Editing Template:SU

{{ed right|SU}}
{| border="1" cellspacing="0" cellpadding="5" border="#999" class="wikitable sortable" style="border:1px solid #999; border-collapse: collapse;" 
|- bgcolor="#cccccc"
! Name !! <abbr title="SU-3*">Errorcode</abbr> !! <abbr title="0x8*******">Returncode</abbr> !! Remarks
|-
| SCE_UPDATER_CORE_ERROR_GENERAL || SU-30622-3 || 0x80180000 ||
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| SCE_UPDATER_CORE_ERROR_INVAL || SU-30623-4 || 0x80180001 ||
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| SCE_UPDATER_CORE_ERROR_NOMEM || SU-30624-5 || 0x80180002 ||
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| SCE_UPDATER_CORE_ERROR_WRONG_FORMAT || SU-30625-6 || 0x80180003 || Failed to update the system software // Try updating again. If this doesn't help, boot console in Safe Mode and select [Update System Software]. If trying to update via the Internet, turn off your router for at least 5 minutes, then turn it back on and try updating again.
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| SCE_UPDATER_CORE_ERROR_NOT_FOUND || SU-30626-7 || 0x80180004 ||
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| SCE_UPDATER_CORE_ERROR_IO || SU-30627-8 || 0x80180005 || Error accessing the data file // Step 1: Reboot the console. Step 2: Start the PS4 in Safe Mode and select [Rebuild Database]. Step 3: Back up data from [Settings] > [Application Saved Data Management]. Step 4: Initialize the console from [Settings] > [Initialization] > Initialize PS4].
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| SCE_UPDATER_CORE_ERROR_BAD_STATE || SU-30628-9 || 0x80180006 ||
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| SCE_UPDATER_CORE_ERROR_NOENT || SU-30628-9 || 0x80180007 ||
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| SCE_UPDATER_CORE_ERROR_HDD_PART || SU-30630-2 || 0x80180008 ||
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| SCE_UPDATER_CORE_ERROR_VERIFY_WRITE || SU-30631-3 || 0x80180009 || USB error occurred while updating the system software // Step 1: Delete the Update file from the USB storage device. Step 2: Clear your browser cache and [http://us.playstation.com/support/systemupdates/ps4/pc_update/index.htm#installationSteps redownload the PUP file here]. Then retry the system update. Step 3: If the error persists, try another USB device. Step 4: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD. If not, please visit our [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xMzk0MzIyODQ2L3NpZC9pWUVFS0xPbA%3D%3D Contact] page to contact SCEA for additional technical support.

Can also be caused by NOR flash corruption - repair tutorial can be found here: youtube.com/watch?v=35DFGCim_WY (YouTube - Andrew Paul)
|-
| SCE_UPDATER_CORE_ERROR_SYSTEM_VERSION || SU-30632-4 || 0x8018000A || 
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| SCE_UPDATER_CORE_ERROR_VERIFY_ONLY || SU-30633-5 || 0x8018000B || 
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| SCE_UPDATER_CORE_ERROR_SHORT_FILE || SU-30634-6 || 0x8018000C || USB error occurred while updating the system software // Step 1: Delete the Update file from the USB storage device. Step 2: Clear your browser cache and [http://us.playstation.com/support/systemupdates/ps4/pc_update/index.htm#installationSteps redownload the PUP file here]. Then retry the system update. Step 3: If the error persists, try another USB device. Step 4: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD. If not, please visit our [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xMzk0MzIyODQ2L3NpZC9pWUVFS0xPbA%3D%3D Contact] page to contact SCEA for additional technical support.
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| SCE_UPDATER_CORE_ERROR_CANCELLED || SU-30635-7 || 0x8018000D || 
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| SCE_UPDATER_CORE_ERROR_PUP_US_GENERAL || SU-30636-8 || 0x80180850 || 
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| SCE_UPDATER_CORE_ERROR_PUP_US_PERM || SU-30637-9 || 0x80180851 || 
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| SCE_UPDATER_CORE_ERROR_PUP_US_BUSY || SU-30638-0 || 0x80180010 || System software update could not be started // Reboot the console and try updating again from [Settings] > [System Software Update]. If the situation does not improve try updating in Safe Mode instead.
|-
| SCE_UPDATER_CORE_ERROR_PUP_US_INVAL || SU-30639-1 || 0x80180853 || 
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| SCE_UPDATER_CORE_ERROR_PUP_US_NOMEM || SU-30640-3 || 0x80180854 || 
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| SCE_UPDATER_CORE_ERROR_PUP_US_IO || SU-30641-4 || 0x80180855 || 
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| SCE_UPDATER_CORE_ERROR_PUP_US_BADF || SU-30642-5 || 0x80180856 || 
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| SCE_UPDATER_CORE_ERROR_PUP_US_FAULT || SU-30643-6 || 0x80180857 || 
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| SCE_UPDATER_CORE_ERROR_PUP_US_FTYPE || SU-30644-7 || 0x80180858 || 
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| SCE_UPDATER_CORE_ERROR_PUP_US_AUTH || SU-30645-8 || 0x80180859 || System software update file not recognized by the PS4 // Step 1: Completely power down the PS4 (hold the power button). Step 2: Once the system light is off, reboot the PS4 in Safe Mode by holding down the power button until you hear a second beep. Step 3: Select Safe Mode option 3 > [Update using Internet].
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| SCE_UPDATER_CORE_ERROR_PUP_US_BADMSG || SU-30646-9 || 0x8018085A || 
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| SCE_UPDATER_CORE_ERROR_PUP_US_REVOKED || SU-30647-0 || 0x8018085B || 
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| SCE_UPDATER_CORE_ERROR_PUP_US_NOATTR || SU-30648-1 || 0x8018085C || 
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| SCE_UPDATER_CORE_ERROR_PUP_US_VER || SU-30649-2 || 0x8018085D || Failed to update the system software. The update file may be corrupted. // If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry update. If you are updating via USB storage device, delete the update file on USB and redownload the update file from playstation.com. Then retry updating at [Settings] > [System Software Update] OR Devkit/Testkit -> [ERROR]The PUP file version is too low to be used for downgrading from the current version of this devkit. (when attempting to downgrade below the minimal version of a devkit with a downgrader pup)
|-
| SCE_UPDATER_CORE_ERROR_PUP_US_PLATFORM || SU-30650-4 || 0x8018085E || 
|-
|  || SU-30683-0 || 0x80180fff || Update via USB storage failed // Step 1: Go to [[Safe Mode]], choose option 7, [Initialize PS4], and follow the onscreen instructions. You can find more information on [[Safe Mode]] [https://support.us.playstation.com/app/answers/detail/a_id/5044/session/L2F2LzEvdGltZS8xMzg5OTk2OTQyL3NpZC9UQkNBSURLbA%3D%3D here]. Step 2: If the error occurs again, please visit SCEA [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xMzg5OTk2OTQyL3NpZC9UQkNBSURLbA%3D%3D Contact] page for additional technical support.
|-
|  || SU-30696-4 || 0x8018220c || Failed to update the System Software. The update file may be corrupted // If you are updating the system via Internet, go to [Settings] > [System Software Update] and retry the update. If you are updating via USB storage device, try updating via Internet by navigating to [Settings] > [System Software Update] > [Update via Internet]. If this isn't possible, re-download the latest System Update using a web browser. You'll need to install this using a USB storage device, and the correct folder structure. If still experiencing issues updating the system software, try updating via Safe Mode (Option 3). 
|-
|  || SU-30709-9 || 0x80182260 || 
|-
|  || SU-30733-6 || 0x80182605 || The latest version of the system software is already installed. // No Action Required.
|-
|  || SU-30746-0 ||  || The system software update has failed (could not update via internet) // Step 1: Reboot the PS4 and try to update the system software using a wired connection if possible. Step 2: Select [Notifications] from the PS4 function area, highlight the update file and press the OPTIONS button > [Delete]. Step 3: Next, select [Settings] > [System Software Update]. Step 4: If you experience multiple failed downloads, update the PS4 system software using a USB instead.
|-
|  || SU-34322-4 ||  || Failed to update the system software. Update has timed out. // Updating Via Internet: Go to [Notifications] > [Downloads] and highlight the notification about the system software update. Push the [Options] button and delete the content. Then retry the update by going to [Settings] > [System Software Update]
Updating Via USB: Retry the update by going to [Settings] > [System Software Update].
|-
|  || SU-34323-5 ||  || 
|-
|  || SU-34324-6 ||  || 
|-
|  || SU-34325-7 ||  || 
|-
|  || SU-34326-8 ||  || 
|-
|  || SU-34327-9 || 0x80182611 || 
|-
|  || SU-34328-0 || 0x80182612 || An internal error occurred. // Please try again later.
|-
|  || SU-34697-9 ||  || Issues relating to the hard disk drive (defective, bad sectors etc). Replace the hard disk drive.
|-
|  || SU-34914-1 ||  || Failed to update // Step 1: If the system software is not up to date, update it to the latest version. Step 2: If the game update fails, check the progress of the download. If it is in progress, wait until it completes. Step 3: Check that you have enough storage space (delete as needed). Step 4: Turn off your router, wait at least 5 minutes, then turn it back on. Step 5: Try deleting and reinstalling the application.
|-
|  || SU-35931-1 ||  || Update data of system software is partially corrupted (update partially corrupted due to network instability) // Step 1: Reboot the PS4 and download the update again. Step 2: If this doesn't work, try updating via USB. If you remain unable to update your system, console may need to be sent in for repairs.
|-
|  || SU-41283-8 ||  || WiFi/Bluetooth Firmware Error / Can Not Communicate with WiFi/Bluetooth IC. Replace WiFi/Bluetooth IC OR Reflash NOR with correct WiFi/Bluetooth Firmware.
Guide here: https://www.youtube.com/watch?v=HbiCwAKmNoE (Andrew Paul)
|-
|  || SU-41333-4 ||  || Issue when updating the PS4 system software // Step 1: Turn off and unplug your console. Step 2: Turn off your router/modem, wait at least 5 minutes, and then restart the router/modem. Step 3: Plug the console back in and restart it. Step 4: Select Notifications from the PS4™ console function area, highlight the update file, press the OPTIONS button, and select Delete. Step 5: Select [Settings] > [System Software Update].
|-
|  || SU-41350-3 ||  || Update file cannot be recognized // Try connecting via a wired (Ethernet) connection. Select [Notifications] from the PS4 function area, highlight the update file and press the OPTIONS button > [Delete]. Then select [Settings] > [System Software Update]. If still having issues, boot the PS4 in Safe Mode and try updating via a USB drive.
|-
|  || SU-41764-2 ||  || An error occurred with updating the system software // Step 1: Go to [Settings] > [System Software Update] and retry the update. Step 2: Download the latest System Update at our Help Page and update via a USB storage device by navigating to [Settings] > [System Software Update] > [Update via Internet]. Step 3: Please ensure the USB storage has the correct folder structure and the correct file (update file only) has been copied over. Step 4: If the error occurs again, back up your saved data, and then go to [[Settings]] > [[Initialization]] and select [[Initialize PS4™]]. This is an advanced solution that will format and erase all data on the hard drive. If the error and issue persists, please contact PlayStation Support.
|-
|  || SU-42118-6 ||  || BD-ROM Drive Error / Can Not Communicate with BD-ROM. Check BD-ROM Ribbon between motherboard and drive. If the tabs are broken, replace cable and test. Also check connectors for breaks or corrosion. If no better, check and replace drive board fuses where bad:
CUH-10xx / 11xx series consoles: F501, F201, F202 and F203. May require Renesas IC swap to donor daughterboard if all else fails.<br>
CUH-12xx series consoles: Typically F6202 (located on main system board).<br>
CUH-2xxx series consoles: F6201 / F6202 (located on main system board).<br>
CUH-7xxx series consoles: F6201 / F6202 (located on main system board).
|-
|  || SU-42481-9 ||  || The system software update has failed (could not update via internet) // Step 1: Reboot the PS4 and try to update the system software using a wired connection if possible. Step 2: Select [Notifications] from the PS4 function area, highlight the update file and press the OPTIONS button > [Delete]. Step 3: Next, select [Settings] > [System Software Update]. Step 4: If you experience multiple failed downloads, update the PS4 system software using a USB instead.
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|}<noinclude>[[Category:Development]][[Category:Main]]</noinclude>