Template:SU

Name	Errorcode	Returncode	Remarks
	SU-30631-3	0x80180009	USB error occured while updating the system software. // Step 1: Delete the Update file from the USB storage device. Step 2: Clear your browser cache and redownload the PUP file here. Then retry the system update. Step 3: If the error persists, try another USB device. Step 4: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD. If not, please visit our Contact page to contact SCEA for additional technical support.
	SU-30632-4	0x8018000a
	SU-30633-5	0x8018000b
	SU-30634-6	0x8018000c	USB error occured while updating the system software. // Step 1: Delete the Update file from the USB storage device. Step 2: Clear your browser cache and redownload the PUP file here. Then retry the system update. Step 3: If the error persists, try another USB device. Step 4: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD. If not, please visit our Contact page to contact SCEA for additional technical support.
	SU-30645-8	0x80180859	Failed to update the system software. The update file may be corrupted. // If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update. If you are updating via USB storage device, delete the update file on USB and redownload the update file from playstation.com. Then retry updating at [Settings] > [System Software Update]
	SU-30646-9	0x8018085a
	SU-30647-0	0x8018085b
	SU-30648-1	0x8018085c
	SU-30649-2	0x8018085d	Failed to update the system software. The update file may be corrupted. // If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update. If you are updating via USB storage device, delete the update file on USB and redownload the update file from playstation.com. Then retry updating at [Settings] > [System Software Update] OR Devkit/Testkit -> [ERROR]The PUP file version is too low to be used for downgrading from the current version of this devkit. (when attempting to downgrade below the minimal version of a devkit with a downgrader pup)
	SU-30683-0	0x80180fff	Update via USB storage failed // Step 1: Go to Safe Mode, choose option ｢7. Initialize PS4], and follow the onscreen instructions. You can find more information on Safe Mode here. Step 2: If the error occurs again, please visit SCEA Contact page for additional technical support.
	SU-30696-4	0x8018220c	Failed to update the system software. The update file may be corrupted. // If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update. If you are updating via USB storage device, delete the update file on USB and redownload the update file from playstation.com. Then retry updating at [Settings] > [System Software Update]
	SU-30709-9	0x80182260
	SU-30733-6	0x80182605	The latest version of the system software is already installed. // No Action Required.
	SU-34322-4		Failed to update the system software. Update has timed out. // Updating Via Internet: Go to [Notifications] > [Downloads] and highlight the notification about the system software update. Push the [Options] button and delete the content. Then retry the update by going to [Settings] > [System Software Update] Updating Via USB: Retry the update by going to [Settings] > [System Software Update].
	SU-34323-5
	SU-34324-6
	SU-34325-7
	SU-34326-8
	SU-34327-9	0x80182611
	SU-34328-0	0x80182612	An internal error occured. // Please try again later.
	SU-34697-9		Issue relating to issues with the hard disk drive (defective, bad sectors etc). Replace the hard disk drive.
	SU-41283-8		WiFi/Bluetooth Firmware Error / Can Not Communicate with WiFi/Bluetooth IC. Replace WiFi/Bluetooth IC OR Reflash NOR with correct WiFi/Bluetooth Firmware. Guide here: YouTube (Andrew Paul)
	SU-42118-6		BD-ROM Drive Error / Can Not Communicate with BD-ROM. Check BD-ROM Ribbon between motherboard and drive. If the tabs are broken, replace cable and test. Also check connectors for breaks or corrosion. If no better, check and replace drive board fuses F501, F201, F202 and F203 where bad. May require Renesas IC swap if all else fails.