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| Name | Errorcode | Returncode | Remarks |
|---|---|---|---|
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_BAD_REQUEST | WS-36577-8 | 0x82200001 | Details are unknown, but an invalid value was included in request (header, body, query string, etc.) (JSON error code: 2097153) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_UNSUPPORTED_API_VERSION | WS-36578-9 | 0x82200002 | Unsupported API version (JSON error code: 2097154) |
| WS-36579-0 | 0x82200003 | JSON error code: 2097155 | |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_INVALID_NP_ENVIRONMENT | WS-36580-2 | 0x82200004 | Environment name is invalid (JSON error code: 2097156) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_INVALID_NP_TITLE_ID | WS-36581-3 | 0x82200005 | NP Title ID is invalid (JSON error code: 2097157) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_INVALID_NP_SERVICE_LABEL | WS-36582-4 | 0x82200006 | JSON error code: 2097158 |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_INVALID_NP_COMMUNICATION_ID | WS-36583-5 | 0x82200007 | JSON error code: 2097159 |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_INVALID_SERVICE_ID | WS-36584-6 | 0x82200008 | Service ID is invalid (JSON error code: 2097160) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_INVALID_NP_SERVICE_NAME | WS-36585-7 | 0x82200009 | NP Service Name is invalid (JSON error code: 2097161) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_INVALID_OAUTH_CLIENT_ID | WS-36586-8 | 0x8220000A | OAuth client ID is invalid (JSON error code: 2097162) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_NP_TITLE_ID_NOT_MATCHING_TOKENS | WS-36587-9 | 0x8220000B | The specified NP Title ID and NP Title ID in NP Titile token's do not match. (JSON error code: 2097163) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_USER_NOT_FOUND | WS-36588-0 | 0x8220000C | Target user does not exist (JSON error code: 2097164) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_RESOURCE_NOT_FOUND | WS-36589-1 | 0x8220000D | Target resource does not exist (JSON error code: 2097165) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_ACCESS_DENIED_BY_RESOURCE_OWNERSHIP | WS-36590-3 | 0x8220000E | Access attempted by a non-owner for a resource that only the resource owner can access. For example, attempted to obtain a friend list with presence information of another user. (JSON error code: 2097166) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_INVALID_QUERY_STRING | WS-36591-4 | 0x82200100 | Details are unknown, but an value in query string is invalid (JSON error code: 2097408) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_INVALID_QUERY_PARAMETER | WS-36592-5 | 0x82200101 | Query parameter value in query string is invalid (JSON error code: 2097409) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_INVALID_QUERY_PARAMETER_COMBINATION | WS-36593-6 | 0x82200102 | Query parameter combination in query string is invalid (JSON error code: 2097410) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_UNAVAILABLE_QUERY_PARAMETER_FOR_RESOURCE | WS-36594-7 | 0x82200103 | Specified query parameter cannot be used for the specified resource (JSON error code: 2097411) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_INVALID_PARAMETER_IN_URL | WS-36595-8 | 0x82200104 | Parameter section value included in URL is invalid (JSON error code: 2097412) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_MANDATORY_QUERY_PARAMETER_MISSING | WS-36596-9 | 0x82200105 | Query parameter required for query string does not exist (JSON error code: 2097413) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_INVALID_HEADER | WS-36597-0 | 0x82200140 | Header value for request header is invalid (JSON error code: 2097472) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_HEADER_REQUIRED | WS-36598-1 | 0x82200141 | Header required for request header does not exist (JSON error code: 2097473) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_INVALID_BODY | WS-36599-2 | 0x82200180 | Details are unknown, but request body value is invalid (JSON error code: 2097536) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_NULL_VALUE_NOT_ALLOWED | WS-36600-5 | 0x82200181 | A member with a null value in request body exists (JSON error code: 2097537 |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_INVALID_BODY_PARAMETER | WS-36601-6 | 0x82200182 | Request body member value is invalid (JSON error code: 2097538) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_INVALID_BODY_PARAMETER_LIST_LENGTH | WS-36602-7 | 0x82200183 | Number of elements for request body array type members is invalid (JSON error code: 2097539) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_INVALID_BODY_PARAMETER_COMBINATION | WS-36603-8 | 0x82200184 | Request body member combination is invalid (JSON error code: 2097540) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_BLOCKED_USER_EXISTS | WS-36604-9 | 0x82200185 | Blocked user can't be specified (JSON error code: 2097541) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_MANDATORY_BODY_PARAMETER_MISSING | WS-36605-0 | 0x82200186 | Member required for request body does not exist (JSON error code: 2097542) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_INVALID_MULTIPART_HEADER | WS-36606-1 | 0x82200187 | Parameter for multipart header in request body is invalid (JSON error code: 2097543) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_MANDATORY_MULTIPART_HEADER_MISSING | WS-36607-2 | 0x82200188 | Member required for multipart header parameter in request body does not exist (JSON error code: 2097544) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_ACCESS_TOKEN_REQUIRED | WS-36608-3 | 0x82200200 | No access token (JSON error code: 2097664) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_INVALID_ACCESS_TOKEN | WS-36609-4 | 0x82200201 | Access token is an invalid value or is corrupted (JSON error code: 2097665) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_EXPIRED_ACCESS_TOKEN | WS-36610-6 | 0x82200202 | Access token is expired (JSON error code: 2097666) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_NP_TITLE_TOKEN_REQUIRED | WS-36611-7 | 0x82200203 | No NP Title token (JSON error code: 2097667) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_INVALID_NP_TITLE_TOKEN | WS-36612-8 | 0x82200204 | NP Title token is an invalid value or is corrupted (JSON error code: 2097668) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_EXPIRED_NP_TITLE_TOKEN | WS-36613-9 | 0x82200205 | NP Title token is expired (JSON error code: 2097669) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_NOT_AUTHORIZED | WS-36614-0 | 0x82200206 | Not authorized to access specified resource or use query parameter (JSON error code: 2097670) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_BANNED_APPLICATION | WS-36615-1 | 0x82200207 | Banned title (JSON error code: 2097671) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_BANNED_USER | WS-36616-2 | 0x82200208 | Banned user (JSON error code: 2097672) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_BANNED_DEVICE | WS-36617-3 | 0x82200209 | Banned device (JSON error code: 2097673) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_ACCESS_DENIED_DUE_TO_TITILE_MISMATCH | WS-36618-4 | 0x8220020A | Access to resource not possible since title does not match (JSON error code: 2097674) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_RATE_LIMIT_EXCEEDED | WS-36619-5 | 0x8220020B | API rate limit was exceeded (JSON error code: 2097675) |
| WS-36620-7 | 0x8220020C | JSON error code: 2097676 | |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_NOT_AUTHORIZED_ACCESS_TOKEN | WS-36621-8 | 0x8220020D | Access token was obtained with an invalid procedure (JSON error code: 2097677) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_NEED_TO_UPGRADE | WS-36622-9 | 0x8220020E | Account needs to upgrade (JSON error code: 2097678) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_NOT_AUTHORIZED_ON_PLATFORM | WS-36623-0 | 0x8220020F | Parameter which is not available on the platform is specified (JSON error code: 2097679) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_USERS_ACCESS_TOKEN_REQUIRED | WS-36624-1 | 0x82200210 | The API which doesn't permit an access with access token authenticated only with client credential. (JSON error code: 2097680) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_UNKNOWN_CLIENT | WS-36625-2 | 0x82200280 | Client ID for access token is invalid (JSON error code: 2097792) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_NP_TITLE_ID_NOT_FOUND | WS-36626-3 | 0x82200281 | Title does not exist (JSON error code: 2097793) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_NP_SERVICE_LABEL_NOT_FOUND | WS-36627-4 | 0x82200282 | NP Service Label does not exist (JSON error code: 2097794) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_NOT_AUTHORIZED_APPLICATION | WS-36628-5 | 0x82200283 | This title cannot be used for the specified service (JSON error code: 2097795) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_NP_COMMUNICATION_ID_NOT_FOUND | WS-36629-6 | 0x82200284 | NP Communication ID does not exist (JSON error code: 2097796) |
| SCE_NP_WEBAPI_SERVER_ERROR_ASM_SERVICE_ID_NOT_FOUND | WS-36630-8 | 0x82200285 | Service ID does not exist (JSON error code: 2097797) |
| SCE_NP_WEBAPI_SERVER_ERROR_USER_PROFILE_USER_NOT_FOUND | WS-36724-2 | 0x8220200C | Target user does not exist. |
| SCE_NP_WEBAPI_SERVER_ERROR_USER_PROFILE_RESOURCE_NOT_FOUND | WS-36725-3 | 0x8220200D | Target resource does not exist. |
| SCE_NP_WEBAPI_SERVER_ERROR_USER_PROFILE_ACCESS_DENIED_BY_RESOURCE_OWNERSHIP | WS-36726-4 | 0x8220200e | Access attempted by a non-owner for a resource that only the resource owner can access. For example, attempted to obtain a friend list with presence information of another user. |
| SCE_NP_WEBAPI_SERVER_ERROR_USER_PROFILE_RATE_LIMIT_EXCEEDED | WS-36755-6 | 0x8220220b | Cannot connect to the server. It has been accessed too frequently by you, so access is being restricted. Please try again later. |
| SCE_NP_WEBAPI_SERVER_ERROR_USER_PROFILE_ACCESS_DENIED_BY_PRIVACY_LEVEL | WS-36756-7 | 0x8220220c | Access was denied due to target user privacy setting. |
| SCE_NP_WEBAPI_SERVER_ERROR_USER_PROFILE_NOT_AUTHORIZED_ACCESS_TOKEN | WS-36757-8 | 0x8220220d | Access token was obtained with an invalid procedure |
| SCE_NP_WEBAPI_SERVER_ERROR_USER_PROFILE_INTERNAL_SERVER_ERROR | WS-36768-0 | 0x82202301 | Internal error of the server |
| SCE_NP_WEBAPI_SERVER_ERROR_USER_PROFILE_FRIEND_REQUEST_NOT_FOUND | WS-36777-0 | 0x82202900 | Friend request does not exist |
| SCE_NP_WEBAPI_SERVER_ERROR_USER_PROFILE_NOT_IN_FRIEND_LIST | WS-36778-1 | 0x82202901 | User does not exist in friends list |
| SCE_NP_WEBAPI_SERVER_ERROR_USER_PROFILE_ALREADY_FRIEND_REQUESTED | WS-36780-4 | 0x82202903 | Already friend-requested |
| SCE_NP_WEBAPI_SERVER_ERROR_USER_PROFILE_REQUESTERS_FRIEND_LIST_FULL | WS-36781-5 | 0x82202904 | Requester's friend list is full. |
| SCE_NP_WEBAPI_SERVER_ERROR_USER_PROFILE_REQUESTED_USERS_FRIEND_LIST_FULL | WS-36782-6 | 0x82202905 | Friend request cannot be sent // Requested user's friend list is full. |
| SCE_NP_WEBAPI_SERVER_ERROR_USER_PROFILE_NAME_ALREADY_SHARED | WS-36783-7 | 0x82202906 | Already shared their name |
| SCE_NP_WEBAPI_SERVER_ERROR_USER_PROFILE_BLOCKED_USER | WS-36784-8 | 0x82202907 | Blocked user can't be specified (JSON error code: 2105733) |
| SCE_NP_WEBAPI_SERVER_ERROR_USER_PROFILE_NAME_SHARING_REQUEST_NOT_FOUND | WS-36785-9 | 0x82202908 | Name-sharing request does not exist |
| SCE_NP_WEBAPI_SERVER_ERROR_USER_PROFILE_ALREADY_NAME_SHARING_REQUESTED | WS-36786-0 | 0x82202909 | Already requested to share their name |
| SCE_NP_WEBAPI_SERVER_ERROR_USER_PROFILE_NAME_REGISTRATION_REQUIRED | WS-36787-1 | 0x8220290a | Name registration of the user is needed |
| SCE_NP_WEBAPI_SERVER_ERROR_USER_PROFILE_TARGET_USER_NOT_REGISTERED_NAME | WS-36788-2 | 0x8220290b | Name registration of the target user is needed |
| SCE_NP_WEBAPI_SERVER_ERROR_SESSION_INVITATION_RESOURCE_NOT_FOUND | WS-36812-0 | 0x8220400d | Unable to join a party (error occurred with the party invitation) // Ask your friend to resend the invitation. |
| SCE_NP_WEBAPI_SERVER_ERROR_SESSION_INVITATION_RATE_LIMIT_EXCEEDED | WS-36842-3 | 0x8220420b | API rate limit was exceeded |
| SCE_NP_WEBAPI_SERVER_ERROR_SESSION_INVITATION_ACCESS_DENIED_BY_PRIVACY_LEVEL | WS-36843-4 | 0x8220420c | Access was denied due to target user privacy setting |
| SCE_NP_WEBAPI_SERVER_ERROR_SESSION_INVITATION_NOT_AUTHORIZED_ACCESS_TOKEN | WS-36844-5 | 0x8220420d | Access token was obtained with an invalid procedure |
| SCE_NP_WEBAPI_SERVER_ERROR_SESSION_INVITATION_INTERNAL_SERVER_ERROR | WS-36855-7 | 0x82204301 | Internal error of the server |
| SCE_NP_WEBAPI_SERVER_ERROR_GROUP_MESSAGING_INTERNAL_SERVER_ERROR | WS-36987-3 | 0x82206301 | Internal error of the server |
| SCE_NP_WEBAPI_SERVER_ERROR_TROPHY_RESOURCE_NOT_FOUND | WS-37073-0 | 0x8220a00d | Target resource does not exist |
| SCE_NP_WEBAPI_SERVER_ERROR_ENTITLEMENTS_INTERNAL_ERROR | WS-37269-7 | 0x82303f02 | Internal error occurred (JSON error code: 3161858) |
| SCE_NP_WEBAPI_SERVER_ERROR_ENTITLEMENTS_SERVICE_UNAVAILABLE | WS-37270-9 | 0x82303f03 | Service is undergoing maintenance (JSON error code: 3161859) |
| SCE_NP_WEBAPI_SERVER_ERROR_ENTITLEMENTS_RESOURCE_NOT_FOUND | WS-37271-0 | 0x82303f04 | Resource was not found (JSON error code: 3161860) |
| SCE_NP_WEBAPI_SERVER_ERROR_SOCIAL_NETWORK_RESOURCE_NOT_FOUND | WS-37305-8 | 0x82305f04 | Resource was not found (JSON error code: 3170052) |
| WS-37313-7 | Error occurred when linking YouTube account to PSN // On a computer, sign in to the Google account registered on the console. Go to PSN and select Revoke access. On the console, go to [Settings] > [Account Management] > [Link with Other Services] > [YouTube] > [Sign-In] and link the account again. Go to [Notifications] > [Uploads] and try uploading the video again. | ||
| SCE_NP_WEBAPI_SERVER_ERROR_OAUTH_28_ACCOUNT_HAS_BEEN_BANNED | WS-37337-3 | 0x82e0001c | Your account has been temporarily suspended // Your account has been temporarily suspended from accessing PSN services for violating our Terms of Service and User Agreement. Check the e-mail account associated with the account for further information. |
| SCE_NP_WEBAPI_SERVER_ERROR_OAUTH_29_CONSOLE_HAS_BEEN_BANNED | WS-37338-4 | 0x82e0001d | Issue when accessing PSN (account may be suspended for ToS violation) // Account may have been suspended for a violation of the PSN Terms of Service. 1) An email may be sent to your Sign-In ID if you have been temporarily suspended. Check your email. 2) Check the terms of service before accessing PSN again. |
| SCE_NP_WEBAPI_SERVER_ERROR_OAUTH_4176_ACCOUNT_HAS_BEEN_BANNED | WS-37368-7 | 0x82e01050 | Your account has been suspended // Your account has been suspended from accessing PSN services for violating our Terms of Service and User Agreement. Check the e-mail account associated with the account for further information. |
| WS-37397-9 | Could not connect to server (PSN down or blocked IP address) // 1) Check the status of the PSN to see if there are network issues. 2) If this error is encountered while PSN is online, your IP address has been blocked for activity that violates the Terms of Service and User Agreement. 3) The activity may have been caused by a virus on a device connected to your home network. Perform a virus scan on all connected devices. 4) If you need more information, contact your ISP. More information has already been provided to your ISP. 5) Once the matter is resolved, the IP assigned to you will be automatically unblocked. | ||
| SCE_NP_WEBAPI_SERVER_ERROR_OAUTH_HTTP_STATUS_CODE_502_BAD_GATEWAY | WS-37431-8 | 0x82e101f6 | Connection to server failed // Step 1: PSN or the game's server may be temporarily unavailable. Please check the status of the game's server via its website. You can check the status of the PSN here. Step 2 : If the servers are active, run the Internet connection test at [Settings] > [Network] > [Test Internet Connection] and make sure you can connect to the network. Step 3: Update your router to the latest firmware. Turn off other devices that are connected to your network to reduce stress. If this does not work, try again later as the server may be experiencing high volume. (HTTP status code: 502) |
| WS-37469-9 | Failed to connect to server // Step 1: Check the PSN status page. Step 2: Turn off router, wait at least 5 minutes, then turn it back on. Step 3: Try again later (temporary issue). | ||
| SCE_NP_WEBAPI_SERVER_ERROR_HTTP_STATUS_CODE_404_NOT_FOUND | WS-37470-1 | 0x82f00194 | Error occurred and the HTTP status code with or without non-JSON body was returned (HTTP status code: 404) |
| WS-37501-6 | Internal server error. An error occurred when connecting to the server // Reboot the system. If the error persists, it may be a server issue. Try again later. | ||
| SCE_NP_WEBAPI_SERVER_ERROR_HTTP_STATUS_CODE_503_SERVICE_UNAVAILABLE | WS-37504-9 | 0x82f001f7 | PSN is under maintenance // For more information, check PSN status. (HTTP status code: 503) |
| SCE_NP_WEBAPI_SERVER_ERROR_HTTP_STATUS_CODE_504_GATEWAY_TIMEOUT | WS-37505-0 | 0x82f001f8 | Connection between console and server failed // Step 1: Check the status of the game's server via its website. Step 2: Check the status of the PSN. If the servers are active, use the PlayStation Repairs diagnostic tool. (HTTP status code: 504) |
| WS-43689-0 | An error occurred with the payment (payment did not go through) // Step 1: Check if the credit information registered in your account is correct, including the expiration date. Step 2: Re-register your credit card. Step 3: Try with another credit card. Step 4: This may be a temporary issue, try again later. Step 5: Consider topping up your wallet using a PSS card instead. | ||
| WS-43701-5 | There aren't enough funds in your wallet for the purchase // Add funds to the wallet using a payment method or a PSS gift card. Once the funds have been added, reboot the console. If still getting the error, go to [Settings] > [Account Management], sign out, then back in. If still getting the error, wait 24 hours and then try making the purchase again. | ||
| WS-43709-3 | Check expiration date of credit card (card may have expired) // Step 1: Check expiration date of your credit card and register a valid credit card. Step 2: If there is no problem with the expiration date, double-check that the registration information (such as the credit card number) is correct. Step 3: Delete the currently registered credit card and register it again. Step 4: If possible, register another credit card and check if it can be used. Step 5: This may be a temporary issue. Use another payment method or wait 24 hours before attempting to add payment information. | ||
| WS-44369-6 | PSN may be undergoing maintenance // Step 1: Check PSN status for outages or maintenance. Step 2: Turn off the console and unplug it, then reboot it. Step 3: Go to [Settings] > [Network] > [Test Internet Connection]. Change network settings if necessary. Step 4: Turn off router or modem for at least 5 minutes, then turn it back on. | ||
| WS-44949-0 | This action has been temporarily restricted (e.g. changed payment method info too many times) // Try signing into Account Management using a web browser. Make sure you are using the correct sign-in ID (email address) and password. If still getting the error, wait 24 hours before signing in again. | ||
| WS-45479-9 | This voucher code has already been redeemed // Check transaction history: Go to [Settings] > [Account Management] > [Account Information]. Select [Wallet] > [Transaction history]. | ||
| WS-45480-1 | Voucher code entered isn't valid; PSN country/region and code number country/region do not match // Make sure the code is entered correctly. Check whether the code has expired (some codes have an expiry date listed on the voucher). Check whether the voucher has any use/age restrictions. | ||
| WS-46332-8 | PlayStation Plus content not downloading // Step 1: Reboot the console. Step 2: Go to [Settings] > [Account Management]. Step 3: Select [Restore Licenses]. Step 4: Turn the console off and turn it on again after a few minutes. Step 5: If these steps don't solve the issue, contact PlayStation support for further help and to give us more information. |