Editing Error Codes
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| Example || Example || CE-107255-0 || Subscription to PlayStation Plus cannot be confirmed // 1) Make sure the console is connected to the Internet and that you are successfully signed in to PSN. 2) Check to see if your subscription has expired. 3) Try again after a short period (temporary issue). ||Example | | Example || Example || CE-107255-0 || Subscription to PlayStation Plus cannot be confirmed // 1) Make sure the console is connected to the Internet and that you are successfully signed in to PSN. 2) Check to see if your subscription has expired. 3) Try again after a short period (temporary issue). ||Example | ||
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| Example || Example || CE-107520-5 || Install the latest system software | | Example || Example || CE-107520-5 || Install the latest system software // Connect the console to the internet and update it to the latest version of the system software. If an error occurs during the update, reboot your network equipment and console and try updating again. If possible, try updating via a method other than the Internet, such as USB storage or a game disc. ||Example | ||
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| Example || Example || CE-107527-2 || Installation failed (issue with data being installed, possibly due to connection problems) // 1) Reboot the console 2) Connect via a wired connection if possible. 3) Reconfigure network connection settings. 4) When using a wireless connection, try moving the console closer to the router and removing anything interrupting the connection between them. 5) Turn off the router for 5 minutes and then back on. 6) If there is any game data that failed to install, delete the game and reinstall it.||Example | | Example || Example || CE-107527-2 || Installation failed (issue with data being installed, possibly due to connection problems) // 1) Reboot the console 2) Connect via a wired connection if possible. 3) Reconfigure network connection settings. 4) When using a wireless connection, try moving the console closer to the router and removing anything interrupting the connection between them. 5) Turn off the router for 5 minutes and then back on. 6) If there is any game data that failed to install, delete the game and reinstall it.||Example | ||
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| Example || Example || CE-107649-7 || Disc contains content different from the installed data (disc contains additional data or content that is different from the data installed on the console) // If you have another disc for the same game, delete the game and related applications and reinstall using this disc. ||Example | | Example || Example || CE-107649-7 || Disc contains content different from the installed data (disc contains additional data or content that is different from the data installed on the console) // If you have another disc for the same game, delete the game and related applications and reinstall using this disc. ||Example | ||
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| Example || Example || CE-107750-0 || | | Example || Example || CE-107750-0 || System error // Turn off the console and unplug it, then plug it back in and reboot it. Update console if needed. If still having issues, then update via a USB drive instead. ||Example | ||
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| Example || Example || CE-107857-8 || Error occurred while loading or updating the application (application error) // Reboot the console. Make sure the system software and the game/app are both updated to their latest versions. If the error keeps happening after starting the game/app, delete it and reinstall it. Boot the console in safe mode and select [Clear Cache and Rebuild Database] > [Rebuild Database]. ||Example | | Example || Example || CE-107857-8 || Error occurred while loading or updating the application (application error) // Reboot the console. Make sure the system software and the game/app are both updated to their latest versions. If the error keeps happening after starting the game/app, delete it and reinstall it. Boot the console in safe mode and select [Clear Cache and Rebuild Database] > [Rebuild Database]. ||Example | ||
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| Example || Example || CE-107958-0 || Can't download or copy - Happened when trying to download the PS4 Spider-Man game after an external HDD was inserted ||Example | | Example || Example || CE-107958-0 || Can't download or copy - Happened when trying to download the PS4 Spider-Man game after an external HDD was inserted ||Example | ||
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| Example || Example || CE-108255-1 || Application error | | Example || Example || CE-108255-1 || Application error // 1) Make sure the system software and game/app are updated. 2) If the error occurs after starting the game/app, delete it and reinstall it. 3) Boot the console in Safe Mode and select [Clear Cache and Rebuild Database] > [Rebuild Database]. 4) If the error occurs again, back up all data and reset the console. After resetting the console, try installing the game/app again. || An error caused by Dirt 5 save game corruption, Also caused by crash on Call Of Duty: Black Ops Cold War, Demon's Souls Remake, Marvel's Spider-Man: Miles Morales and Rainbow Six Siege [https://web.archive.org/web/20201125101604/https://twitter.com/TheUrbanMenace/status/1331541728776622086 info ][https://web.archive.org/web/20201203235407/https://twitter.com/TheUrbanMenace/status/1333468122590875654/photo/1 info 2] [https://web.archive.org/web/20201204001500/https://twitter.com/sociallynomadic/status/1330643279218667521?s=20 info 3] [https://web.archive.org/web/20201204001906/https://twitter.com/YungSimba314/status/1333905890219601922?s=20 info 4] [https://web.archive.org/web/20201204002440/https://twitter.com/GravXReviews/status/1334652697509851138?s=20 info 5] | ||
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| Example || Example || CE-108262-9 || Error while reading the system software or application data // 1) Update the console software to the latest version. 2) If the error occurs after starting the game/app, delete it and reinstall it. 3) Boot the console in Safe Mode and select [Clear Cache and Rebuild Database] > [Rebuild Database]. 4) If the error still keeps happening, back up all data and reset the console. 5) After resetting the console, try reinstalling the game/app. If the issue keeps happening after following the above steps, try again later. || Due to Dirt 5 crashing [https://web.archive.org/web/20201125105338/https://twitter.com/TheUrbanMenace/status/1331551406512361474 info] | | Example || Example || CE-108262-9 || Error while reading the system software or application data // 1) Update the console software to the latest version. 2) If the error occurs after starting the game/app, delete it and reinstall it. 3) Boot the console in Safe Mode and select [Clear Cache and Rebuild Database] > [Rebuild Database]. 4) If the error still keeps happening, back up all data and reset the console. 5) After resetting the console, try reinstalling the game/app. If the issue keeps happening after following the above steps, try again later. || Due to Dirt 5 crashing [https://web.archive.org/web/20201125105338/https://twitter.com/TheUrbanMenace/status/1331551406512361474 info] | ||
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| Example || Example || CE-108877-1 || Error occurred while connecting to the server (PSN possibly under maintenance) // 1) Check PSN status to see if there are any network issues. 2) This may be a temporary problem. Try again after a few hours. ||Example | | Example || Example || CE-108877-1 || Error occurred while connecting to the server (PSN possibly under maintenance) // 1) Check PSN status to see if there are any network issues. 2) This may be a temporary problem. Try again after a few hours. ||Example | ||
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| Example || Example || CE-108889-4 || Install the latest system software | | Example || Example || CE-108889-4 || Install the latest system software // Connect the console to the internet and update it to the latest version of the system software. If an error occurs during the update, reboot your network equipment and console and try updating again. If possible, try updating via a method other than the Internet, such as USB storage or a game disc. ||Example | ||
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| Example || Example || CE-109245-1 || License information of the content cannot be confirmed // 1) Reboot the console. 2) Sign in with the PSN account that owns the content you are trying to access. 3) Go to [Settings] > [Users and Accounts] > [Other] > [Console Sharing and Offline Play] and enable it. ||Example | | Example || Example || CE-109245-1 || License information of the content cannot be confirmed // 1) Reboot the console. 2) Sign in with the PSN account that owns the content you are trying to access. 3) Go to [Settings] > [Users and Accounts] > [Other] > [Console Sharing and Offline Play] and enable it. ||Example | ||
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| Example || Example || CE-113212-0 || Unable to connect to the server // 1) Check PSN status if there is any server failure or maintenance. 2) Reboot the console, connect via a wired connection and reconfigure the connection settings. 3) When using a wireless connection, try moving the console closer to the router or removing anything interrupting the connection between the devices. 4) Power cycle the modem/router. 5) Update router firmware. 6) If possible, try opening these ports: TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479, 49152~65535. 7) Try setting up a static IP address manually to improve the connection. 8) Try temporarily changing the DNS address to a public DNS (e.g. Google). If none of these work, then try again later (connection temporarily busy).||Example | | Example || Example || CE-113212-0 || Unable to connect to the server // 1) Check PSN status if there is any server failure or maintenance. 2) Reboot the console, connect via a wired connection and reconfigure the connection settings. 3) When using a wireless connection, try moving the console closer to the router or removing anything interrupting the connection between the devices. 4) Power cycle the modem/router. 5) Update router firmware. 6) If possible, try opening these ports: TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479, 49152~65535. 7) Try setting up a static IP address manually to improve the connection. 8) Try temporarily changing the DNS address to a public DNS (e.g. Google). If none of these work, then try again later (connection temporarily busy).||Example | ||
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| Example || Example || CE-113227-6 || Error occurred // Reboot the console and update it if needed. ||Example | | Example || Example || CE-113227-6 || Error has occurred // Reboot the console and update it if needed. ||Example | ||
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| Example || Example || CE-113338-9 || Error occurred while updating the PS5 system software // Wait 48 hours and then try updating again. || Example | | Example || Example || CE-113338-9 || Error occurred while updating the PS5 system software // Wait 48 hours and then try updating again. || Example | ||
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| Example || Example || CE-113511-2 || Error occurred // Reboot the console and update it. ||Example | | Example || Example || CE-113511-2 || Error has occurred // Reboot the console and update it. ||Example | ||
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| Example || Example || CE-113661-8 || Can be triggered when failing to save manual recording (trigger with record start, and then immediately stopping recording) ||Example | | Example || Example || CE-113661-8 || Can be triggered when failing to save manual recording (trigger with record start, and then immediately stopping recording) ||Example | ||
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| Example || Example || CE-116799-3 || Subscription to PlayStationPlus can't be confirmed // 1) Make sure the console is connected to the Internet and that you are successfully signed in to PSN. 2) Check to see if your subscription has expired. 3) If | | Example || Example || CE-116799-3 || Subscription to PlayStationPlus can't be confirmed // 1) Make sure the console is connected to the Internet and that you are successfully signed in to PSN. 2) Check to see if your subscription has expired. 3) If there are no issues with PlaystationPlus, the error may be temporary. || Example | ||
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| Example || Example || CE-117625-2 || Uploaded too many videos to YouTube in short period of time, need to wait 24 hours before allowed to upload more. ||Example | | Example || Example || CE-117625-2 || Uploaded too many videos to YouTube in short period of time, need to wait 24 hours before allowed to upload more. ||Example | ||
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| Example || Example || CE-117722-0 || Streaming connection has an error // 1) Check to see if you are connected to the internet and perform a connection test. If you can't get connected, make sure the network settings are correctly configured. 2) Reboot the console, connect via a wired connection if possible and reconfigure the connection settings. 3) When connecting wirelessly, try moving the console as close to the router as possible and remove anything that could interrupt the connection between the devices. 4) Power cycle the router and modem. 5) Update router firmware. 6) Check if there is enough free space on the console, and if you have the option to, try downloading the game instead. If none of these work, then try again later. ||Example | | Example || Example || CE-117722-0 || Streaming connection has an error // 1) Check to see if you are connected to the internet and perform a connection test. If you can't get connected, make sure the network settings are correctly configured. 2) Reboot the console, connect via a wired connection if possible and reconfigure the connection settings. 3) When connecting wirelessly, try moving the console as close to the router as possible and remove anything that could interrupt the connection between the devices. 4) Power cycle the router and modem. 5) Update router firmware. 6) Check if there is enough free space on the console, and if you have the option to, try downloading the game instead. If none of these work, then try again later. ||Example | ||
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| Example || Example || CE-117740-0 || | | Example || Example || CE-117740-0 || Possible problem with the application (corrupted application) // 1) Go to [Settings] > [Storage]. 2) Delete the game data of the game that had the error. 3) Try reinstalling the game. 4) Boot the console in safe mode and select [Rebuild the database]. ||Example | ||
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| Example || Example || CE-118415-0 || Subscription may need to be verified // 1) Check PSN status. 2) Check to see if your PlaystationPlus subscription has expired. 3) Reboot the console. 4) This may be a temporary issue, try again later. ||Example | | Example || Example || CE-118415-0 || Subscription may need to be verified // 1) Check PSN status. 2) Check to see if your PlaystationPlus subscription has expired. 3) Reboot the console. 4) This may be a temporary issue, try again later. ||Example |