Template:SU: Difference between revisions

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|  || SU-30733-6 ||  || The latest version of the system software is already installed. // No Action Required.
|  || SU-30733-6 ||  || The latest version of the system software is already installed. // No Action Required.
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|  || SU-34322-4 ||  || Failed to update the system software. Update has timed out. // Updating Via Internet: Go to [Notifications] > [Downloads] and highlight the notification about the system software update. Push the [Options] button and delete the content. Then retry the update by going to [Settings] > [System Software Update]
Updating Via USB: Retry the update by going to [Settings] > [System Software Update].
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|  || SU-34328-0 ||  || An internal error occured. // Please try again later.
|  || SU-34328-0 ||  || An internal error occured. // Please try again later.
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|}<noinclude>[[Category:Development]][[Category:Main]]</noinclude>
|}<noinclude>[[Category:Development]][[Category:Main]]</noinclude>

Revision as of 09:40, 5 February 2014

Name Errorcode Returncode Remarks
SU-30645-8 Failed to update the system software. The update file may be corrupted. // If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update. If you are updating via USB storage device, delete the update file on USB and redownload the update file from playstation.com. Then retry updating at [Settings] > [System Software Update]
SU-30649-2 Failed to update the system software. The update file may be corrupted. // If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update. If you are updating via USB storage device, delete the update file on USB and redownload the update file from playstation.com. Then retry updating at [Settings] > [System Software Update]
SU-30683-0 Update via USB storage failed // Step 1: Go to Safe Mode, choose option 「7. Initialize PS4], and follow the onscreen instructions. You can find more information on Safe Mode here. Step 2: If the error occurs again, please visit SCEA Contact page for additional technical support.
SU-30696-4 Failed to update the system software. The update file may be corrupted. // If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update. If you are updating via USB storage device, delete the update file on USB and redownload the update file from playstation.com. Then retry updating at [Settings] > [System Software Update]
SU-30733-6 The latest version of the system software is already installed. // No Action Required.
SU-34322-4 Failed to update the system software. Update has timed out. // Updating Via Internet: Go to [Notifications] > [Downloads] and highlight the notification about the system software update. Push the [Options] button and delete the content. Then retry the update by going to [Settings] > [System Software Update]

Updating Via USB: Retry the update by going to [Settings] > [System Software Update].

SU-34328-0 An internal error occured. // Please try again later.