Editing Template:CE
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Latest revision | Your text | ||
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| SCE_KERNEL_ERROR_EINTR || CE-30004-7 || 0x80020004 || Interrupted system call | | SCE_KERNEL_ERROR_EINTR || CE-30004-7 || 0x80020004 || Interrupted system call | ||
|- | |- | ||
| SCE_KERNEL_ERROR_EIO || CE-30005-8 || 0x80020005 || Input/output error / Error occurred when accessing the HDD or Blu-Ray drive | | SCE_KERNEL_ERROR_EIO || CE-30005-8 || 0x80020005 || Input/output error / Error occurred when accessing the HDD or Blu-Ray drive // Step 1: Eject the disc from the PS4 system, and check that the disc is not dirty, scratched or damaged. Step 2: If the disc is in good condition, boot into Safe Mode and choose [Rebuild Database]. Step 3: If the error persists, the console may need to be sent in for service. Contact PlayStation Support. | ||
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| SCE_KERNEL_ERROR_ENXIO || CE-30006-9 || 0x80020006 || Device not configured / Error occurred while accessing the data | | SCE_KERNEL_ERROR_ENXIO || CE-30006-9 || 0x80020006 || Device not configured / Error occurred while accessing the data // Step 1: If this error occurs when connecting a USB device, try another USB device. Step 2: If you changed the console's internal HDD, switch back to the original one and try again. | ||
If this error occurs while using an external HDD, there may be a problem with the connected HDD. Reconnect the HDD and | If this error occurs while using an external HDD, there may be a problem with the connected HDD. Reconnect the HDD and perform [Restore File System]. Format the HDD again. If the issue persists, try another HDD. | ||
|- | |- | ||
| SCE_KERNEL_ERROR_E2BIG || CE-30007-0 || 0x80020007 || Argument list too long | | SCE_KERNEL_ERROR_E2BIG || CE-30007-0 || 0x80020007 || Argument list too long | ||
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| SCE_KERNEL_ERROR_ENOEXEC || CE-30008-1 || 0x80020008 || Exec format error / Error occurred while launching the content // | | SCE_KERNEL_ERROR_ENOEXEC || CE-30008-1 || 0x80020008 || Exec format error / Error occurred while launching the content // Reboot the console. Delete the application and install it again. If using a disc, make sure there are no fingerprints, smudges or scratches. Clean and wipe the disc with a soft, clean cloth. This may be a temporary issue, try again later. | ||
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| SCE_KERNEL_ERROR_EBADF || CE-30009-2 || 0x80020009 || Bad file descriptor | | SCE_KERNEL_ERROR_EBADF || CE-30009-2 || 0x80020009 || Bad file descriptor | ||
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| SCE_KERNEL_ERROR_EISDIR || CE-30021-6 || 0x80020015 || Is a directory | | SCE_KERNEL_ERROR_EISDIR || CE-30021-6 || 0x80020015 || Is a directory | ||
|- | |- | ||
| SCE_KERNEL_ERROR_EINVAL || CE-30022-7 || 0x80020016 || Invalid argument | | SCE_KERNEL_ERROR_EINVAL || CE-30022-7 || 0x80020016 || Invalid argument | ||
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| SCE_KERNEL_ERROR_ENFILE || CE-30023-8 || 0x80020017 || Too many open files in system | | SCE_KERNEL_ERROR_ENFILE || CE-30023-8 || 0x80020017 || Too many open files in system | ||
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| SCE_KERNEL_ERROR_ERANGE || CE-30034-0 || 0x80020022 || Result too large | | SCE_KERNEL_ERROR_ERANGE || CE-30034-0 || 0x80020022 || Result too large | ||
|- | |- | ||
| SCE_KERNEL_ERROR_EAGAIN || CE-30035-1 || 0x80020023 || Resource temporarily unavailable | | SCE_KERNEL_ERROR_EAGAIN || CE-30035-1 || 0x80020023 || Resource temporarily unavailable | ||
|- | |- | ||
| SCE_KERNEL_ERROR_EWOULDBLOCK || CE-30035-1 || 0x80020023 || Operation would block (SCE_KERNEL_ERROR_EAGAIN) | | SCE_KERNEL_ERROR_EWOULDBLOCK || CE-30035-1 || 0x80020023 || Operation would block (SCE_KERNEL_ERROR_EAGAIN) | ||
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| SCE_KERNEL_ERROR_ECONNREFUSED || CE-30061-0 || 0x8002003D|| Connection refused | | SCE_KERNEL_ERROR_ECONNREFUSED || CE-30061-0 || 0x8002003D|| Connection refused | ||
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| SCE_KERNEL_ERROR_ELOOP || CE-30062-1 || | | SCE_KERNEL_ERROR_ELOOP || CE-30062-1 || || Too many levels of symbolic links | ||
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| SCE_KERNEL_ERROR_ENAMETOOLONG || CE-30063-2 || | | SCE_KERNEL_ERROR_ENAMETOOLONG || CE-30063-2 || || File name too long | ||
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| SCE_KERNEL_ERROR_EHOSTDOWN || CE-30064-3 || | | SCE_KERNEL_ERROR_EHOSTDOWN || CE-30064-3 || || Host is down | ||
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| SCE_KERNEL_ERROR_EHOSTUNREACH || CE-30065-4 || | | SCE_KERNEL_ERROR_EHOSTUNREACH || CE-30065-4 || || No route to host | ||
|- | |- | ||
| SCE_KERNEL_ERROR_ENOTEMPTY || CE-30066-5 || | | SCE_KERNEL_ERROR_ENOTEMPTY || CE-30066-5 || || Directory not empty | ||
|- | |- | ||
| SCE_KERNEL_ERROR_EPROCLIM || CE-30067-6 || | | SCE_KERNEL_ERROR_EPROCLIM || CE-30067-6 || || Too many processes | ||
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| SCE_KERNEL_ERROR_EUSERS || CE-30068-7 || | | SCE_KERNEL_ERROR_EUSERS || CE-30068-7 || || Too many users | ||
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| SCE_KERNEL_ERROR_EDQUOT || CE-30069-8 || | | SCE_KERNEL_ERROR_EDQUOT || CE-30069-8 || || Disc quota exceeded | ||
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| SCE_KERNEL_ERROR_ESTALE || CE-30070-0 || | | SCE_KERNEL_ERROR_ESTALE || CE-30070-0 || || Stale NFS file handle | ||
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| SCE_KERNEL_ERROR_EREMOTE || CE-30071-1 || | | SCE_KERNEL_ERROR_EREMOTE || CE-30071-1 || || Too many levels of remote in path | ||
|- | |- | ||
| SCE_KERNEL_ERROR_EBADRPC || CE-30072-2 || | | SCE_KERNEL_ERROR_EBADRPC || CE-30072-2 || || RPC struct is bad | ||
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| SCE_KERNEL_ERROR_ERPCMISMATCH || CE-30073-3 || | | SCE_KERNEL_ERROR_ERPCMISMATCH || CE-30073-3 || || RPC version wrong | ||
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| SCE_KERNEL_ERROR_EPROGUNAVAIL || CE-30074-4 || | | SCE_KERNEL_ERROR_EPROGUNAVAIL || CE-30074-4 || || RPC prog. not avail | ||
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| SCE_KERNEL_ERROR_EPROGMISMATCH || CE-30075-5 || | | SCE_KERNEL_ERROR_EPROGMISMATCH || CE-30075-5 || || Program version wrong | ||
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| SCE_KERNEL_ERROR_EPROCUNAVAIL || CE-30076-6 || | | SCE_KERNEL_ERROR_EPROCUNAVAIL || CE-30076-6 || || Bad procedure for program | ||
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| SCE_KERNEL_ERROR_ENOLCK || CE-30077-7 || | | SCE_KERNEL_ERROR_ENOLCK || CE-30077-7 || || No locks available | ||
|- | |- | ||
| SCE_KERNEL_ERROR_ENOSYS || CE-30078-8 || | | SCE_KERNEL_ERROR_ENOSYS || CE-30078-8 || || Function not implemented | ||
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| SCE_KERNEL_ERROR_EFTYPE || CE-30079-9 || | | SCE_KERNEL_ERROR_EFTYPE || CE-30079-9 || || Inappropriate file type or format | ||
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| SCE_KERNEL_ERROR_EAUTH || CE-30080-1 || | | SCE_KERNEL_ERROR_EAUTH || CE-30080-1 || || Authentication error | ||
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| SCE_KERNEL_ERROR_ENEEDAUTH || CE-30081-2 || | | SCE_KERNEL_ERROR_ENEEDAUTH || CE-30081-2 || || Need authenticator | ||
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| SCE_KERNEL_ERROR_EIDRM || CE-30082-3 || | | SCE_KERNEL_ERROR_EIDRM || CE-30082-3 || || Identifier removed | ||
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| SCE_KERNEL_ERROR_ENOMSG || CE-30083-4 || | | SCE_KERNEL_ERROR_ENOMSG || CE-30083-4 || || No message of desired type | ||
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| SCE_KERNEL_ERROR_EOVERFLOW || CE-30084-5 || | | SCE_KERNEL_ERROR_EOVERFLOW || CE-30084-5 || || Value too large to be stored in data type | ||
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| SCE_KERNEL_ERROR_ECANCELED || CE-30085-6 || | | SCE_KERNEL_ERROR_ECANCELED || CE-30085-6 || || Operation canceled | ||
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| SCE_KERNEL_ERROR_EILSEQ || CE-30086-7 || | | SCE_KERNEL_ERROR_EILSEQ || CE-30086-7 || || Illegal byte sequence | ||
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| SCE_KERNEL_ERROR_ENOATTR || CE-30087-8 || | | SCE_KERNEL_ERROR_ENOATTR || CE-30087-8 || || Attribute not found | ||
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| SCE_KERNEL_ERROR_EDOOFUS || CE-30088-9 || | | SCE_KERNEL_ERROR_EDOOFUS || CE-30088-9 || || Programming error / Error occurred when starting the game (problem with application) // Reboot the console. Delete the application and install it again. If the situation doesn't improve, back up all saved data and initialize the console. | ||
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| SCE_KERNEL_ERROR_EBADMSG || CE-30089-0 || | | SCE_KERNEL_ERROR_EBADMSG || CE-30089-0 || || Bad message | ||
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| SCE_KERNEL_ERROR_EMULTIHOP || CE-30090-2 || | | SCE_KERNEL_ERROR_EMULTIHOP || CE-30090-2 || || Multi-hop attempted | ||
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| | | || CE-30091-3 || || Link has been severed | ||
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| | | || CE-30092-4 || || Protocol error | ||
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| | | || CE-30093-5 || || Capabilities insufficient | ||
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| | | || CE-30094-6 || || Not permitted in capability mode | ||
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| | | || CE-30095-7 || || Block not ready | ||
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| | | || CE-30391-6 || || System Error. // Your system likely needs to be serviced. Please visit our [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xMzg5OTUwODEyL3NpZC9CQTRvVUFLbA%3D%3D Contact] page to set up service. | ||
|- | |- | ||
| | | || CE-30392-7 || || Hardware Error. // Your system likely needs to be serviced. Please visit our [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xMzg5OTUwODEyL3NpZC9CQTRvVUFLbA%3D%3D Contact] page to set up service. Check system clock / time. If it's reset, change CMOS battery and test. If that fails and/or is OK, replace Mediacon (Southbridge) IC. | ||
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| | | SCE_SBL_ERROR_NPDRM_ESIGN || CE-30559-2 || 0x800F0A24 || Cannot start the application. | ||
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| | | || CE-30608-7 || || Hardware Error. // Your system likely needs to be serviced. Please visit our [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xMzg5OTUwODEyL3NpZC9CQTRvVUFLbA%3D%3D Contact] page to set up service. | ||
|- | |- | ||
| | | || CE-30614-4 || || Out-of-memory | ||
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| | | || CE-30615-5 || || File IO error | ||
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| | | || CE-30616-6 || || Invalid parameters | ||
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| | | || CE-30617-7 || || Invalid MAGIC code (system file broken) | ||
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| | | || CE-30618-8 || || Key's not found (system file broken) | ||
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| | | || CE-30619-9 || || Duplication of key (system file broken) | ||
|- | |- | ||
| | | || CE-30620-1 || || Invalid version(system file broken) | ||
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| | | || CE-30621-2 || || Invalid data size (system file broken) | ||
|- | |- | ||
| | | SCE_SAFEMODE_ERROR_NOT_FOUND || CE-30774-1 || 0x80190030 || Cannot update (could not update via USB device) // The PS4 system software could not be updated using a USB storage device. Try updating via the Internet instead. If this is not possible, make sure the USB storage device is formatted as FAT or exFAT. Check that the update file is stored in the correct file structure. If the issue continues, delete the download file from the USB drive and download it again. | ||
|- | |- | ||
| | | SCE_SAFEMODE_ERROR_NMOUNT_USB || CE-30784-2 || 0x80190068 || PS4 failed to detect USB device // Step 1: Verify that the USB device supports USB 2.0 or 3.0. Step 2: Ensure the device is properly inserted in the PS4, and then wait one minute before trying to access the device again. Step 3: Make sure there are not multiple partitions on the device. Step 4: Try reformatting the device using a PC if possible. | ||
|- | |- | ||
| | | || CE-30785-3 || || USB device not recognized in safe mode // Step 1: Ensure the device is properly inserted in the PS4. Step 2: Wait about one minute and try updating again. Step 3: If the problem persists, initialize USB storage device on a PC, download the update file from system software update page, then put it in the specified folder and update again from the USB storage device. | ||
|- | |- | ||
| | | SCE_USBD_ERROR_IO || CE-30791-0 || 0x80240001 || I/O error | ||
|- | |- | ||
| | | SCE_USBD_ERROR_INVALID_ARG || CE-30792-1 || 0x80240002 || Invalid argument | ||
|- | |- | ||
| | | SCE_USBD_ERROR_ACCESS || CE-30793-2 || 0x80240003 || Permission denied | ||
|- | |- | ||
| | | SCE_USBD_ERROR_NO_DEVICE || CE-30794-3 || 0x80240004 || No such device | ||
|- | |- | ||
| | | SCE_USBD_ERROR_NOT_FOUND || CE-30795-4 || 0x80240005 || Resource not found | ||
|- | |- | ||
| | | SCE_USBD_ERROR_BUSY || CE-30796-5 || 0x80240006 || Resource busy | ||
|- | |- | ||
| | | SCE_USBD_ERROR_TIMEOUT || CE-30797-6 || 0x80240007 || Timer expired | ||
|- | |- | ||
| | | SCE_USBD_ERROR_OVERFLOW || CE-30798-7 || 0x80240008 || Value too large to be stored in data type | ||
|- | |- | ||
| | | SCE_USBD_ERROR_PIPE || CE-30799-8 || 0x80240009 || Broken pipe | ||
|- | |- | ||
| | | SCE_USBD_ERROR_INTERRUPTED || CE-30800-1 || 0x8024000A || Interrupted system call | ||
|- | |- | ||
| | | SCE_USBD_ERROR_NO_MEM || CE-30801-2 || 0x8024000B || Not enough core | ||
|- | |- | ||
| | | SCE_USBD_ERROR_NOT_SUPPORTED || CE-30802-3 || 0x8024000C || Operation not supported | ||
|- | |- | ||
| | | SCE_USBD_ERROR_FATAL || CE-30803-4 || 0x802400FF || Fatal error | ||
|- | |- | ||
| | | SCE_AUDIO_OUT_ERROR_NOT_OPENED || CE-30804-5 || 0x80260001 || Tried to perform an operation (play release or get number of remaining samples) for the port not opened | ||
|- | |- | ||
| | | SCE_AUDIO_OUT_ERROR_BUSY || CE-30805-6 || 0x80260002 || Tried to output while outputting audio | ||
|- | |- | ||
| | | SCE_AUDIO_OUT_ERROR_INVALID_PORT || CE-30806-7 || 0x80260003 || Invalid port number | ||
|- | |- | ||
| | | SCE_AUDIO_OUT_ERROR_INVALID_POINTER || CE-30807-8 || 0x80260004 || Invalid pointer | ||
|- | |- | ||
| | | SCE_AUDIO_OUT_ERROR_PORT_FULL || CE-30808-9 || 0x80260005 || Cannot reserve a port(channel) any more | ||
|- | |- | ||
| | | SCE_AUDIO_OUT_ERROR_INVALID_SIZE || CE-30809-0 || 0x80260006 || Invalid sample length specified | ||
|- | |- | ||
| | | SCE_AUDIO_OUT_ERROR_INVALID_FORMAT || CE-30810-2 || 0x80260007 || Invalid audio format | ||
|- | |- | ||
| | | SCE_AUDIO_OUT_ERROR_INVALID_SAMPLE_FREQ || CE-30811-3 || 0x80260008 || Invalid sampling frequency | ||
|- | |- | ||
| | | SCE_AUDIO_OUT_ERROR_INVALID_VOLUME || CE-30812-4 || 0x80260009 || Invalid volume value | ||
|- | |- | ||
| | | SCE_AUDIO_OUT_ERROR_INVALID_PORT_TYPE || CE-30813-5 || 0x8026000A || Invalid port type | ||
|- | |- | ||
| | | SCE_AUDIO_OUT_ERROR_INVALID_CONF_TYPE || CE-30814-6 || 0x8026000C || Invalid config type | ||
|- | |- | ||
| | | SCE_AUDIO_OUT_ERROR_OUT_OF_MEMORY || CE-30815-7 || 0x8026000D || Not enough memory | ||
|- | |- | ||
| | | SCE_AUDIO_OUT_ERROR_ALREADY_INIT || CE-30816-8 || 0x8026000E || already initialized | ||
|- | |- | ||
| | | SCE_AUDIO_OUT_ERROR_NOT_INIT || CE-30817-9 || 0x8026000F || not initialized | ||
|- | |- | ||
| | | SCE_AUDIO_OUT_ERROR_MEMORY || CE-30818-0 || 0x80260010 || memory handling error | ||
|- | |- | ||
| | | SCE_AUDIO_OUT_ERROR_SYSTEM_RESOURCE || CE-30819-1 || 0x80260011 || system resourc error | ||
|- | |- | ||
| | | SCE_AUDIO_OUT_ERROR_TRANS_EVENT || CE-30820-3 || 0x80260012 || transfer event send error | ||
|- | |- | ||
| | | SCE_AUDIO_OUT_ERROR_INVALID_FLAG || CE-30821-4 || 0x80260013 || Invalid volume flag value | ||
|- | |- | ||
| | | SCE_AUDIO_IN_ERROR_FATAL || CE-30822-5 || 0x80260100 || undefined error | ||
|- | |- | ||
| | | SCE_AUDIO_IN_ERROR_INVALID_HANDLE || CE-30823-6 || 0x80260101 || Bad value of handle | ||
|- | |- | ||
| | | SCE_AUDIO_IN_ERROR_INVALID_SIZE || CE-30824-7 || 0x80260102 || Invalid sample length | ||
|- | |- | ||
| | | SCE_AUDIO_IN_ERROR_INVALID_FREQ || CE-30825-8 || 0x80260103 || Invalid sampling frequency | ||
|- | |- | ||
| | | SCE_AUDIO_IN_ERROR_INVALID_TYPE || CE-30826-9 || 0x80260104 || Invalid bus type | ||
|- | |- | ||
| | | SCE_AUDIO_IN_ERROR_INVALID_POINTER || CE-30827-0 || 0x80260105 || Invalid pointer value | ||
|- | |- | ||
| || CE- | | SCE_AUDIO_IN_ERROR_INVALID_PARAM || CE-30828-1 || 0x80260106 || Invalid port parameter | ||
|- | |- | ||
| | | SCE_AUDIO_IN_ERROR_PORT_FULL || CE-30829-2 || 0x80260107 || Cannot open port any more | ||
|- | |- | ||
| | | SCE_AUDIO_IN_ERROR_OUT_OF_MEMORY || CE-30830-4 || 0x80260108 || Not enough memory | ||
|- | |- | ||
| | | SCE_AUDIO_IN_ERROR_NOT_OPENED || CE-30831-5 || 0x80260109 || This port is not opened | ||
|- | |- | ||
| | | SCE_AUDIO_IN_ERROR_BUSY || CE-30832-6 || 0x8026010A || Tried to input while inputting | ||
|- | |- | ||
| | | SCE_AUDIO_IN_ERROR_SYSTEM_MEMORY || CE-30833-7 || 0x8026010B || Error due to relate of the system memory access | ||
|- | |- | ||
| | | SCE_AUDIO_IN_ERROR_SYSTEM_IPC || CE-30834-8 || 0x8026010C || Error due to the system IPC | ||
|- | |- | ||
| | | || CE-30835-9 || 0x80290000 || | ||
|- | |- | ||
| | | SCE_VIDEO_OUT_ERROR_INVALID_VALUE || CE-30836-0 || 0x80290001 || Invalid argument | ||
|- | |- | ||
| | | SCE_VIDEO_OUT_ERROR_INVALID_ADDRESS || CE-30837-1 || 0x80290002 || Invalid address | ||
|- | |- | ||
| SCE_VIDEO_OUT_ERROR_INVALID_PIXEL_FORMAT || CE-30838-2 || 0x80290003 || Invalid pixel format argument | |||
| SCE_VIDEO_OUT_ERROR_INVALID_PIXEL_FORMAT || CE-30838-2 || 0x80290003 || Invalid pixel format argument | |||
|- | |- | ||
| SCE_VIDEO_OUT_ERROR_INVALID_PITCH || CE-30839-3 || 0x80290004 || Invalid pitch argument | | SCE_VIDEO_OUT_ERROR_INVALID_PITCH || CE-30839-3 || 0x80290004 || Invalid pitch argument | ||
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| SCE_VIDEO_OUT_ERROR_ENOMEM || CE-30858-4 || 0x8029100C || Cannot allocate memory | | SCE_VIDEO_OUT_ERROR_ENOMEM || CE-30858-4 || 0x8029100C || Cannot allocate memory | ||
|- | |- | ||
| | | || CE-30859-5 || 0x802A0001 || | ||
|- | |- | ||
| | | || CE-30860-7 || 0x802A0002 || | ||
|- | |- | ||
| | | || CE-30861-8 || 0x802A0003 || | ||
|- | |- | ||
| | | || CE-30862-9 || 0x802A0004 || | ||
|- | |- | ||
| | | || CE-30863-0 || 0x802A0005 || | ||
|- | |- | ||
| | | || CE-30864-1 || 0x802A0006 || | ||
|- | |- | ||
| | | || CE-30865-2 || 0x802A0007 || | ||
|- | |- | ||
| SCE_CAMERA_ERROR_PARAM || CE-30866-3 || 0x802E0000 || Parameter is invalid | | SCE_CAMERA_ERROR_PARAM || CE-30866-3 || 0x802E0000 || Parameter is invalid | ||
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| SCE_CAMERA_ERROR_FATAL || CE-30889-8 || 0x802E00FF || Fatal error occurred. | | SCE_CAMERA_ERROR_FATAL || CE-30889-8 || 0x802E00FF || Fatal error occurred. | ||
|- | |- | ||
| SCE_BT_ERROR_CONNECT_START_BUSY || CE-30905-7 || 0x802F0204 || Connection process with Bluetooth device cannot be started (another device being registered) // Step 1: Reboot the console. Step 2: If the system software is not up to date, update it to the latest version. Step 3: If there are any other Bluetooth devices near the console, turn them off and try again. | | SCE_BT_ERROR_CONNECT_START_BUSY || CE-30905-7 || 0x802F0204 || Connection process with Bluetooth device cannot be started (another device being registered) // Step 1: Reboot the console. Step 2: If the system software is not up to date, update it to the latest version. Step 3: If there are any other Bluetooth devices near the console, turn them off and try again. | ||
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| || CE-32722-6 || || File not found | | || CE-32722-6 || || File not found | ||
|- | |- | ||
| || CE-32723-7 || || An invalid pointer was given as an argument | | || CE-32723-7 || || An invalid pointer was given as an argument | ||
|- | |- | ||
| || CE-32724-8 || || An invalid offset was given as an argument | | || CE-32724-8 || || An invalid offset was given as an argument | ||
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| || CE-32796-7 || || DOM Invalid Node Type | | || CE-32796-7 || || DOM Invalid Node Type | ||
|- | |- | ||
| || CE-32807-0 || || License error // Step 1: If you have previously activated the system as your Primary PS4, go to [Settings] > [PSN] > [Activate as Your Primary PS4], deactivate, and then reactivate. Step 2: Go to [Settings] > [PSN] > [Restore Licenses],and choose the restore option. Step 3: If the error occurs again, try again later. [https:// | | || CE-32807-0 || || License error // Step 1: If you have previously activated the system as your Primary PS4, go to [Settings] > [PSN] > [Activate as Your Primary PS4], deactivate, and then reactivate. Step 2: Go to [Settings] > [PSN] > [Restore Licenses],and choose the restore option. Step 3: If the error occurs again, please try again later. [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg5OTk2OTQyL3NpZC9UQkNBSURLbA%3D%3D You can also check the status of the PSN here.] | ||
|- | |- | ||
| || CE-32809-2 || || Error occurred while launching the game (content not recognized and failed to launch) // Step 1: Launch the game on the account that was used to purchase it. Step 2: Activate console at [Settings] > [Account Management] > [Activate as Your Primary PS4]. If the console is already activated, de-activate it and activate it again. Step 3: If the error occurs on one specific game, delete it and reinstall it again. | | || CE-32809-2 || || Error occurred while launching the game (content not recognized and failed to launch) // Step 1: Launch the game on the account that was used to purchase it. Step 2: Activate console at [Settings] > [Account Management] > [Activate as Your Primary PS4]. If the console is already activated, de-activate it and activate it again. Step 3: If the error occurs on one specific game, delete it and reinstall it again. | ||
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| || CE-32868-7 || || | | || CE-32868-7 || || | ||
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| || CE-32869-8 || || Could not start the application as the information was invalid. The database may be partially corrupted // Boot the console into Safe Mode and select [5. Rebuild Database]. Try launching the app again. If the error persists, reboot back into Safe Mode and select [3. Update System Software] or [4. Rebuild Database]. If the error is only occurring with a specific application, delete and reinstall it. If the error occurs with multiple or all applications, back up all saved data and | | || CE-32869-8 || || Could not start the application as the information was invalid. The database may be partially corrupted // Boot the console into Safe Mode and select [5. Rebuild Database]. Try launching the app again. If the error persists, reboot back into Safe Mode and select [3. Update System Software] or [4. Rebuild Database]. If the error is only occurring with a specific application, delete and reinstall it. If the error occurs with multiple or all applications, back up all saved data and initalize the console. | ||
|- | |- | ||
| SCE_LNC_UTIL_ERROR_DEVKIT_EXPIRED = -2137784309 || CE-32875-5 || 0x8094000B || Cannot start the application // Occurs on a retail ps4 with a non married bd logic board. Apps restricted from loading however dvd playback is functional. | | SCE_LNC_UTIL_ERROR_DEVKIT_EXPIRED = -2137784309 || CE-32875-5 || 0x8094000B || Cannot start the application // Occurs on a retail ps4 with a non married bd logic board. Apps restricted from loading however dvd playback is functional. | ||
Line 1,481: | Line 1,395: | ||
| || CE-32893-5 || || Invalid certificate is specified | | || CE-32893-5 || || Invalid certificate is specified | ||
|- | |- | ||
| SCE_SSL_ERROR_CN_CHECK || CE-32894-6 || 0x8095F00B || Connection to server has been lost. There might have been a problem in connecting to the network, or PSN or the server of the service provider might be temporarily busy // Step 1: Perform a connection test. Step 2 | | SCE_SSL_ERROR_CN_CHECK || CE-32894-6 || 0x8095F00B || Connection to server has been lost. There might have been a problem in connecting to the network, or PSN or the server of the service provider might be temporarily busy // Step 1: Perform a connection test. Step 2: Other devices on the network might be using a large amount of bandwidth. Wait until they finish. Step 3: Make sure the router and modem supports the PS4. Step 4: Contact your ISP for details. Step 5: Reset internet connection by turning off modem/router for 5 minutes before turning it back on. Step 6: Update router firmware. Step 7: If using a Wi-Fi connection, move the PS4 and router closer together and remove any obstructions between them. Step 8: Make sure these port numbers are not blocked by the router: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 3479. Step 9: If using a specific DNS server, change DNS settings. Step 10: If still experiencing difficulties, try again later as the server may be experiencing high traffic. | ||
|- | |- | ||
| || CE-32895-7 || || Does not have certificate of RootCA that issued server certificate // An error has occurred. | | || CE-32895-7 || || Does not have certificate of RootCA that issued server certificate // An error has occurred. | ||
Line 1,491: | Line 1,405: | ||
| || CE-32898-0 || || Socket is in blocking state | | || CE-32898-0 || || Socket is in blocking state | ||
|- | |- | ||
| || CE-32899-1 || || Received a fatal alert message from server / Cannot connect to server // Step 1: Reboot the PS4. Step 2: Restart router. Step 3: Contact ISP to check Internet connection status. Step 4: Reset router and select [Settings] > [Network] > [Set Up Internet Connection] and reconnect to the router. For details, refer to instructions supplied with the router. Step 5: Update router firmware to the latest version. Step 6: Check connection status of the PS4 in a connection test. Step 7: Make sure these port numbers are not blocked by the router: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 3479. Step 8: If unable to connect to a service outside PSN, check the status of that service. Step 9: PSN may be temporarily busy, try again later. Check PSN status [https:// | | || CE-32899-1 || || Received a fatal alert message from server / Cannot connect to server // Step 1: Reboot the PS4. Step 2: Restart router. Step 3: Contact ISP to check Internet connection status. Step 4: Reset router and select [Settings] > [Network] > [Set Up Internet Connection] and reconnect to the router. For details, refer to instructions supplied with the router. Step 5: Update router firmware to the latest version. Step 6: Check connection status of the PS4 in a connection test. Step 7: Make sure these port numbers are not blocked by the router: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 3479. Step 8: If unable to connect to a service outside PSN, check the status of that service. Step 9: PSN may be temporarily busy, try again later. Check PSN status [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzkwNTc0MzUwL3NpZC84c0M0WWFMbA%3D%3D here]. | ||
|- | |- | ||
| || CE-32900-4 || || Called API with prohibited options | | || CE-32900-4 || || Called API with prohibited options | ||
Line 1,529: | Line 1,443: | ||
| || CE-32927-3 || || | | || CE-32927-3 || || | ||
|- | |- | ||
| || CE-32928-4 || || Download has been cancelled (issue during download) // Step 1: Check [Notifications] for the content you are trying to download. If the download is stuck, delete the content from [ | | || CE-32928-4 || || Download has been cancelled (issue during download) // Step 1: Check [Notifications] for the content you are trying to download. If the download is stuck, delete the content from [Options], and retry downloading the content from the Library. Step 2: If the download fails again, go to Safe Mode and perform [Rebuild Database]. You can find more [https://support.us.playstation.com/app/answers/detail/a_id/5044/session/L2F2LzEvdGltZS8xMzg3NzExNzAwL3NpZC91QjhTZHNJbA%3D%3D information on Safe Mode here]. Step 3: If the error occurs again, initialize the PS4 in Safe Mode (back up your data before performing this). | ||
|- | |- | ||
| || CE-32930-7 || || Downloaded data on HDD | | || CE-32930-7 || || Downloaded data on HDD may be corrupted // Delete the content and download it again. | ||
|- | |- | ||
| || CE-32937-4 || || Failed to download data // Step 1: Check the distribution period for the content you are trying to download. Step 2: Cancel the download. Step 3: If the error persists, the network connection may be temporary busy or unstable. Try again later. | | || CE-32937-4 || || Failed to download data // Step 1: Check the distribution period for the content you are trying to download. Step 2: Cancel the download. Step 3: If the error persists, the network connection may be temporary busy or unstable. Try again later. | ||
|- | |- | ||
| || CE-32939-6 || || Connection to server failed // Step 1: Restart the PS4. Step 2: PSN or the game's server may be temporarily unavailable. Check the status of the game's server at its website. Check the status of [https:// | | || CE-32939-6 || || Connection to server failed // Step 1: Restart the PS4. Step 2: PSN or the game's server may be temporarily unavailable. Check the status of the game's server at its website. Check the status of [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzkwNTc0MzUwL3NpZC84c0M0WWFMbA%3D%3D PSN here]. Step 3: If the servers are active, run the internet connection test and make sure that you can connect to the internet. Step 4: Update router to the latest firmware. Turn off other devices that are connected to the network to reduce stress. Step 5: Make sure these port numbers are not blocked by the router: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 34. If none of this resolve the problem then try again later as the server may be experiencing high volume. | ||
|- | |- | ||
| || CE-32942-0 || || The extension of the URL specified with "Download a Package" > "Package URL" or the extension of content_url specified with content_list.json may not be .pkg/.PKG. | | || CE-32942-0 || || The extension of the URL specified with "Download a Package" > "Package URL" or the extension of content_url specified with content_list.json may not be .pkg/.PKG. | ||
Line 1,583: | Line 1,497: | ||
|- | |- | ||
| || CE-33081-5 || || Execution Max | | || CE-33081-5 || || Execution Max | ||
|- | |- | ||
| || CE-33105-2 || || Set the wrong parameter | | || CE-33105-2 || || Set the wrong parameter | ||
Line 1,594: | Line 1,504: | ||
| || CE-33107-4 || || Out of memory | | || CE-33107-4 || || Out of memory | ||
|- | |- | ||
| || CE-33108-5 || || Savedata directory has already been mounted | | || CE-33108-5 || || Savedata directory has already been mounted | ||
|- | |- | ||
| || CE-33109-6 || || Savedata directory is not mounted | | || CE-33109-6 || || Savedata directory is not mounted | ||
Line 1,610: | Line 1,520: | ||
| || CE-33115-3 || || Not enough space for mounting savedata at file system | | || CE-33115-3 || || Not enough space for mounting savedata at file system | ||
|- | |- | ||
| || CE-33116-4 || || | | || CE-33116-4 || || Internal error | ||
|- | |- | ||
| || CE-33117-5 || || Reached mount max | | || CE-33117-5 || || Reached mount max | ||
Line 1,656: | Line 1,566: | ||
| || CE-33179-3 || || Application is not found // Retry after the installation is completed. Installation of add-ons fails until the installation of application installation is complete. | | || CE-33179-3 || || Application is not found // Retry after the installation is completed. Installation of add-ons fails until the installation of application installation is complete. | ||
|- | |- | ||
| || CE-33191-7 || || Insert the correct disc into the PlayStation 4 system | | || CE-33191-7 || || Insert the correct disc into the PlayStation 4 system | ||
|- | |- | ||
| || CE-33199-5 || || You must update your system to version 1.06 or higher. Actual version: 1.01 If applications are running, choose [update later] and save your progress in the application. | | || CE-33199-5 || || You must update your system to version 1.06 or higher. Actual version: 1.01 If applications are running, choose [update later] and save your progress in the application. | ||
Line 1,833: | Line 1,743: | ||
|- | |- | ||
| || CE-33365-0 || || The microsecond value is invalid | | || CE-33365-0 || || The microsecond value is invalid | ||
|- | |- | ||
| || CE-33402-2 || || CommonDialogInitialize is not running | | || CE-33402-2 || || CommonDialogInitialize is not running | ||
Line 1,864: | Line 1,770: | ||
| || CE-33414-5 || || Invalid NULL pointer has been specified in argument | | || CE-33414-5 || || Invalid NULL pointer has been specified in argument | ||
|- | |- | ||
| || CE-33415-6 || || Unexpected fatal error occurred | | || CE-33415-6 || || Unexpected fatal error occurred | ||
|- | |- | ||
| || CE-33416-7 || || you use unsupported features. | | || CE-33416-7 || || you use unsupported features. | ||
Line 2,150: | Line 2,056: | ||
| || CE-33677-6 || || Reached mount max. | | || CE-33677-6 || || Reached mount max. | ||
|- | |- | ||
| || CE-33678-7 || || | | || CE-33678-7 || || Contents no entitlement. | ||
|- | |- | ||
| || CE-33679-8 || || Not enough space in HDD. | | || CE-33679-8 || || Not enough space in HDD. | ||
Line 2,236: | Line 2,142: | ||
| || CE-33720-5 || || internal program error Core | | || CE-33720-5 || || internal program error Core | ||
|- | |- | ||
| || CE-33743-0 || || Connection to server failed // The PS4 was unable to connect to the server. Please try again later. [https:// | | || CE-33743-0 || || Connection to server failed // The PS4 was unable to connect to the server. Please try again later. [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg5OTUwODEyL3NpZC9CQTRvVUFLbA%3D%3D You can check the status of the PSN here.] | ||
|- | |- | ||
| || CE-33755-3 || || invalid argument | | || CE-33755-3 || || invalid argument | ||
Line 2,276: | Line 2,182: | ||
| || CE-33937-5 || || Cannot use the content. To use the content, purchase it from PSS // Content can only be used by users who have a license for it; change user or purchase it outright from PSS to use the content. | | || CE-33937-5 || || Cannot use the content. To use the content, purchase it from PSS // Content can only be used by users who have a license for it; change user or purchase it outright from PSS to use the content. | ||
|- | |- | ||
| || CE-33945-4 || || | | || CE-33945-4 || || Connection to server failed (possible problem connecting to local network) // Step 1: PSN or game servers may be temporarily unavailable. Make sure these are available. Step 2: If both services are active, perform a connection test to confirm that you can connect to the Internet. Step 3: Update router firmware (contact router manufacturer or your ISP for assistance if required). Turn off other devices connected to the network. If still experiencing difficulties then try again later as the server may be experiencing high traffic. | ||
|- | |- | ||
| || CE-33950-0 || || Could not connect to the server to verify the license | | || CE-33950-0 || || Could not connect to the server to verify the license // There may be an issue with the server, try again later. | ||
|- | |- | ||
| || CE-33951-1 || || Unknown error. This value should not be used. | | || CE-33951-1 || || Unknown error. This value should not be used. | ||
Line 2,296: | Line 2,202: | ||
| || CE-33958-8 || || Too many channels specified. | | || CE-33958-8 || || Too many channels specified. | ||
|- | |- | ||
| || CE-33983-6 || || Internet connection test error // Retry the Internet connection test. It's also possible that the PSN may be be undergoing maintenance. [https:// | | || CE-33983-6 || || Internet connection test error // Retry the Internet connection test. It's also possible that the PSN may be be undergoing maintenance. [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzkwNTc0MzUwL3NpZC84c0M0WWFMbA%3D%3D You can check the status of the PSN here]. | ||
|- | |- | ||
| || CE-33984-7 || || Connection test timed out while | | || CE-33984-7 || || Connection test timed out while trying to obtain IP address // Retry internet connection test. | ||
|- | |- | ||
| || CE-33985-8 || || Internet connection test error // Retry the Internet connection test. It's also possible that the PSN may be be undergoing maintenance. [https:// | | || CE-33985-8 || || Internet connection test error // Retry the Internet connection test. It's also possible that the PSN may be be undergoing maintenance. [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzkwNTc0MzUwL3NpZC84c0M0WWFMbA%3D%3D You can check the status of the PSN here]. | ||
|- | |- | ||
| || CE-33986-9 || || Internet connection test error (PSN down or unable to connect to internet) // PSN may be | | || CE-33986-9 || || Internet connection test error (PSN down or unable to connect to internet) // PSN may be down or undergoing maintenance. [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzkwNTc0MzUwL3NpZC84c0M0WWFMbA%3D%3D Check PSN status]. If PSN is up, perform an Internet connection test to confirm that you can connect to the Internet. | ||
|- | |- | ||
| || CE-33987-0 || || | | || CE-33987-0 || || Internet connection test error (issue connecting to PSN; connection timed out during sign-in process) // Perform a connection test to confirm you can connect to the network; if still unable to connect, try turning off the modem and/or router for 5 minutes and then turn it back on; if none of this worked, router firmware may need to be updated; if still having issues, then try again later as the server may be experiencing high traffic. | ||
|- | |- | ||
| || CE-33988-1 || || Internet connection test error // Retry the Internet connection test. It's also possible that the PSN may be be undergoing maintenance. [https:// | | || CE-33988-1 || || Internet connection test error // Retry the Internet connection test. It's also possible that the PSN may be be undergoing maintenance. [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzkwNTc0MzUwL3NpZC84c0M0WWFMbA%3D%3D You can check the status of the PSN here]. | ||
|- | |- | ||
| || CE-33989-2 || || Internet connection test error // Retry the Internet connection test. It's also possible that the PSN may be be undergoing maintenance. [https:// | | || CE-33989-2 || || Internet connection test error // Retry the Internet connection test. It's also possible that the PSN may be be undergoing maintenance. [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzkwNTc0MzUwL3NpZC84c0M0WWFMbA%3D%3D You can check the status of the PSN here]. | ||
|- | |- | ||
| || CE-33990-4 || || Internet connection test error // Retry the Internet connection test. It's also possible that the PSN may be be undergoing maintenance. [https:// | | || CE-33990-4 || || Internet connection test error // Retry the Internet connection test. It's also possible that the PSN may be be undergoing maintenance. [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzkwNTc0MzUwL3NpZC84c0M0WWFMbA%3D%3D You can check the status of the PSN here]. | ||
|- | |- | ||
| || CE-33991-5 || || Could not connect to the network // Step 1: PSN may be temporarily unavailable. | | || CE-33991-5 || || Could not connect to the network (possible problem connecting to local network) // Step 1: PSN or game servers may be temporarily unavailable. Make sure these are available. Step 2: If both services are active, perform a connection test to confirm that you can connect to the Internet. Step 3: Update router firmware (contact router manufacturer or your ISP for assistance if required). Turn off other devices connected to the network. If still experiencing difficulties then try again later as the server may be experiencing high traffic. | ||
|- | |- | ||
| || CE-33992-6 || || Internet connection test error (PSN down or network download speed too slow) // Check status of PSN services by visiting the status page on a connected device. If services are available (all show green) and you are still getting the error, your home network's download speed may be too slow. We recommend a minimum download speed of 5 mbps. If your speeds are slower than this, try connecting to an alternative connection with a download speed of at least 5 mbps. If still having problems, visit | | || CE-33992-6 || || Internet connection test error (PSN down or network download speed too slow) // Check status of PSN services by visiting the status page on a connected device. If services are available (all show green) and you are still getting the error, your home network's download speed may be too slow. We recommend a minimum download speed of 5 mbps. If your speeds are slower than this, try connecting to an alternative connection with a download speed of at least 5 mbps. If still having problems, visit our page on correcting connection problems. | ||
|- | |- | ||
| || CE-33994-8 || || The Dialog has not been initialized | | || CE-33994-8 || || The Dialog has not been initialized | ||
Line 2,466: | Line 2,372: | ||
| || CE-34189-5 || || A file close error occurred | | || CE-34189-5 || || A file close error occurred | ||
|- | |- | ||
| || CE-34224-5 || || PFS Corrupt / Integrity check error / System error | | || CE-34224-5 || || PFS Corrupt // Integrity check error // System internal error // Step 1: Back up your saved data using a USB device or PS+ online storage. Go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization. Step 2: Restore your saved data. Step 3: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD. If not, please visit our [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xMzkwOTI2Njk1L3NpZC9rZVVxc3dMbA%3D%3D Contact page] to contact SCEA for additional technical support. | ||
|- | |- | ||
| || CE-34225-6 || || File not found in PlayGo chunk definition | | || CE-34225-6 || || File not found in PlayGo chunk definition | ||
Line 2,472: | Line 2,378: | ||
| || CE-34304-4 || || HDD data likely corrupted, possibly due to a HDD hardware issue. | | || CE-34304-4 || || HDD data likely corrupted, possibly due to a HDD hardware issue. | ||
|- | |- | ||
| || CE-34335-8 || || No HDD detected // "Cannot access system storage" // Turn off the console, unplug it and remove the top cover. Remove the HDD and reinsert it. If still experiencing the error after reinserting the HDD, it may be corrupt or bad or the console may need to be sent in for service. Contact PlayStation Support. | |||
| || CE-34335-8 || || No HDD detected / "Cannot access system storage" | |||
|- | |- | ||
| SCE_AUDIO_OUT_ERROR_INVALID_MIXLEVEL || CE-34341-5 || 0x80260014 || Invalid mix level value | | SCE_AUDIO_OUT_ERROR_INVALID_MIXLEVEL || CE-34341-5 || 0x80260014 || Invalid mix level value | ||
Line 2,490: | Line 2,394: | ||
| || CE-34452-8 || || Downloaded data may be corrupted // Step 1: Delete the content from home screen, then restart the system. Next, re-download the content from the Library. Step 2: If the error persists, go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization. Step 3: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD. If not, please visit our [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xNDA5MjMwNDkwL3NpZC95WUJERFoqbA%3D%3D Contact page] to contact SCEA for additional technical support. | | || CE-34452-8 || || Downloaded data may be corrupted // Step 1: Delete the content from home screen, then restart the system. Next, re-download the content from the Library. Step 2: If the error persists, go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization. Step 3: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD. If not, please visit our [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xNDA5MjMwNDkwL3NpZC95WUJERFoqbA%3D%3D Contact page] to contact SCEA for additional technical support. | ||
|- | |- | ||
| || CE-34544-0 || || | | || CE-34544-0 || || Database may be partially corrupted as required information to start the application cannot be found // Step 1: Make sure the PS4 has the latest system software. // Step 2: Install the latest update for the application. Step 3: If the issue persists, reboot the PS4 in Safe Mode and select [Rebuild Database]. Step 4: If Step 3 did not solve the problem, back up all saved data and re-install the application. | ||
|- | |- | ||
| || CE-34545-1 || || Read timeout occurred | | || CE-34545-1 || || Read timeout occurred | ||
|- | |- | ||
| || CE-34615-9 || || Not Implemented | | || CE-34615-9 || || Not Implemented | ||
Line 2,500: | Line 2,402: | ||
| || CE-34627-2 || || Cannot install | | || CE-34627-2 || || Cannot install | ||
|- | |- | ||
| || CE-34632-8 || || Content unavailable // Content | | || CE-34632-8 || || Content unavailable // Content cannot be used at the moment. Contact PlayStation Support. | ||
|- | |- | ||
| || CE-34635-1 || || invalid previous input size | | || CE-34635-1 || || invalid previous input size | ||
|- | |- | ||
| || CE-34687-8 || || pContextRsrc is NULL for S3dConversionExec() | | || CE-34687-8 || || pContextRsrc is NULL for S3dConversionExec() | ||
Line 2,515: | Line 2,413: | ||
|- | |- | ||
| || CE-34693-5 || || Application is not active | | || CE-34693-5 || || Application is not active | ||
|- | |- | ||
| || CE-34698-0 || || Using a RW buffer or texture but setting the memory type to read-only via setResourceMemoryType(). This is determined by checking RWResource inputs to shaders against the RO bit set in the Vsharp or Tsharp. | | || CE-34698-0 || || Using a RW buffer or texture but setting the memory type to read-only via setResourceMemoryType(). This is determined by checking RWResource inputs to shaders against the RO bit set in the Vsharp or Tsharp. | ||
Line 2,527: | Line 2,419: | ||
|- | |- | ||
| || CE-34700-4 || || stream aborted | | || CE-34700-4 || || stream aborted | ||
|- | |- | ||
| || CE-34712-7 || || Invalid PSVR pointer. | | || CE-34712-7 || || Invalid PSVR pointer. | ||
|- | |- | ||
| || CE-34772-3 || || Invalid argument | | || CE-34772-3 || || Invalid argument | ||
Line 2,560: | Line 2,446: | ||
| || CE-34783-5 || || Fatal error | | || CE-34783-5 || || Fatal error | ||
|- | |- | ||
| || CE-34788-0 || || This update file cannot be used (incorrect file used for update) | | || CE-34788-0 || || This update file cannot be used (incorrect file used for update) | ||
|- | |- | ||
| || CE-34861-2 || || | | || CE-34861-2 || || A network error has occurred (PSN down or no SSL) // Step 1: Check PSN status for any outages or maintenance. Step 2: If PSN is available, your network environment might not have a secure SSL deployed (most games require SSL to communicate with the game servers). Contact your ISP to confirm and/or resolve this. | ||
|- | |- | ||
| || CE-34867-8 || || Other disc inserted // Insert the correct disc and relaunch the game. | | || CE-34867-8 || || Other disc inserted // Insert the correct disc and relaunch the game. | ||
Line 2,570: | Line 2,456: | ||
| || CE-34877-9 || || Cannot play PlayStation 3 format disc | | || CE-34877-9 || || Cannot play PlayStation 3 format disc | ||
|- | |- | ||
| || CE-34878-0 || || Error occurred with the game | | || CE-34878-0 || || Error has occurred with the application (shows up after a game crashes) // Step 1: Close the application, install the latest system and game updates and reboot the system. Step 2: If you upgraded the HDD, use the original one. Step 3: If the error occurs again, back up all saved data and initialize the PS4. Step 4: If the error occurs with every application or as soon as the application starts, contact PlayStation Support. | ||
If the error occurs again, | |||
If the | |||
|- | |- | ||
| || CE-35230-3 || || Network error. Response speed from DNS server is likely delayed. // Step 1: Go to [Settings] > [Network] > [Set Up Internet Connection] > [Custom] and change the DNS settings. | | || CE-35230-3 || || Network error. Response speed from DNS server is likely delayed. // Step 1: Go to [Settings] > [Network] > [Set Up Internet Connection] > [Custom] and change the DNS settings. | ||
|- | |- | ||
| || CE-35239-2 || || Software update required to use network features // Update console to the latest system software. | |||
| || CE-35239-2 || || Software update required to use network features // | |||
|- | |- | ||
| || CE-35287-5 || || Cannot connect to the server // PSN or the game server is temporarily unavailable. Try again later. | | || CE-35287-5 || || Cannot connect to the server // PSN or the game server is temporarily unavailable. Try again later. | ||
|- | |- | ||
| || CE-35327-0 || || Unable to connect to the server. The server may be temporarily busy // PSN is temporarily unavailable. Try again later as the PSN is experiencing high traffic. | |||
| || CE-35327-0 || || Unable to connect to the server | |||
|- | |- | ||
| || CE-35340-5 || || This service may be under maintenance. Wait a short while before attempting to access this service again // If this error occurs every time you attempt to connect, log out of the service and then log back in. | | || CE-35340-5 || || This service may be under maintenance. Wait a short while before attempting to access this service again // If this error occurs every time you attempt to connect, log out of the service and then log back in. | ||
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| || CE-35413-6 || || PIN code for Remote Play is incorrect // Make sure to enter the correct PIN code. | | || CE-35413-6 || || PIN code for Remote Play is incorrect // Make sure to enter the correct PIN code. | ||
|- | |- | ||
| || CE-35451-8 || || Error occurred when connecting to the server // Step 1: Restart the PS4. Step 2: If the error persists, there may be an ongoing server issue. Try again later. Step 3: [https:// | | || CE-35451-8 || || Error occurred when connecting to the server // Step 1: Restart the PS4. Step 2: If the error persists, there may be an ongoing server issue. Try again later. Step 3: [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzkwNTc0MzUwL3NpZC84c0M0WWFMbA%3D%3D Check PSN status]. | ||
|- | |- | ||
| || CE-35463-1 || || The disc cannot be played // Step 1: Copied media, CD's, and 3D Blu-Ray movies cannot be played. Please verify that the type of disc you're trying to play is supported by the PS4. Step 2: Make sure the disc you're trying to play isn't dirty, scratched, or otherwise damaged. | | || CE-35463-1 || || The disc cannot be played // Step 1: Copied media, CD's, and 3D Blu-Ray movies cannot be played. Please verify that the type of disc you're trying to play is supported by the PS4. Step 2: Make sure the disc you're trying to play isn't dirty, scratched, or otherwise damaged. | ||
|- | |- | ||
| || CE-35486-6 || || System could not read the disc. The disc format may be unsupported, or the disc may be corrupted // Step 1: Eject the disc and make sure it is not dirty, scratched, or damaged. Step 2: Make sure the format of the disc is supported by the PS4. Step 3: If the error persists, turn off and reboot the PS4 in Safe Mode and try rebuilding the PS4's database. | |||
| || CE-35486-6 || || | |||
|- | |- | ||
| || CE-35489-9 || || Invalid region // DVD or Blu-Ray disc not supported on the system due to regional restrictions on the disc (for example, playing a EU disc on a North American console?) | | || CE-35489-9 || || Invalid region // DVD or Blu-Ray disc not supported on the system due to regional restrictions on the disc (for example, playing a EU disc on a North American console?); the region setting of the console is preset and cannot be changed | ||
|- | |- | ||
| || CE-35657-6 || || Cannot start the application. Application data may be corrupted. // Step 1: Go to [Notifications] > [Downloads] and delete the failure notification. Step 2: Back up your data using USB device or PS+ online storage, and then go to Safe Mode to try [5.Rebuild Database]. You can find more information on Safe Mode here. Step 3: If the error occurs again, go to [Settings] > [Initialization] > [7. Initialize PS4 (Reinstall System Software)] and try the PS4 initialization. Note: This requires a USB device with the system update file. Information on updating via USB is located [http://us.playstation.com/support/systemupdates/ps4/new-install/index.htm here]. | | || CE-35657-6 || || Cannot start the application. Application data may be corrupted. // Step 1: Go to [Notifications] > [Downloads] and delete the failure notification. Step 2: Back up your data using USB device or PS+ online storage, and then go to Safe Mode to try [5.Rebuild Database]. You can find more information on Safe Mode here. Step 3: If the error occurs again, go to [Settings] > [Initialization] > [7. Initialize PS4 (Reinstall System Software)] and try the PS4 initialization. Note: This requires a USB device with the system update file. Information on updating via USB is located [http://us.playstation.com/support/systemupdates/ps4/new-install/index.htm here]. | ||
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| || CE-35888-2 || || Cannot start the application // Wrong daughterboard in drive, see also : https://www.youtube.com/watch?feature=player_detailpage&v=pPRvG6oRV1E#t=349 / [[BDP-025]] | | || CE-35888-2 || || Cannot start the application // Wrong daughterboard in drive, see also : https://www.youtube.com/watch?feature=player_detailpage&v=pPRvG6oRV1E#t=349 / [[BDP-025]] | ||
|- | |- | ||
| || CE-35918-6 || || | | || CE-35918-6 || || Could not read the disc (bad disc or bad DVD/Blu-ray player) // Eject the disc and check that it is not dirty or damaged. Insert another PS4 game disc, Blu-Ray or DVD to find out if they work. If other discs can be read without any issues, the disc you are trying to play may be bad and should be replaced. If other discs don't work either, contact PlayStation Support. | ||
|- | |- | ||
| SCE_VIDEO_OUT_ERROR_NO_DEVICE || CE-35957-9 || 0x80290018 || Device does not exist | | SCE_VIDEO_OUT_ERROR_NO_DEVICE || CE-35957-9 || 0x80290018 || Device does not exist | ||
|- | |- | ||
| || CE-36244-9 || || Download has been suspended. Downloaded data may be corrupted // Console error // Step 1: Restart the system and restart the download | | || CE-36244-9 || || Download has been suspended. Downloaded data may be corrupted // Console error // Step 1: Restart the system and restart the download; downloads can be restarted from the game's icon on the Home Screen or under [Notifications] > [Downloads]. Step 2: If the error occurs again, review local network settings (change to a static IP or try changing the DNS server, try connecting to a different network or try connecting later). Step 3: If the error persists and you have previously changed the HDD, swap to the original HDD and re-install the system software. If using the original HDD, try initializing the PS4. After system initialization, try downloading the content again. | ||
|- | |- | ||
| || CE-36275-3 || || Unable to post a comment on a broadcast // Step 1: Ensure that port TCP 6667 is not blocked by the router or network settings. Step 2: The Streaming service may be having server problems. Try again later or check the website | | || CE-36275-3 || || Unable to post a comment on a broadcast // Step 1: Ensure that port TCP 6667 is not blocked by the router or network settings. Step 2: The Streaming service may be having server problems. Try again later or check the Streaming service website for more info. | ||
|- | |- | ||
| || CE- | | || CE-36329-3 || || Error with system software / Console error // Step 1: Make sure that you have the latest system software by selecting [Settings] > [System Software Update]. The system will then reboot. Step 2: If you cannot reach [Settings], go into Safe Mode and update using option 3. Step 3 If the error occurs again, back up all saved data and initialize the console. Step 3: If the error continues, contact PlayStation Support. | ||
|- | |- | ||
| || CE- | | || CE-36249-4 || || Cannot download this content. It has not reached the download date yet // Try downloading the content when it gets closer to the release date. | ||
|- | |- | ||
| || CE-36330-5 || || Internal error // Completely turn off the PS4 and reboot the system. | | || CE-36330-5 || || Internal error // Completely turn off the PS4 and reboot the system. | ||
|- | |- | ||
| || CE-36433-9 || || The original application package specified upon creating the patch package and the original application installed onto the Development Kit/Testing Kit may not be matching. | | || CE-36433-9 || || The original application package specified upon creating the patch package and the original application installed onto the Development Kit/Testing Kit may not be matching. | ||
Check that the original application package specified upon creating the patch package is installed on the Development Kit/Testing Kit. | Check that the original application package specified upon creating the patch package is installed on the Development Kit/Testing Kit. | ||
|- | |- | ||
| || CE-36485-6 || || Cannot recognize the USB storage device // Ensure the device is properly inserted in the console. Make sure the storage device is formatted with the supported file system (FAT or exFAT). If "This USB storage device cannot be used" notification pops up when the device is inserted into the console, | | || CE-36485-6 || || Cannot recognize the USB storage device // Ensure the device is properly inserted in the console. Make sure the storage device is formatted with the supported file system (FAT or exFAT). If "This USB storage device cannot be used" notification pops up when the device is inserted into the console, device might not be supported by the console. | ||
|- | |- | ||
| SCE_VIDEO_OUT_ERROR_UNAVAILABLE_OUTPUT_MODE || CE-37528-5 || 0x80290019 || Unavailable output mode now | | SCE_VIDEO_OUT_ERROR_UNAVAILABLE_OUTPUT_MODE || CE-37528-5 || 0x80290019 || Unavailable output mode now | ||
|- | |- | ||
| || CE-37533-1 || || Face recognition error // An occurred during face recognition log-in. It is possible that the face data is corrupted. Step 1: Log in to the system, and re-register the face data. Step 2: If the error occurs again, face data of other users on the PS4 system may be corrupted. Log-in to other user and re-register the face data. | | || CE-37533-1 || || Face recognition error. // An occurred during face recognition log-in. It is possible that the face data is corrupted. Step 1: Log in to the system, and re-register the face data. Step 2: If the error occurs again, face data of other users on the PS4 system may be corrupted. Log-in to other user and re-register the face data. | ||
|- | |- | ||
| || CE-37534-2 || || Face recognition error // An occurred during face recognition log-in. It is possible that the face data is corrupted. Step 1: Log in to the system, and re-register the face data. Step 2: If the error occurs again, face data of other users on the PS4 system may be corrupted. Log-in to other user and re-register the face data. | | || CE-37534-2 || || Face recognition error. // An occurred during face recognition log-in. It is possible that the face data is corrupted. Step 1: Log in to the system, and re-register the face data. Step 2: If the error occurs again, face data of other users on the PS4 system may be corrupted. Log-in to other user and re-register the face data. | ||
|- | |- | ||
| || CE-37535-3 || || Face recognition error // An occurred during face recognition log-in. It is possible that the face data is corrupted. Step 1: Log in to the system, and re-register the face data. Step 2: If the error occurs again, face data of other users on the PS4 system may be corrupted. Log-in to other user and re-register the face data. | | || CE-37535-3 || || Face recognition error. // An occurred during face recognition log-in. It is possible that the face data is corrupted. Step 1: Log in to the system, and re-register the face data. Step 2: If the error occurs again, face data of other users on the PS4 system may be corrupted. Log-in to other user and re-register the face data. | ||
|- | |- | ||
| || CE-37536-4 || || Face recognition error // An occurred during face recognition log-in. It is possible that the face data is corrupted. Step 1: Log in to the system, and re-register the face data. Step 2: If the error occurs again, face data of other users on the PS4 system may be corrupted. Log-in to other user and re-register the face data. | | || CE-37536-4 || || Face recognition error. // An occurred during face recognition log-in. It is possible that the face data is corrupted. Step 1: Log in to the system, and re-register the face data. Step 2: If the error occurs again, face data of other users on the PS4 system may be corrupted. Log-in to other user and re-register the face data. | ||
|- | |- | ||
| || CE-37537-5 || || Face recognition error // An occurred during face recognition log-in. It is possible that the face data is corrupted. Step 1: Log in to the system, and re-register the face data. Step 2: If the error occurs again, face data of other users on the PS4 system may be corrupted. Log-in to other user and re-register the face data. | | || CE-37537-5 || || Face recognition error. // An occurred during face recognition log-in. It is possible that the face data is corrupted. Step 1: Log in to the system, and re-register the face data. Step 2: If the error occurs again, face data of other users on the PS4 system may be corrupted. Log-in to other user and re-register the face data. | ||
|- | |- | ||
| || CE-37538-6 || || Face recognition error // An occurred during face recognition log-in. It is possible that the face data is corrupted. Step 1: Log in to the system, and re-register the face data. Step 2: If the error occurs again, face data of other users on the PS4 system may be corrupted. Log-in to other user and re-register the face data. | | || CE-37538-6 || || Face recognition error. // An occurred during face recognition log-in. It is possible that the face data is corrupted. Step 1: Log in to the system, and re-register the face data. Step 2: If the error occurs again, face data of other users on the PS4 system may be corrupted. Log-in to other user and re-register the face data. | ||
|- | |- | ||
| SCE_VIDEO_OUT_ERROR_INVALID_OPTION || CE-37573-5 || 0x8029001A || Invalid option argument | | SCE_VIDEO_OUT_ERROR_INVALID_OPTION || CE-37573-5 || 0x8029001A || Invalid option argument | ||
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| || CE-37700-7 || || Download cancelled as the content is not available on the PSS // Step 1: Make sure the content you are trying to download is valid and you hold the license for it. Step 2: If you are trying to preload a title that you have pre-ordered, make sure the content is within the downloadable date and try again later. | | || CE-37700-7 || || Download cancelled as the content is not available on the PSS // Step 1: Make sure the content you are trying to download is valid and you hold the license for it. Step 2: If you are trying to preload a title that you have pre-ordered, make sure the content is within the downloadable date and try again later. | ||
|- | |- | ||
| || CE-37704-1 || || Download cancelled due to insufficient space on the HDD // | | || CE-37704-1 || || Download cancelled due to insufficient space on the HDD // Try deleting applications from the Home screen. These can be re-downloaded again later. If the error persists when downloading an application update file, try deleting the application first, then re-download the content. | ||
|- | |- | ||
| || CE-37732-2 || || The downloaded file was not installed in the system properly. Downloaded data likely corrupted during the download process // Step 1: Delete the content. Step 2: Try to re-download the file. Step 3: If the error persists, go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization. Step 4: If the error occurs again and you have previously changed the HDD, swap to the original HDD and reinstall the system software. After system re-installation or initialization, try downloading the content again. | | || CE-37732-2 || || The downloaded file was not installed in the system properly. Downloaded data likely corrupted during the download process // Step 1: Delete the content. Step 2: Try to re-download the file. Step 3: If the error persists, go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization. Step 4: If the error occurs again and you have previously changed the HDD, swap to the original HDD and reinstall the system software. After system re-installation or initialization, try downloading the content again. | ||
|- | |- | ||
| || CE-37857-0 || || PS4 cannot recognize USB storage device // | | || CE-37857-0 || || PS4 cannot recognize USB storage device // Connect the storage device. If the storage device is connected but you see this error, disconnect it and reconnect it. Select [Sound/Devices] > [Stop Using Extended Storage] and reconnect the device. Make sure it is connected securely. Make sure the device is FAT or exFAT formatted. If still having issues, see our page on external HDD support. | ||
|- | |- | ||
| SCE_AUDIO_OUT_ERROR_INVALID_ARG || CE-38516-3 || 0x80260015 || Invalid argument | | SCE_AUDIO_OUT_ERROR_INVALID_ARG || CE-38516-3 || 0x80260015 || Invalid argument | ||
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| || CE-38604-1 || || Cannot download the application since a disc version of the same title is installed // Delete the application, then try to start the download. The console will retain the save data for the game, but any add-ons will need to be downloaded again. | | || CE-38604-1 || || Cannot download the application since a disc version of the same title is installed // Delete the application, then try to start the download. The console will retain the save data for the game, but any add-ons will need to be downloaded again. | ||
|- | |- | ||
| || CE-38612-0 || 0x80990091 || Application data on HDD may be partially corrupted // Back up all saved data. Delete and reinstall the application. If the error persists, go to [Settings] > [Initialization] > [Initialize PS4] > [Quick] and initialize the console. Then install the application. If you have upgraded the HDD, swap to the original one. | |||
| || CE-38612-0 || 0x80990091 || Application data on HDD | |||
|- | |- | ||
| || CE- | | || CE-38703-1 || || Could not connect to the network | ||
|- | |- | ||
| || CE-38702-0 || || Unable to acquire information from the server. You might experience network or Internet connection issues // Step 1: Restart | | || CE-38702-0 || || Unable to acquire information from the server. You might experience network or Internet connection issues // Step 1: Restart router. Step 2: Restart the PS4. Step 3: Contact ISP to check Internet connection status. Step 4: Reset router and select [Settings] > [Network] > [Set Up Internet Connection] to reconnect to the router. For details, refer to instructions supplied with the router. Step 5: Update router firmware to the latest version. Step 6: Check connection status of the PS4 in a connection test. Step 7: PSN may be temporarily busy, try again later. Check PSN status [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzkwNTc0MzUwL3NpZC84c0M0WWFMbA%3D%3D here]. Step 8: Make sure these port numbers are not blocked by the router: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 3479. Step 9: If unable to connect to a service outside PSN, check the status of that service. | ||
|- | |- | ||
| || CE- | | || CE-38706-4 || || Cannot connect to the server // Step 1: If unable to connect to a service outside PSN, check the status of that service. Step 2: PSN may be temporarily busy, try again later. Check PSN status [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzkwNTc0MzUwL3NpZC84c0M0WWFMbA%3D%3D here]. Step 3: Restart the PS4. Step 4: Restart router. Step 5: Contact ISP to check Internet connection status. Step 6: Reset router and select [Settings] > [Network] > [Set Up Internet Connection] to reconnect to the router. For details, refer to instructions supplied with the router. Step 7: Update router firmware to the latest version. Step 8: Check connection status of the PS4 in a connection test. Step 9: Make sure these port numbers are not blocked by the router: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 34. | ||
|- | |- | ||
| SCE_AUDIO_OUT_ERROR_MASTERING_INVALID_FLAGS || CE-39196-8 || 0x80260205 || Specified flags is invalid. | | SCE_AUDIO_OUT_ERROR_MASTERING_INVALID_FLAGS || CE-39196-8 || 0x80260205 || Specified flags is invalid. | ||
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| SCE_VIDEO_OUT_ERROR_PORT_UNSUPPORTED_FUNCTION || CE-39197-9 || 0x8029001B || Unsupported function with the specified port. | | SCE_VIDEO_OUT_ERROR_PORT_UNSUPPORTED_FUNCTION || CE-39197-9 || 0x8029001B || Unsupported function with the specified port. | ||
|- | |- | ||
| || CE-39935-9 || || Connection to server failed // Step 1: Restart the PS4. Step 2: PSN or the game's server may be temporarily unavailable. Check the status of the game's server at its website. Check PSN | | || CE-39935-9 || || Connection to server failed // Step 1: Restart the PS4. Step 2: PSN or the game's server may be temporarily unavailable. Check the status of the game's server at its website. Check the status of [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzkwNTc0MzUwL3NpZC84c0M0WWFMbA%3D%3D PSN here]. Step 3: If the servers are active, run the internet connection test and make sure that you can connect to the internet. Step 4: Update router to the latest firmware. Turn off other devices that are connected to the network to reduce stress. Step 5: Make sure these port numbers are not blocked by the router: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 34. If none of this resolve the problem then try again later as the server may be experiencing high volume. | ||
|- | |- | ||
| || CE-39984-3 || || PS4 | | || CE-39984-3 || || The PS4 obtained an IP address but could not connect to the internet // Confirm your connection settings and try an Internet connection test. If you are using a Wi-Fi hotspot, you may need to log in to the hotspot network in order to connect to the internet. If unable to open the PS4's browser, go to the User's Guide and the hotspot network's login screen will appear. | ||
|- | |- | ||
| || CE-39985-4 || || Connection to server failed // Step 1: Restart the PS4. Step 2: PSN or the game's server may be temporarily unavailable. Check the status of the game's server at its website. Check PSN | | || CE-39985-4 || || Connection to server failed // Step 1: Restart the PS4. Step 2: PSN or the game's server may be temporarily unavailable. Check the status of the game's server at its website. Check the status of [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzkwNTc0MzUwL3NpZC84c0M0WWFMbA%3D%3D PSN here]. Step 3: If the servers are active, run the internet connection test and make sure that you can connect to the internet. Step 4: Update router to the latest firmware. Turn off other devices that are connected to the network to reduce stress. Step 5: Make sure these port numbers are not blocked by the router: TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 34. If none of this resolve the problem then try again later as the server may be experiencing high volume. | ||
|- | |- | ||
| SCE_VIDEO_OUT_ERROR_UNSUPPORTED_OPERATION || CE-40767-4 || 0x8029001C || Unsupported operation | | SCE_VIDEO_OUT_ERROR_UNSUPPORTED_OPERATION || CE-40767-4 || 0x8029001C || Unsupported operation | ||
|- | |- | ||
| || CE-40768-5 || 0x802A0008 || | | || CE-40768-5 || 0x802A0008 || | ||
|- | |- | ||
| || CE-41489-6 || || Issue connecting to PSN. The network has likely timed out during the sign-in process. | | || CE-41489-6 || || Issue connecting to PSN. The network has likely timed out during the sign-in process. | ||
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| || CE-41521-3 || || Bluetooth device cannot be registered // Bluetooth device might not be supported by PS4. Try another supported Bluetooth device. | | || CE-41521-3 || || Bluetooth device cannot be registered // Bluetooth device might not be supported by PS4. Try another supported Bluetooth device. | ||
|- | |- | ||
| || CE-41902-6 || || PS4 failed to detect USB device // Step 1: Verify that the USB device supports USB 2.0 or 3.0. Step 2: Ensure the device is properly inserted in the PS4, and then wait one minute before trying to access the device again. Step 3: Make sure there are not multiple partitions on the device. Step 4: Initialize the device on a PC if possible. | |||
| || CE-41902-6 || || | |||
|- | |- | ||
| || CE- | | || CE-42747-4 || || System software update required // A mandatory system software update is required before you can connect to PSN. Update console to the latest system software. | ||
|- | |- | ||
|}<noinclude>[[Category:Development]][[Category:Main]]</noinclude> | |}<noinclude>[[Category:Development]][[Category:Main]]</noinclude> |