Template:SU: Difference between revisions
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| || SU-30645-8 || || Failed to update the system software. The update file may be corrupted. // If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update. If you are updating via USB storage device, delete the update file on USB and redownload the update file from playstation.com. Then retry updating at [Settings] > [System Software Update] | | || SU-30645-8 || || Failed to update the system software. The update file may be corrupted. // If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update. If you are updating via USB storage device, delete the update file on USB and redownload the update file from playstation.com. Then retry updating at [Settings] > [System Software Update] | ||
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| || SU-30649-2 || || Failed to update the system software. The update file may be corrupted. // If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update. If you are updating via USB storage device, delete the update file on USB and redownload the update file from playstation.com. Then retry updating at [Settings] > [System Software Update] | |||
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| || SU-30683-0 || || Update via USB storage failed // Step 1: Go to [[Safe Mode]], choose option ｢7. Initialize PS4], and follow the onscreen instructions. You can find more information on [[Safe Mode]] [https://support.us.playstation.com/app/answers/detail/a_id/5044/session/L2F2LzEvdGltZS8xMzg5OTk2OTQyL3NpZC9UQkNBSURLbA%3D%3D here]. Step 2: If the error occurs again, please visit SCEA [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xMzg5OTk2OTQyL3NpZC9UQkNBSURLbA%3D%3D Contact] page for additional technical support. | | || SU-30683-0 || || Update via USB storage failed // Step 1: Go to [[Safe Mode]], choose option ｢7. Initialize PS4], and follow the onscreen instructions. You can find more information on [[Safe Mode]] [https://support.us.playstation.com/app/answers/detail/a_id/5044/session/L2F2LzEvdGltZS8xMzg5OTk2OTQyL3NpZC9UQkNBSURLbA%3D%3D here]. Step 2: If the error occurs again, please visit SCEA [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xMzg5OTk2OTQyL3NpZC9UQkNBSURLbA%3D%3D Contact] page for additional technical support. | ||
Revision as of 16:51, 4 February 2014
| Name | Errorcode | Returncode | Remarks |
|---|---|---|---|
| SU-30645-8 | Failed to update the system software. The update file may be corrupted. // If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update. If you are updating via USB storage device, delete the update file on USB and redownload the update file from playstation.com. Then retry updating at [Settings] > [System Software Update] | ||
| SU-30649-2 | Failed to update the system software. The update file may be corrupted. // If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update. If you are updating via USB storage device, delete the update file on USB and redownload the update file from playstation.com. Then retry updating at [Settings] > [System Software Update] | ||
| SU-30683-0 | Update via USB storage failed // Step 1: Go to Safe Mode, choose option ｢7. Initialize PS4], and follow the onscreen instructions. You can find more information on Safe Mode here. Step 2: If the error occurs again, please visit SCEA Contact page for additional technical support. | ||
| SU-30696-4 | Failed to update the system software. The update file may be corrupted. // If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update. If you are updating via USB storage device, delete the update file on USB and redownload the update file from playstation.com. Then retry updating at [Settings] > [System Software Update] | ||
| SU-30733-6 | The latest version of the system software is already installed. // No Action Required. | ||
| SU-34328-0 | An internal error occured. // Please try again later. |