Editing Template:CE

Jump to navigation Jump to search
Warning: You are not logged in. Your IP address will be publicly visible if you make any edits. If you log in or create an account, your edits will be attributed to your username, along with other benefits.

The edit can be undone. Please check the comparison below to verify that this is what you want to do, and then publish the changes below to finish undoing the edit.

Latest revision Your text
Line 1,186: Line 1,186:
|  || CE-32722-6 ||  || File not found
|  || CE-32722-6 ||  || File not found
|-
|-
|  || CE-32723-7 ||  || An invalid pointer was given as an argument / Item corrupted or cannot be detected by the console // If getting this error when selecting a theme, try deleting and downloading it again; for other content, make sure you have the license to the content; if you have the content and are still getting the error, download the content again, go to [Settings] > [PSN] > [Restore Licenses], then reboot in Safe Mode and select [Rebuild Database].
|  || CE-32723-7 ||  || An invalid pointer was given as an argument
|-
|-
|  || CE-32724-8 ||  || An invalid offset was given as an argument
|  || CE-32724-8 ||  || An invalid offset was given as an argument
Line 2,515: Line 2,515:
|-
|-
|  || CE-34693-5 ||  || Application is not active
|  || CE-34693-5 ||  || Application is not active
|-
|  || CE-34697-9 ||  || Possible issue with the HDD // If the console failed to format the HDD: 1) Reboot the console. 2) If the HDD is a replacement, make sure it is compatible with the console.
If the console is stuck in Safe Mode, try using the original HDD or another compatible HDD.
If the issue continues, visit PlayStation Repairs.
|-
|-
|  || CE-34698-0 ||  || Using a RW buffer or texture but setting the memory type to read-only via setResourceMemoryType(). This is determined by checking RWResource inputs to shaders against the RO bit set in the Vsharp or Tsharp.
|  || CE-34698-0 ||  || Using a RW buffer or texture but setting the memory type to read-only via setResourceMemoryType(). This is determined by checking RWResource inputs to shaders against the RO bit set in the Vsharp or Tsharp.
Line 2,531: Line 2,525:
|-
|-
|  || CE-34712-7 ||  || Invalid PSVR pointer.
|  || CE-34712-7 ||  || Invalid PSVR pointer.
|-
|  || CE-34719-4 ||  || PSN account having issues synchronizing with social media account (PSN down or social media account issue) // 1) Check PSN status to see whether there are any service outages. 2) Unlink your social media account and link it again from [Settings] > [Account Management] > [Linked Services]. 3) Try linking another social media account if you have one.
If you cannot link any accounts, then try again later.
|-
|-
|  || CE-34772-3 ||  || Invalid argument
|  || CE-34772-3 ||  || Invalid argument
Line 2,570: Line 2,560:
|  || CE-34877-9 ||  || Cannot play PlayStation 3 format disc
|  || CE-34877-9 ||  || Cannot play PlayStation 3 format disc
|-
|-
|  || CE-34878-0 ||  || Error occurred with the game/application // Step 1: Make sure that the console system software and the game/application are both updated to their latest versions (update if needed). Step 2: Reboot the console. Step 3: If a PlayStation Camera is connected, unplug it. Reboot the console, go to [Settings] > [Login Settings] and turn off [Enable Face Recognition]. Step 4: If you replaced the HDD, use the original HDD.  
|  || CE-34878-0 ||  || Error occurred with the application (shows up after a game crashes) // Step 1: Close the application, install the latest system software and game updates and reboot the console. Step 2: If you upgraded the HDD, re-install the original HDD. Step 3: If the error occurs again, back up all saved data and initialize the console. Step 4: If the error occurs with every application or as soon as the application starts, contact PlayStation Support.
 
If the error occurs again, try initializing the console (back up all data before doing this).  
 
If the issue keeps happening with multiple games/applications or immediately after starting a game/application, visit PlayStation Repairs.
|-
|  || CE-34883-6 ||  || PIN code for Remote Play is incorrect // Re-enter the code.
|-
|-
|  || CE-35230-3 ||  || Network error. Response speed from DNS server is likely delayed. // Step 1: Go to [Settings] > [Network] > [Set Up Internet Connection] > [Custom] and change the DNS settings.
|  || CE-35230-3 ||  || Network error. Response speed from DNS server is likely delayed. // Step 1: Go to [Settings] > [Network] > [Set Up Internet Connection] > [Custom] and change the DNS settings.
|-
|-
|  || CE-35235-8 ||  || Broadcast interrupted due to a server communication error
|  || CE-35239-2 ||  || Software update required to use network features // Update console to the latest system software.
|-
|  || CE-35239-2 ||  || Software update required to use network features // Go to [PS4] > [Settings] > [System Software Update] and follow the instructions to update the system software.
|-
|  || CE-35285-3 ||  || Signed out as your account has been used to sign in on another PS4 console (trying to sign in to one console when already signed in to another console) // You can only be signed in on your account for PSN on one console at a time.
 
1) Sign out of any other PS4 consoles. 2) If you can't access the other PS4 console, go to Account Management and select [Sign Out on All Devices] from the [Security] tab.
|-
|-
|  || CE-35287-5 ||  || Cannot connect to the server // PSN or the game server is temporarily unavailable. Try again later.
|  || CE-35287-5 ||  || Cannot connect to the server // PSN or the game server is temporarily unavailable. Try again later.
|-
|  || CE-35290-9 ||  || Console can't read the disc // 1) Check whether your PS4 can read other discs (game discs, DVDs, or Blu-ray discs). 2) If only one disc has the problem, make sure it’s clean and free of fingerprints, smudges, or scratches. Clean the disc with a clean, soft, and lint-free cloth specifically for cleaning discs. Wipe from the center toward the edge of the disc to remove any dirt.
|-
|-
|  || CE-35327-0 ||  || Unable to connect to the server (PSN is overloaded) // PSN is experiencing high traffic and is temporarily unavailable. Try again later.
|  || CE-35327-0 ||  || Unable to connect to the server (PSN is overloaded) // PSN is experiencing high traffic and is temporarily unavailable. Try again later.
Line 2,603: Line 2,579:
|-
|-
|  || CE-35463-1 ||  || The disc cannot be played // Step 1: Copied media, CD's, and 3D Blu-Ray movies cannot be played. Please verify that the type of disc you're trying to play is supported by the PS4. Step 2: Make sure the disc you're trying to play isn't dirty, scratched, or otherwise damaged.
|  || CE-35463-1 ||  || The disc cannot be played // Step 1: Copied media, CD's, and 3D Blu-Ray movies cannot be played. Please verify that the type of disc you're trying to play is supported by the PS4. Step 2: Make sure the disc you're trying to play isn't dirty, scratched, or otherwise damaged.
|-
|  || CE-35485-5 ||  || Cannot play the disc (disc is age-restricted or dirty/scratched) // 1) Check that parental controls are not preventing the disc from playing. 2) Make sure the disc is free of dirt or scratches.
|-
|-
|  || CE-35486-6 ||  || Console can't read the disc. The disc format may be unsupported, or the disc may be corrupted // Step 1: Eject the disc and make sure it is not dirty, scratched, or damaged. Step 2: Make sure the format of the disc is supported by the PS4. Step 3: If the error persists, turn off and reboot the PS4 in Safe Mode and try rebuilding the PS4's database.
|  || CE-35486-6 ||  || Console can't read the disc. The disc format may be unsupported, or the disc may be corrupted // Step 1: Eject the disc and make sure it is not dirty, scratched, or damaged. Step 2: Make sure the format of the disc is supported by the PS4. Step 3: If the error persists, turn off and reboot the PS4 in Safe Mode and try rebuilding the PS4's database.
Line 2,617: Line 2,591:
|  || CE-35888-2 ||  || Cannot start the application // Wrong daughterboard in drive, see also : https://www.youtube.com/watch?feature=player_detailpage&v=pPRvG6oRV1E#t=349 / [[BDP-025]]
|  || CE-35888-2 ||  || Cannot start the application // Wrong daughterboard in drive, see also : https://www.youtube.com/watch?feature=player_detailpage&v=pPRvG6oRV1E#t=349 / [[BDP-025]]
|-
|-
|  || CE-35918-6 ||  || Console can't read the disc (bad disc or bad DVD/Blu-Ray player) // 1) Eject the disc and check that it is not dirty or damaged. 2) Insert another PS4 game disc, Blu-Ray or DVD to find out if they work. 3) If other discs can be read without any issues, the disc you are trying to play is bad. [https://www.playstation.com/en-us/support/hardware/ps4-problems-reading-discs/#read See this guide for further troubleshooting]. 4) If no game disc work after troubleshooting, contact PlayStation Support.
|  || CE-35918-6 ||  || Console can't read the disc (bad disc or bad DVD/Blu-Ray player) // 1) Eject the disc and check that it is not dirty or damaged. 2) Insert another PS4 game disc, Blu-Ray or DVD to find out if they work. 3) If other discs can be read without any issues, the disc you are trying to play may be bad and should be replaced. 4) If other discs don't work either, contact PlayStation Support.
|-
|-
| SCE_VIDEO_OUT_ERROR_NO_DEVICE || CE-35957-9 || 0x80290018 || Device does not exist
| SCE_VIDEO_OUT_ERROR_NO_DEVICE || CE-35957-9 || 0x80290018 || Device does not exist
Line 2,626: Line 2,600:
|-
|-
|  || CE-36275-3 ||  || Unable to post a comment on a broadcast // Step 1: Ensure that port TCP 6667 is not blocked by the router or network settings. Step 2: The Streaming service may be having server problems. Try again later or check the website of the streaming service for maintenance info.  
|  || CE-36275-3 ||  || Unable to post a comment on a broadcast // Step 1: Ensure that port TCP 6667 is not blocked by the router or network settings. Step 2: The Streaming service may be having server problems. Try again later or check the website of the streaming service for maintenance info.  
|-
|  || CE-36297-7 ||  || Broadcast interrupted due to a server communication error // 1) Reduce broadcast quality. 2) Make sure the router is up to date. 3) The network may be busy. Try again at a less busy time.
|-
|-
|  || CE-36329-3 ||  || Error has occurred with system software / Console error // Step 1: Make sure that you have the latest system software by selecting [Settings] > [System Software Update]. The system will then reboot. Step 2: If you cannot reach [Settings], go into Safe Mode and update using option 3. Step 3: If the error occurs again, back up all saved data and initialize the console. Step 3: If the error continues, contact PlayStation Support.
|  || CE-36329-3 ||  || Error has occurred with system software / Console error // Step 1: Make sure that you have the latest system software by selecting [Settings] > [System Software Update]. The system will then reboot. Step 2: If you cannot reach [Settings], go into Safe Mode and update using option 3. Step 3: If the error occurs again, back up all saved data and initialize the console. Step 3: If the error continues, contact PlayStation Support.
Line 2,689: Line 2,661:
|-
|-
|  || CE-38605-2 ||  || Error occurred while downloading the content on console // 1) Select [Notifications] from the function screen. 2) Highlight the notification regarding the download, press the triangle button, and select [Delete]. 3) If using extended storage, go to [Settings] > [Devices] > [USB Storage Devices], choose the storage and select [Stop Using This Extended Storage]. Remove the extended storage device from the console. 4) Reinstall the application. If the error continues, back up all data and initialize the console.
|  || CE-38605-2 ||  || Error occurred while downloading the content on console // 1) Select [Notifications] from the function screen. 2) Highlight the notification regarding the download, press the triangle button, and select [Delete]. 3) If using extended storage, go to [Settings] > [Devices] > [USB Storage Devices], choose the storage and select [Stop Using This Extended Storage]. Remove the extended storage device from the console. 4) Reinstall the application. If the error continues, back up all data and initialize the console.
|-
|  || CE-38606-3 ||  || Cannot add the following content to Downloads
|-
|-
|  || CE-38612-0 || 0x80990091 || Application data on HDD likely to be partially corrupted // Step 1: Back up all saved data on a USB storage device or in the PlayStation Plus Online Storage. Step 2: Delete and reinstall the application. Step 3: If the error persists, go to [Settings] > [Initialization] > [Initialize PS4] > [Quick] and initialize the console. Then install the application. Step 4: If you have upgraded the HDD, try using the original one.
|  || CE-38612-0 || 0x80990091 || Application data on HDD likely to be partially corrupted // Step 1: Back up all saved data on a USB storage device or in the PlayStation Plus Online Storage. Step 2: Delete and reinstall the application. Step 3: If the error persists, go to [Settings] > [Initialization] > [Initialize PS4] > [Quick] and initialize the console. Then install the application. Step 4: If you have upgraded the HDD, try using the original one.
|-
|  || CE-38633-9 ||  || Broadcast interrupted due to a server communication error // 1) Reduce broadcast quality. 2) Make sure the router is up to date. 3) The network may be busy. Try again at a less busy time.
|-
|-
|  || CE-38702-0 ||  || Unable to acquire information from the server. You might experience network or Internet connection issues //  Step 1: Restart your router. Step 2: Reboot the console. Step 3: Contact ISP to check Internet connection status. Step 4: Reset the router and select [Settings] > [Network] > [Set Up Internet Connection] to reconnect to the router. For details, refer to instructions supplied with the router. Step 5: Update router firmware to the latest version. Step 6: Select [Settings] > [Network] > [Test Internet Connection], and then check your Internet connection status. Step 7: PSN may be temporarily busy. Check its status and try again later. Step 8: A firewall or other security measure might be preventing you from connecting to the network. Make sure your network devices do not block the following port numbers: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 3479. Step 9: If unable to connect to a service outside PSN, check the status of that service.
|  || CE-38702-0 ||  || Unable to acquire information from the server. You might experience network or Internet connection issues //  Step 1: Restart your router. Step 2: Reboot the console. Step 3: Contact ISP to check Internet connection status. Step 4: Reset the router and select [Settings] > [Network] > [Set Up Internet Connection] to reconnect to the router. For details, refer to instructions supplied with the router. Step 5: Update router firmware to the latest version. Step 6: Select [Settings] > [Network] > [Test Internet Connection], and then check your Internet connection status. Step 7: PSN may be temporarily busy. Check its status and try again later. Step 8: A firewall or other security measure might be preventing you from connecting to the network. Make sure your network devices do not block the following port numbers: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 3479. Step 9: If unable to connect to a service outside PSN, check the status of that service.
|-
|-
|  || CE-38703-1 ||  || Cannot connect to the server // 1) Reboot the console. 2) Reboot the router. 3) Contact ISP to check Internet connection status. 4) Reset router and select [Settings] > [Network] > [Set Up Internet Connection] and reconnect to the router. For details, refer to instructions supplied with the router. 5) Update router firmware to the latest version. 6) Select [Settings] > [Network] > [Test Internet Connection], and then check your Internet connection status. 7) A firewall or other security measure might be preventing you from connecting to the network. Make sure your network devices do not block the following port numbers: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 3479. 8) If unable to connect to a service outside PSN, check the status of that service. 9) PSN may be temporarily busy, try again later. Check PSN status.
|  || CE-38703-1 ||  || Could not connect to the network
|-
|-
|  || CE-38706-4 ||  || Cannot connect to the server // If unable to connect to a service outside PSN, check the status of that service. PSN may be temporarily busy, try again later. Check PSN status. Step 1: Reboot the console. Step 2: Reboot the router. Step 3: Contact ISP to check Internet connection status. Step 4: Reset router and select [Settings] > [Network] > [Set Up Internet Connection] and reconnect to the router. For details, refer to instructions supplied with the router. Step 5: Update router firmware to the latest version. Step 6: Select [Settings] > [Network] > [Test Internet Connection], and then check your Internet connection status. Step 7: A firewall or other security measure might be preventing you from connecting to the network. Make sure your network devices do not block the following port numbers: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 3479.  
|  || CE-38706-4 ||  || Cannot connect to the server // If unable to connect to a service outside PSN, check the status of that service. PSN may be temporarily busy, try again later. Check PSN status. Step 1: Reboot the console. Step 2: Restart your router. Step 3: Contact ISP to check Internet connection status. Step 4: Reset router and select [Settings] > [Network] > [Set Up Internet Connection] and then connect to the router again. For details, refer to instructions supplied with the router. Step 5: Update router firmware to the latest version. Step 6: Select [Settings] > [Network] > [Test Internet Connection], and then check your Internet connection status. Step 7: A firewall or other security measure might be preventing you from connecting to the network. Make sure your network devices do not block the following port numbers: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 3479.  
|-
|-
| SCE_AUDIO_OUT_ERROR_MASTERING_INVALID_FLAGS || CE-39196-8 || 0x80260205 || Specified flags is invalid.
| SCE_AUDIO_OUT_ERROR_MASTERING_INVALID_FLAGS || CE-39196-8 || 0x80260205 || Specified flags is invalid.
Line 2,711: Line 2,679:
|-
|-
|  || CE-39985-4 ||  || Connection to server failed // Step 1: Restart the PS4. Step 2: PSN or the game's server may be temporarily unavailable. Check the status of the game's server at its website. Check PSN status. Step 3: If the servers are active, run the internet connection test and make sure that you can connect to the internet. Step 4: Update router to the latest firmware. Turn off other devices that are connected to the network to reduce stress. Step 5: Make sure these port numbers are not blocked by the router: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 34. If none of this resolve the problem then try again later as the server may be experiencing high volume.
|  || CE-39985-4 ||  || Connection to server failed // Step 1: Restart the PS4. Step 2: PSN or the game's server may be temporarily unavailable. Check the status of the game's server at its website. Check PSN status. Step 3: If the servers are active, run the internet connection test and make sure that you can connect to the internet. Step 4: Update router to the latest firmware. Turn off other devices that are connected to the network to reduce stress. Step 5: Make sure these port numbers are not blocked by the router: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 34. If none of this resolve the problem then try again later as the server may be experiencing high volume.
|-
|  || CE-40305-2 ||  || Error occurred while updating VR device software // Make sure the PS VR system (console, PU and HMU) is connected properly and firmly and try again. Update PS VR device software: 1) Make sure the console is online and that the console and PlayStation VR have been updated to their latest versions. 2) Update the console system software. 3) Turn on the PS VR system to update device software (can also select [Settings] > [Devices] > [PlayStation VR] > [PlayStation Device Software] > [Update PlayStation VR Device Software] to start it as well)
|-
|  || CE-40306-3 ||  || Error occurred while updating VR device software // Make sure the PS VR system (console, PU and HMU) is connected properly and firmly and try again. Update PS VR device software: 1) Make sure the console is online and that the console and PlayStation VR have been updated to their latest versions. 2) Update the console system software. 3) Turn on the PS VR system to update device software (can also select [Settings] > [Devices] > [PlayStation VR] > [PlayStation Device Software] > [Update PlayStation VR Device Software] to start it as well)
|-
|  || CE-40307-4 ||  || Error occurred while updating VR device software // Make sure the PS VR system (console, PU and HMU) is connected properly and firmly and try again. Update PS VR device software: 1) Make sure the console is online and that the console and PlayStation VR have been updated to their latest versions. 2) Update the console system software. 3) Turn on the PS VR system to update device software (can also select [Settings] > [Devices] > [PlayStation VR] > [PlayStation Device Software] > [Update PlayStation VR Device Software] to start it as well)
|-
|  || CE-40309-6 ||  || Error occurred while updating VR device software // Make sure the PS VR system (console, PU and HMU) is connected properly and firmly and try again. Update PS VR device software: 1) Make sure the console is online and that the console and PlayStation VR have been updated to their latest versions. 2) Update the console system software. 3) Turn on the PS VR system to update device software (can also select [Settings] > [Devices] > [PlayStation VR] > [PlayStation Device Software] > [Update PlayStation VR Device Software] to start it as well)
|-
|  || CE-40311-9 ||  || Error occurred while updating VR device software // Make sure the PS VR system (console, PU and HMU) is connected properly and firmly and try again. Update PS VR device software: 1) Make sure the console is online and that the console and PlayStation VR have been updated to their latest versions. 2) Update the console system software. 3) Turn on the PS VR system to update device software (can also select [Settings] > [Devices] > [PlayStation VR] > [PlayStation Device Software] > [Update PlayStation VR Device Software] to start it as well)
|-
|  || CE-40312-0 ||  || Error occurred while updating VR device software // Make sure the PS VR system (console, PU and HMU) is connected properly and firmly and try again. Update PS VR device software: 1) Make sure the console is online and that the console and PlayStation VR have been updated to their latest versions. 2) Update the console system software. 3) Turn on the PS VR system to update device software (can also select [Settings] > [Devices] > [PlayStation VR] > [PlayStation Device Software] > [Update PlayStation VR Device Software] to start it as well)
|-
|  || CE-40313-1 ||  || Error occurred while updating VR device software // Make sure the PS VR system (console, PU and HMU) is connected properly and firmly and try again. Update PS VR device software: 1) Make sure the console is online and that the console and PlayStation VR have been updated to their latest versions. 2) Update the console system software. 3) Turn on the PS VR system to update device software (can also select [Settings] > [Devices] > [PlayStation VR] > [PlayStation Device Software] > [Update PlayStation VR Device Software] to start it as well)
|-
|  || CE-40314-2 ||  || Error occurred while updating VR device software // Make sure the PS VR system (console, PU and HMU) is connected properly and firmly and try again. Update PS VR device software: 1) Make sure the console is online and that the console and PlayStation VR have been updated to their latest versions. 2) Update the console system software. 3) Turn on the PS VR system to update device software (can also select [Settings] > [Devices] > [PlayStation VR] > [PlayStation Device Software] > [Update PlayStation VR Device Software] to start it as well)
|-
|  || CE-40315-3 ||  || Error occurred while updating VR device software // Make sure the PS VR system (console, PU and HMU) is connected properly and firmly and try again. Update PS VR device software: 1) Make sure the console is online and that the console and PlayStation VR have been updated to their latest versions. 2) Update the console system software. 3) Turn on the PS VR system to update device software (can also select [Settings] > [Devices] > [PlayStation VR] > [PlayStation Device Software] > [Update PlayStation VR Device Software] to start it as well)
|-
|  || CE-40316-4 ||  || Error occurred while updating VR device software // Make sure the PS VR system (console, PU and HMU) is connected properly and firmly and try again. Update PS VR device software: 1) Make sure the console is online and that the console and PlayStation VR have been updated to their latest versions. 2) Update the console system software. 3) Turn on the PS VR system to update device software (can also select [Settings] > [Devices] > [PlayStation VR] > [PlayStation Device Software] > [Update PlayStation VR Device Software] to start it as well)
|-
|  || CE-40317-5 ||  || Error occurred while updating VR device software // Make sure the PS VR system (console, PU and HMU) is connected properly and firmly and try again. Update PS VR device software: 1) Make sure the console is online and that the console and PlayStation VR have been updated to their latest versions. 2) Update the console system software. 3) Turn on the PS VR system to update device software (can also select [Settings] > [Devices] > [PlayStation VR] > [PlayStation Device Software] > [Update PlayStation VR Device Software] to start it as well)
|-
|  || CE-40318-6 ||  || Error occurred while updating VR device software // Make sure the PS VR system (console, PU and HMU) is connected properly and firmly and try again. Update PS VR device software: 1) Make sure the console is online and that the console and PlayStation VR have been updated to their latest versions. 2) Update the console system software. 3) Turn on the PS VR system to update device software (can also select [Settings] > [Devices] > [PlayStation VR] > [PlayStation Device Software] > [Update PlayStation VR Device Software] to start it as well)
|-
|  || CE-40319-7 ||  || Error occurred while updating VR device software // Make sure the PS VR system (console, PU and HMU) is connected properly and firmly and try again. Update PS VR device software: 1) Make sure the console is online and that the console and PlayStation VR have been updated to their latest versions. 2) Update the console system software. 3) Turn on the PS VR system to update device software (can also select [Settings] > [Devices] > [PlayStation VR] > [PlayStation Device Software] > [Update PlayStation VR Device Software] to start it as well)
|-
|  || CE-40320-9 ||  || Error occurred while updating VR device software // Make sure the PS VR system (console, PU and HMU) is connected properly and firmly and try again. Update PS VR device software: 1) Make sure the console is online and that the console and PlayStation VR have been updated to their latest versions. 2) Update the console system software. 3) Turn on the PS VR system to update device software (can also select [Settings] > [Devices] > [PlayStation VR] > [PlayStation Device Software] > [Update PlayStation VR Device Software] to start it as well)
|-
|  || CE-40321-0 ||  || Error occurred while updating VR device software // Make sure the PS VR system (console, PU and HMU) is connected properly and firmly and try again. Update PS VR device software: 1) Make sure the console is online and that the console and PlayStation VR have been updated to their latest versions. 2) Update the console system software. 3) Turn on the PS VR system to update device software (can also select [Settings] > [Devices] > [PlayStation VR] > [PlayStation Device Software] > [Update PlayStation VR Device Software] to start it as well)
|-
|  || CE-40322-2 ||  || Error occurred while updating VR device software // Make sure the PS VR system (console, PU and HMU) is connected properly and firmly and try again. Update PS VR device software: 1) Make sure the console is online and that the console and PlayStation VR have been updated to their latest versions. 2) Update the console system software. 3) Turn on the PS VR system to update device software (can also select [Settings] > [Devices] > [PlayStation VR] > [PlayStation Device Software] > [Update PlayStation VR Device Software] to start it as well)
|-
|  || CE-40323-3 ||  || Error occurred while updating VR device software // Make sure the PS VR system (console, PU and HMU) is connected properly and firmly and try again. Update PS VR device software: 1) Make sure the console is online and that the console and PlayStation VR have been updated to their latest versions. 2) Update the console system software. 3) Turn on the PS VR system to update device software (can also select [Settings] > [Devices] > [PlayStation VR] > [PlayStation Device Software] > [Update PlayStation VR Device Software] to start it as well)
|-
|  || CE-40325-4 ||  || Error occurred while updating VR device software // Make sure the PS VR system (console, PU and HMU) is connected properly and firmly and try again. Update PS VR device software: 1) Make sure the console is online and that the console and PlayStation VR have been updated to their latest versions. 2) Update the console system software. 3) Turn on the PS VR system to update device software (can also select [Settings] > [Devices] > [PlayStation VR] > [PlayStation Device Software] > [Update PlayStation VR Device Software] to start it as well)
|-
|  || CE-40327-6 ||  || Error occurred while updating VR device software // Make sure the PS VR system (console, PU and HMU) is connected properly and firmly and try again. Update PS VR device software: 1) Make sure the console is online and that the console and PlayStation VR have been updated to their latest versions. 2) Update the console system software. 3) Turn on the PS VR system to update device software (can also select [Settings] > [Devices] > [PlayStation VR] > [PlayStation Device Software] > [Update PlayStation VR Device Software] to start it as well)
|-
|-
| SCE_VIDEO_OUT_ERROR_UNSUPPORTED_OPERATION || CE-40767-4 || 0x8029001C || Unsupported operation
| SCE_VIDEO_OUT_ERROR_UNSUPPORTED_OPERATION || CE-40767-4 || 0x8029001C || Unsupported operation
|-
|-
|  || CE-40768-5 || 0x802A0008 ||
|  || CE-40768-5 || 0x802A0008 ||
|-
|  || CE-40852-9 ||  || Error occurred on the server (server error) // Reboot the console and try again. Perform a connection test. If the test is successful, check your network environment and try updating the router if needed. See PlayStation Repairs for additional network troubleshooting. If the error persists, try again later (temporary congestion).
|-
|  || CE-40890-1 ||  || Broadcast interrupted due to a server communication error (network connection quality too low) // 1) Reduce broadcast quality. 2) Make sure the router is up to date. 3) The network may be busy. Try again at a less busy time.
|-
|  || CE-40911-5 ||  || PlayStation VR error // This error comes up when the console does not have the latest system software when PS VR is turned on.
Update the console system software and after it reboots, turn on PS VR. You will be automatically prompted to update PS VR software.
|-
|-
|  || CE-41489-6 ||  || Issue connecting to PSN. The network has likely timed out during the sign-in process.
|  || CE-41489-6 ||  || Issue connecting to PSN. The network has likely timed out during the sign-in process.
|-
|-
|  || CE-41521-3 ||  || Bluetooth device cannot be registered // Bluetooth device might not be supported by PS4. Try another supported Bluetooth device.
|  || CE-41521-3 ||  || Bluetooth device cannot be registered // Bluetooth device might not be supported by PS4. Try another supported Bluetooth device.
|-
|  || CE-41558-3 ||  || Cannot start the application // 1) Check if the console system software needs to be updated and update it if needed. 2) Uninstall the application and reinstall it.
|-
|  || CE-41853-1 ||  || The selected content is unavailable
|-
|  || CE-41899-1 ||  || Connect the USB Storage Device directly to the PS4 // If the device is connected to another USB device (such as a USB hub), connect it directly to the console instead.
|-
|  || CE-41901-5 ||  || Use a USB Storage Device that fulfills the following requirements (device capacity too small or too large) // The device must be between 250 GB and 8 TB capacity.
|-
|-
|  || CE-41902-6 ||  || Connected USB storage device not compatible with the PS4 (incompatible USB device, damaged USB slot or cable, or USB device not connected properly) // Step 1: Make sure the storage device fulfills these requirements: 250 GB minimum, 8 TB maximum capacity, formatted as FAT or exFAT, and USB 3.0 or later. Step 2: If it meets these requirements, try connecting to another USB slot on the console. Step 3: Try using another USB cable if you have one. Step 4: Connect the USB storage quickly and firmly (connecting too slowly may prevent the USB storage from being recognized).
|  || CE-41902-6 ||  || Connected USB storage device not compatible with the PS4 (incompatible USB device, damaged USB slot or cable, or USB device not connected properly) // Step 1: Make sure the storage device fulfills these requirements: 250 GB minimum, 8 TB maximum capacity, formatted as FAT or exFAT, and USB 3.0 or later. Step 2: If it meets these requirements, try connecting to another USB slot on the console. Step 3: Try using another USB cable if you have one. Step 4: Connect the USB storage quickly and firmly (connecting too slowly may prevent the USB storage from being recognized).
|-
|  || CE-42040-0 ||  || Cannot perform this operation. There is currently not enough free space available in system storage
|-
|  || CE-42041-1 ||  || Cannot perform this operation. There is currently not enough free space available in system storage
|-
|-
|  || CE-42288-4 ||  || Error occurred while connecting to PSN // Step 1: Try setting up your internet connection again. Step 2: Turn off your router, wait at least 5 minutes, and then turn it back on. Step 3: Try updating your router's firmware (for details on how to update, contact your router vendor). Step 4: Start the PS4 in Safe Mode and select [Rebuild Database].
|  || CE-42288-4 ||  || Error occurred while connecting to PSN // Step 1: Try setting up your internet connection again. Step 2: Turn off your router, wait at least 5 minutes, and then turn it back on. Step 3: Try updating your router's firmware (for details on how to update, contact your router vendor). Step 4: Start the PS4 in Safe Mode and select [Rebuild Database].
Please note that all contributions to PS4 Developer wiki are considered to be released under the GNU Free Documentation License 1.2 (see PS4 Developer wiki:Copyrights for details). If you do not want your writing to be edited mercilessly and redistributed at will, then do not submit it here.
You are also promising us that you wrote this yourself, or copied it from a public domain or similar free resource. Do not submit copyrighted work without permission!

To protect the wiki against automated edit spam, we kindly ask you to solve the following hCaptcha:

Cancel Editing help (opens in new window)

Templates used on this page:

Retrieved from "http://www.psdevwiki.com/ps4/Template:CE"