. On first boot attempt OS error 'please wait...' displayed for around 2 minutes until a 'can't start the game or app' notification appeared along with this error code. After hard reboot, same situation but this time 'please wait' lasted for 5 minutes. On the third attempt it displayed 'please wait' for around 10 minutes until console shut down without notice. Upon following reboot OS repair was required. |
|
| Example |
Example |
CE-107938-8 |
Failed to update the application |
Example
|
| Example |
Example |
CE-107958-0 |
Can't download or copy - Happened when trying to download the PS4 Spider-Man game after an external HDD was inserted |
Example
|
| Example |
Example |
CE-108255-1 |
Error occurred on the application // An error caused by Dirt 5 save game corruption, Also caused by crash on Call Of Duty: Black Ops Cold War, Demon's Souls Remake, Marvel's Spider-Man: Miles Morales and Rainbow Six Siege |
info info 2 info 3 info 4 info 5
|
| Example |
Example |
CE-108262-9 |
Issue reading the system software or data // Due to Dirt 5 crashing |
info
|
| Example |
Example |
CE-108360-8 |
Check connection status of HD camera and PS Camera |
Example
|
| Example |
Example |
CE-108862-5 |
Unable to connect to server |
Example
|
| Example |
Example |
CE-108863-6 |
? |
info
|
| Example |
Example |
CE-108889-4 |
Install the latest system software |
Example
|
| Example |
Example |
CE-109737-7 |
Cannot recognize USB storage device |
Example
|
| Example |
Example |
CE-110032-7 |
PSN Online ID information does not match |
Example
|
| Example |
Example |
CE-110538-8 |
Failed to read Blu-ray disc |
Example
|
| Example |
Example |
CE-110551-3 |
Failed to read the disc |
Example
|
| Example |
Example |
CE-110552-4 |
Failed to read the disc |
Example
|
| Example |
Example |
CE-111161-1 |
Check connection status of HD camera and PS Camera |
Example
|
| Example |
Example |
CE-112069-9 |
Error occurred on data transfer via a network |
Example
|
| Example |
Example |
CE-112839-4 |
Error occurred while connecting to PSN |
Example
|
| Example |
Example |
CE-112841-7 |
Not signed in |
Example
|
| Example |
Example |
CE-113212-0 |
Unable to connect to the server |
Example
|
| Example |
Example |
CE-113227-6 |
Error has occurred |
Example
|
| Example |
Example |
CE-113511-2 |
Error has occurred |
Example
|
| Example |
Example |
CE-113661-8 |
Can be triggered when failing to save manual recording (trigger with record start, and then immediately stopping recording) |
Example
|
| Example |
Example |
CE-117625-2 |
Uploaded too many videos to YouTube in short period of time, need to wait 24 hours before allowed to upload more. |
Example
|
| Example |
Example |
CE-117722-0 |
Error occurred on PlayStation Now streaming connection |
Example
|
| Example |
Example |
CE-118446-4 |
Issue updating the system |
Example
|
NW - NetWork Errors
| Name |
Return Code |
Error Code |
Cause |
Remarks
|
| Example |
Example |
NW-102216-2 |
Error occurred while connecting to PSN |
Example
|
| Example |
Example |
NW-102254-4 |
Unable to connect to the server |
Example
|
| Example |
Example |
NW-102261-2 |
Unable to connect to the server |
Example
|
| Example |
Example |
NW-102265-6 |
Unable to connect to the server |
Example
|
| Example |
Example |
NW-102307-3 |
Communication error |
Example
|
| Example |
Example |
NW-102308-4 |
Communication error |
Example
|
| Example |
Example |
NW-102311-8 |
Communication error |
Example
|
| Example |
Example |
NW-102314-1 |
Communication error |
Example
|
| Example |
Example |
NW-102315-2 |
Communication error |
Example
|
| Example |
Example |
NW-102417-5 |
Network connection timed out |
Example
|
| Example |
Example |
NW-102633-5 |
Unable to connect to the server |
Example
|
| Example |
Example |
NW-102636-8 |
Connection to PSN timed out |
Example
|
| Example |
Example |
NW-102650-4 |
Error occurred while connecting to PSN |
Example
|
| Example |
Example |
NW-102655-9 |
Application error |
Example
|
SU - Software Update Errors
| Name |
Return Code |
Error Code |
Cause |
Remarks
|
| Example |
Example |
SU-101193-5 |
Update to the latest system software |
Example
|
| Example |
Example |
SU-101337-5 |
Console did not boot properly |
Example
|
| Example |
Example |
SU-101495-0 |
System software is up to date |
Example
|
WS - Web Server Errors
| Name |
Return Code |
Error Code |
Cause |
Remarks
|
| Example |
Example |
WS-114241-3 |
Error occurred while connecting to the server |
Example
|
| Example |
Example |
WS-114298-5 |
May not be online |
Example
|
| Example |
Example |
WS-115019-7 |
Unable to connect to the server (service down/under maintenance or temporary congestion) |
Example
|
| Example |
Example |
WS-115195-2 |
Unable to connect to the server (service down/under maintenance or temporary congestion) |
Example
|
| Example |
Example |
WS-115338-1 |
Unable to connect to the server (service down/under maintenance or temporary congestion) |
Example
|
| Example |
Example |
WS-116328-1 |
Install the latest system software |
Example
|
| Example |
Example |
WS-116332-6 |
Banned from PSN, possibly due to fraudulent purchase of console? Or using the PS Plus Collection trick, see info 4 |
info, info 2 info 3, info 4
|
| Example |
Example |
WS-116327-0 |
“You’re not signed in. Connect to PlayStation Network to use this feature.” |
info
|
| Example |
Example |
WS-116329-2 |
PSN sign-in ID or password do not match |
Example
|
| Example |
Example |
WS-116330-4 |
Access to PSN temporarily suspended |
Example
|
| Example |
Example |
WS-116331-5 |
Access to PSN temporarily suspended |
Example
|
| Example |
Example |
WS-116367-4 |
Access to PSN suspended |
Example
|
| Example |
Example |
WS-116414-7 |
Network connection error |
Example
|
| Example |
Example |
WS-116420-5 |
Unable to connect to the server (error connecting to PSN) |
Example
|
| Example |
Example |
WS-116439-4 |
Unable to connect to the server (service down/under maintenance or temporary congestion) |
Example
|
| Example |
Example |
WS-116449-5 |
Service under maintenance |
Example
|
| Example |
Example |
WS-116483-2 |
Error occurred while connecting to PSN |
Example
|
| Example |
Example |
WS-116518-5 |
Internal error |
Example
|
| Example |
Example |
WS-116521-6 |
Service under maintenance |
Example
|
| Example |
Example |
WS-116522-7 |
Update failed because the latest version of the system software was not recognized |
Example
|
| Example |
Example |
WS-117176-3 |
Issue with 2-Step Verification settings |
Example
|
| Example |
Example |
WS-117224-7 |
Issue with 2-Step Verification setting |
Example
|
WV - Web View Errors
| Name |
Return Code |
Error Code |
Cause |
Remarks
|
| Example |
Example |
WV-109144-9 |
Unable to connect to the server (error connecting to PSN) |
Example
|
| Example |
Example |
WV-109145-0 |
Unable to connect to the Internet (error connecting to PSN) |
Example
|
| Example |
Example |
WV-109146-1 |
Unable to connect to the server (error connecting to PSN) |
Example
|
| Example |
Example |
WV-109153-9 |
Network connection timeout (error connecting to PSN) |
Example
|
| Example |
Example |
WV-109166-3 |
Unable to connect to the Internet (error connecting to PSN) |
Example
|
| Example |
Example |
WV-109168-5 |
Unable to connect to the Internet (error connecting to PSN) |
Example
|
More Info
PS5 Error Codes Explained: How to Fix Them and What They Mean
PlayStation Error Code Database(Google Docs)
