Editing Template:CE
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| || CE-32722-6 || || File not found | | || CE-32722-6 || || File not found | ||
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| || CE-32723-7 || || An invalid pointer was given as an argument | | || CE-32723-7 || || An invalid pointer was given as an argument | ||
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| || CE-32724-8 || || An invalid offset was given as an argument | | || CE-32724-8 || || An invalid offset was given as an argument | ||
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| || CE-32930-7 || || Downloaded data on HDD likely to be corrupted // Delete the content and download it again. | | || CE-32930-7 || || Downloaded data on HDD likely to be corrupted // Delete the content and download it again. | ||
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| || CE-32937-4 || || Failed to download data // Step 1: Check the distribution period for the content you are trying to download. Step 2: Cancel the download. Step 3: If the error persists, the network connection may be temporary busy or unstable. Try again later. | | || CE-32937-4 || || Failed to download data (content not available yet or connection issues) // Step 1: Check the distribution period for the content you are trying to download. Step 2: Cancel the download. Step 3: If the error persists, the network connection may be temporary busy or unstable. Try again later. | ||
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| || CE-32939-6 || || Connection to server failed // Step 1: Restart the PS4. Step 2: PSN or the game's server may be temporarily unavailable. Check the status of the game's server at its website. Check the status of [https://status.playstation.com PSN here]. Step 3: If the servers are active, run the internet connection test and make sure that you can connect to the internet. Step 4: Update router to the latest firmware. Turn off other devices that are connected to the network to reduce stress. Step 5: Make sure these port numbers are not blocked by the router: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 34. If none of this resolve the problem then try again later as the server may be experiencing high volume. | | || CE-32939-6 || || Connection to server failed // Step 1: Restart the PS4. Step 2: PSN or the game's server may be temporarily unavailable. Check the status of the game's server at its website. Check the status of [https://status.playstation.com PSN here]. Step 3: If the servers are active, run the internet connection test and make sure that you can connect to the internet. Step 4: Update router to the latest firmware. Turn off other devices that are connected to the network to reduce stress. Step 5: Make sure these port numbers are not blocked by the router: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 34. If none of this resolve the problem then try again later as the server may be experiencing high volume. | ||
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| || CE-33179-3 || || Application is not found // Retry after the installation is completed. Installation of add-ons fails until the installation of application installation is complete. | | || CE-33179-3 || || Application is not found // Retry after the installation is completed. Installation of add-ons fails until the installation of application installation is complete. | ||
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| || CE-33191-7 || || Insert the correct disc into the | | || CE-33191-7 || || Insert the correct disc into the PS4 console // Application requires that the disc be inserted into the console | ||
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| || CE-33199-5 || || You must update your system to version 1.06 or higher. Actual version: 1.01 If applications are running, choose [update later] and save your progress in the application. | | || CE-33199-5 || || You must update your system to version 1.06 or higher. Actual version: 1.01 If applications are running, choose [update later] and save your progress in the application. | ||
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If the issue keeps happening with multiple games/applications or immediately after starting a game/application, visit PlayStation Repairs. | If the issue keeps happening with multiple games/applications or immediately after starting a game/application, visit PlayStation Repairs. | ||
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| || CE-35230-3 || || Network error. Response speed from DNS server is likely delayed. // Step 1: Go to [Settings] > [Network] > [Set Up Internet Connection] > [Custom] and change the DNS settings. | | || CE-35230-3 || || Network error. Response speed from DNS server is likely delayed. // Step 1: Go to [Settings] > [Network] > [Set Up Internet Connection] > [Custom] and change the DNS settings. | ||
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| || CE-35239-2 || || Software update required to use network features // Go to [PS4] > [Settings] > [System Software Update] and follow the instructions to update the system software. | | || CE-35239-2 || || Software update required to use network features // Go to [PS4] > [Settings] > [System Software Update] and follow the instructions to update the system software. | ||
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| || CE-35463-1 || || The disc cannot be played // Step 1: Copied media, CD's, and 3D Blu-Ray movies cannot be played. Please verify that the type of disc you're trying to play is supported by the PS4. Step 2: Make sure the disc you're trying to play isn't dirty, scratched, or otherwise damaged. | | || CE-35463-1 || || The disc cannot be played // Step 1: Copied media, CD's, and 3D Blu-Ray movies cannot be played. Please verify that the type of disc you're trying to play is supported by the PS4. Step 2: Make sure the disc you're trying to play isn't dirty, scratched, or otherwise damaged. | ||
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| || CE-35486-6 || || Console can't read the disc. The disc format may be unsupported, or the disc may be corrupted // Step 1: Eject the disc and make sure it is not dirty, scratched, or damaged. Step 2: Make sure the format of the disc is supported by the PS4. Step 3: If the error persists, turn off and reboot the PS4 in Safe Mode and try rebuilding the PS4's database. | | || CE-35486-6 || || Console can't read the disc. The disc format may be unsupported, or the disc may be corrupted // Step 1: Eject the disc and make sure it is not dirty, scratched, or damaged. Step 2: Make sure the format of the disc is supported by the PS4. Step 3: If the error persists, turn off and reboot the PS4 in Safe Mode and try rebuilding the PS4's database. | ||
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| || CE-36275-3 || || Unable to post a comment on a broadcast // Step 1: Ensure that port TCP 6667 is not blocked by the router or network settings. Step 2: The Streaming service may be having server problems. Try again later or check the website of the streaming service for maintenance info. | | || CE-36275-3 || || Unable to post a comment on a broadcast // Step 1: Ensure that port TCP 6667 is not blocked by the router or network settings. Step 2: The Streaming service may be having server problems. Try again later or check the website of the streaming service for maintenance info. | ||
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| || CE-36329-3 || || Error has occurred with system software / Console error // Step 1: Make sure that you have the latest system software by selecting [Settings] > [System Software Update]. The system will then reboot. Step 2: If you cannot reach [Settings], go into Safe Mode and update using option 3. Step 3: If the error occurs again, back up all saved data and initialize the console. Step 3: If the error continues, contact PlayStation Support. | | || CE-36329-3 || || Error has occurred with system software / Console error // Step 1: Make sure that you have the latest system software by selecting [Settings] > [System Software Update]. The system will then reboot. Step 2: If you cannot reach [Settings], go into Safe Mode and update using option 3. Step 3: If the error occurs again, back up all saved data and initialize the console. Step 3: If the error continues, contact PlayStation Support. | ||
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| || CE-38605-2 || || Error occurred while downloading the content on console // 1) Select [Notifications] from the function screen. 2) Highlight the notification regarding the download, press the triangle button, and select [Delete]. 3) If using extended storage, go to [Settings] > [Devices] > [USB Storage Devices], choose the storage and select [Stop Using This Extended Storage]. Remove the extended storage device from the console. 4) Reinstall the application. If the error continues, back up all data and initialize the console. | | || CE-38605-2 || || Error occurred while downloading the content on console // 1) Select [Notifications] from the function screen. 2) Highlight the notification regarding the download, press the triangle button, and select [Delete]. 3) If using extended storage, go to [Settings] > [Devices] > [USB Storage Devices], choose the storage and select [Stop Using This Extended Storage]. Remove the extended storage device from the console. 4) Reinstall the application. If the error continues, back up all data and initialize the console. | ||
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| || CE-38612-0 || 0x80990091 || Application data on HDD likely to be partially corrupted // Step 1: Back up all saved data on a USB storage device or in the PlayStation Plus Online Storage. Step 2: Delete and reinstall the application. Step 3: If the error persists, go to [Settings] > [Initialization] > [Initialize PS4] > [Quick] and initialize the console. Then install the application. Step 4: If you have upgraded the HDD, try using the original one. | | || CE-38612-0 || 0x80990091 || Application data on HDD likely to be partially corrupted // Step 1: Back up all saved data on a USB storage device or in the PlayStation Plus Online Storage. Step 2: Delete and reinstall the application. Step 3: If the error persists, go to [Settings] > [Initialization] > [Initialize PS4] > [Quick] and initialize the console. Then install the application. Step 4: If you have upgraded the HDD, try using the original one. | ||
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| || CE-38702-0 || || Unable to acquire information from the server. You might experience network or Internet connection issues // Step 1: Restart your router. Step 2: Reboot the console. Step 3: Contact ISP to check Internet connection status. Step 4: Reset the router and select [Settings] > [Network] > [Set Up Internet Connection] to reconnect to the router. For details, refer to instructions supplied with the router. Step 5: Update router firmware to the latest version. Step 6: Select [Settings] > [Network] > [Test Internet Connection], and then check your Internet connection status. Step 7: PSN may be temporarily busy. Check its status and try again later. Step 8: A firewall or other security measure might be preventing you from connecting to the network. Make sure your network devices do not block the following port numbers: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 3479. Step 9: If unable to connect to a service outside PSN, check the status of that service. | | || CE-38702-0 || || Unable to acquire information from the server. You might experience network or Internet connection issues // Step 1: Restart your router. Step 2: Reboot the console. Step 3: Contact ISP to check Internet connection status. Step 4: Reset the router and select [Settings] > [Network] > [Set Up Internet Connection] to reconnect to the router. For details, refer to instructions supplied with the router. Step 5: Update router firmware to the latest version. Step 6: Select [Settings] > [Network] > [Test Internet Connection], and then check your Internet connection status. Step 7: PSN may be temporarily busy. Check its status and try again later. Step 8: A firewall or other security measure might be preventing you from connecting to the network. Make sure your network devices do not block the following port numbers: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 3479. Step 9: If unable to connect to a service outside PSN, check the status of that service. | ||
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| || CE-38703-1 || || | | || CE-38703-1 || || Could not connect to the network | ||
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| || CE-38706-4 || || Cannot connect to the server // If unable to connect to a service outside PSN, check the status of that service. PSN may be temporarily busy, try again later. Check PSN status. Step 1: Reboot the console. Step 2: | | || CE-38706-4 || || Cannot connect to the server // If unable to connect to a service outside PSN, check the status of that service. PSN may be temporarily busy, try again later. Check PSN status. Step 1: Reboot the console. Step 2: Restart your router. Step 3: Contact ISP to check Internet connection status. Step 4: Reset router and select [Settings] > [Network] > [Set Up Internet Connection] and then connect to the router again. For details, refer to instructions supplied with the router. Step 5: Update router firmware to the latest version. Step 6: Select [Settings] > [Network] > [Test Internet Connection], and then check your Internet connection status. Step 7: A firewall or other security measure might be preventing you from connecting to the network. Make sure your network devices do not block the following port numbers: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 3479. | ||
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| SCE_AUDIO_OUT_ERROR_MASTERING_INVALID_FLAGS || CE-39196-8 || 0x80260205 || Specified flags is invalid. | | SCE_AUDIO_OUT_ERROR_MASTERING_INVALID_FLAGS || CE-39196-8 || 0x80260205 || Specified flags is invalid. | ||
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| || CE-39985-4 || || Connection to server failed // Step 1: Restart the PS4. Step 2: PSN or the game's server may be temporarily unavailable. Check the status of the game's server at its website. Check PSN status. Step 3: If the servers are active, run the internet connection test and make sure that you can connect to the internet. Step 4: Update router to the latest firmware. Turn off other devices that are connected to the network to reduce stress. Step 5: Make sure these port numbers are not blocked by the router: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 34. If none of this resolve the problem then try again later as the server may be experiencing high volume. | | || CE-39985-4 || || Connection to server failed // Step 1: Restart the PS4. Step 2: PSN or the game's server may be temporarily unavailable. Check the status of the game's server at its website. Check PSN status. Step 3: If the servers are active, run the internet connection test and make sure that you can connect to the internet. Step 4: Update router to the latest firmware. Turn off other devices that are connected to the network to reduce stress. Step 5: Make sure these port numbers are not blocked by the router: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 34. If none of this resolve the problem then try again later as the server may be experiencing high volume. | ||
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| SCE_VIDEO_OUT_ERROR_UNSUPPORTED_OPERATION || CE-40767-4 || 0x8029001C || Unsupported operation | | SCE_VIDEO_OUT_ERROR_UNSUPPORTED_OPERATION || CE-40767-4 || 0x8029001C || Unsupported operation | ||
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| || CE-40768-5 || 0x802A0008 || | | || CE-40768-5 || 0x802A0008 || | ||
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| || CE-41489-6 || || Issue connecting to PSN. The network has likely timed out during the sign-in process. | | || CE-41489-6 || || Issue connecting to PSN. The network has likely timed out during the sign-in process. | ||
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| || CE-41521-3 || || Bluetooth device cannot be registered // Bluetooth device might not be supported by PS4. Try another supported Bluetooth device. | | || CE-41521-3 || || Bluetooth device cannot be registered // Bluetooth device might not be supported by PS4. Try another supported Bluetooth device. | ||
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| || CE-41902-6 || || Connected USB storage device not compatible with the PS4 (incompatible USB device, damaged USB slot or cable, or USB device not connected properly) // Step 1: Make sure the storage device fulfills these requirements: 250 GB minimum, 8 TB maximum capacity, formatted as FAT or exFAT, and USB 3.0 or later. Step 2: If it meets these requirements, try connecting to another USB slot on the console. Step 3: Try using another USB cable if you have one. Step 4: Connect the USB storage quickly and firmly (connecting too slowly may prevent the USB storage from being recognized). | | || CE-41902-6 || || Connected USB storage device not compatible with the PS4 (incompatible USB device, damaged USB slot or cable, or USB device not connected properly) // Step 1: Make sure the storage device fulfills these requirements: 250 GB minimum, 8 TB maximum capacity, formatted as FAT or exFAT, and USB 3.0 or later. Step 2: If it meets these requirements, try connecting to another USB slot on the console. Step 3: Try using another USB cable if you have one. Step 4: Connect the USB storage quickly and firmly (connecting too slowly may prevent the USB storage from being recognized). | ||
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| || CE-42288-4 || || Error occurred while connecting to PSN // Step 1: Try setting up your internet connection again. Step 2: Turn off your router, wait at least 5 minutes, and then turn it back on. Step 3: Try updating your router's firmware (for details on how to update, contact your router vendor). Step 4: Start the PS4 in Safe Mode and select [Rebuild Database]. | | || CE-42288-4 || || Error occurred while connecting to PSN // Step 1: Try setting up your internet connection again. Step 2: Turn off your router, wait at least 5 minutes, and then turn it back on. Step 3: Try updating your router's firmware (for details on how to update, contact your router vendor). Step 4: Start the PS4 in Safe Mode and select [Rebuild Database]. |