Editing Error Codes
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| Example || Example || CE-107649-7 || Disc contains content different from the installed data (disc contains additional data or content that is different from the data installed on the console) // If you have another disc for the same game, delete the game and related applications and reinstall using this disc. ||Example | | Example || Example || CE-107649-7 || Disc contains content different from the installed data (disc contains additional data or content that is different from the data installed on the console) // If you have another disc for the same game, delete the game and related applications and reinstall using this disc. ||Example | ||
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| Example || Example || CE-107750-0 || | | Example || Example || CE-107750-0 || System error // Turn off the console and unplug it, then plug it back in and reboot it. Update console if needed. If still having issues, then update via a USB drive instead. ||Example | ||
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| Example || Example || CE-107857-8 || Error occurred while loading or updating the application (application error) // Reboot the console. Make sure the system software and the game/app are both updated to their latest versions. If the error keeps happening after starting the game/app, delete it and reinstall it. Boot the console in safe mode and select [Clear Cache and Rebuild Database] > [Rebuild Database]. ||Example | | Example || Example || CE-107857-8 || Error occurred while loading or updating the application (application error) // Reboot the console. Make sure the system software and the game/app are both updated to their latest versions. If the error keeps happening after starting the game/app, delete it and reinstall it. Boot the console in safe mode and select [Clear Cache and Rebuild Database] > [Rebuild Database]. ||Example | ||
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| Example || Example || CE-113212-0 || Unable to connect to the server // 1) Check PSN status if there is any server failure or maintenance. 2) Reboot the console, connect via a wired connection and reconfigure the connection settings. 3) When using a wireless connection, try moving the console closer to the router or removing anything interrupting the connection between the devices. 4) Power cycle the modem/router. 5) Update router firmware. 6) If possible, try opening these ports: TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479, 49152~65535. 7) Try setting up a static IP address manually to improve the connection. 8) Try temporarily changing the DNS address to a public DNS (e.g. Google). If none of these work, then try again later (connection temporarily busy).||Example | | Example || Example || CE-113212-0 || Unable to connect to the server // 1) Check PSN status if there is any server failure or maintenance. 2) Reboot the console, connect via a wired connection and reconfigure the connection settings. 3) When using a wireless connection, try moving the console closer to the router or removing anything interrupting the connection between the devices. 4) Power cycle the modem/router. 5) Update router firmware. 6) If possible, try opening these ports: TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479, 49152~65535. 7) Try setting up a static IP address manually to improve the connection. 8) Try temporarily changing the DNS address to a public DNS (e.g. Google). If none of these work, then try again later (connection temporarily busy).||Example | ||
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| Example || Example || CE-113227-6 || Error occurred // Reboot the console and update it if needed. ||Example | | Example || Example || CE-113227-6 || Error has occurred // Reboot the console and update it if needed. ||Example | ||
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| Example || Example || CE-113338-9 || Error occurred while updating the PS5 system software // Wait 48 hours and then try updating again. || Example | | Example || Example || CE-113338-9 || Error occurred while updating the PS5 system software // Wait 48 hours and then try updating again. || Example | ||
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| Example || Example || CE-113511-2 || Error occurred // Reboot the console and update it. ||Example | | Example || Example || CE-113511-2 || Error has occurred // Reboot the console and update it. ||Example | ||
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| Example || Example || CE-113661-8 || Can be triggered when failing to save manual recording (trigger with record start, and then immediately stopping recording) ||Example | | Example || Example || CE-113661-8 || Can be triggered when failing to save manual recording (trigger with record start, and then immediately stopping recording) ||Example | ||
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| Example || Example || CE-116799-3 || Subscription to PlayStationPlus can't be confirmed // 1) Make sure the console is connected to the Internet and that you are successfully signed in to PSN. 2) Check to see if your subscription has expired. 3) If | | Example || Example || CE-116799-3 || Subscription to PlayStationPlus can't be confirmed // 1) Make sure the console is connected to the Internet and that you are successfully signed in to PSN. 2) Check to see if your subscription has expired. 3) If there are no issues with PlaystationPlus, the error may be temporary. || Example | ||
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| Example || Example || CE-117625-2 || Uploaded too many videos to YouTube in short period of time, need to wait 24 hours before allowed to upload more. ||Example | | Example || Example || CE-117625-2 || Uploaded too many videos to YouTube in short period of time, need to wait 24 hours before allowed to upload more. ||Example | ||
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| Example || Example || CE-117722-0 || Streaming connection has an error // 1) Check to see if you are connected to the internet and perform a connection test. If you can't get connected, make sure the network settings are correctly configured. 2) Reboot the console, connect via a wired connection if possible and reconfigure the connection settings. 3) When connecting wirelessly, try moving the console as close to the router as possible and remove anything that could interrupt the connection between the devices. 4) Power cycle the router and modem. 5) Update router firmware. 6) Check if there is enough free space on the console, and if you have the option to, try downloading the game instead. If none of these work, then try again later. ||Example | | Example || Example || CE-117722-0 || Streaming connection has an error // 1) Check to see if you are connected to the internet and perform a connection test. If you can't get connected, make sure the network settings are correctly configured. 2) Reboot the console, connect via a wired connection if possible and reconfigure the connection settings. 3) When connecting wirelessly, try moving the console as close to the router as possible and remove anything that could interrupt the connection between the devices. 4) Power cycle the router and modem. 5) Update router firmware. 6) Check if there is enough free space on the console, and if you have the option to, try downloading the game instead. If none of these work, then try again later. ||Example | ||
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| Example || Example || CE-117740-0 || | | Example || Example || CE-117740-0 || The game may have an error // 1) Make sure the console system software is updated to the latest version. 2) Go to [Settings] > [Storage]. 3) Delete the game from [Games and Apps]. 4) Reinstall the game. 5) Boot the console in Safe Mode and select [Clear Cache and Rebuild Database] > [Rebuild Database]. If the problem continues, contact PlayStation customer support. ||Example | ||
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| Example || Example || CE-118415-0 || Subscription may need to be verified // 1) Check PSN status. 2) Check to see if your PlaystationPlus subscription has expired. 3) Reboot the console. 4) This may be a temporary issue, try again later. ||Example | | Example || Example || CE-118415-0 || Subscription may need to be verified // 1) Check PSN status. 2) Check to see if your PlaystationPlus subscription has expired. 3) Reboot the console. 4) This may be a temporary issue, try again later. ||Example |