Template:SU: Difference between revisions

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Revision as of 12:07, 22 January 2014

Name Errorcode Returncode Remarks
SU-30645-8 Failed to update the system software. The update file may be corrupted. // If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update. If you are updating via USB storage device, delete the update file on USB and redownload the update file from playstation.com. Then retry updating at [Settings] > [System Software Update]
SU-30683-0 Update via USB storage failed // Step 1: Go to Safe Mode, choose option 「7. Initialize PS4], and follow the onscreen instructions. You can find more information on Safe Mode here. Step 2: If the error occurs again, please visit our Contact page for additional technical support.
SU-30696-4 Failed to update the system software. The update file may be corrupted. // If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update. If you are updating via USB storage device, delete the update file on USB and redownload the update file from playstation.com. Then retry updating at [Settings] > [System Software Update]
SU-30733-6 The latest version of the system software is already installed. // No Action Required.
SU-34328-0 An internal error occured. // Please try again later.